Wimpole Reviews 

1,718
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 396 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and attentiveness, highlighting exceptional care from initial consultations through detailed aftercare. Many reviewers are delighted with the significant improvements and natural results, often noting that the overall experience exceeded their expectations. However, some customers also noted dissatisfaction with the final results, describing poor density or an unnatural appearance. A few other people also felt that post-procedure support and communication were lacking, with concerns going unaddressed.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent care and... See more

User experience

Users describe positive interactions with user experience, consistently highlighting a smooth, professional,... See more

Customer service

Customers had positive experiences with customer service, often highlighting the helpfulness and genuine care... See more

Product

Reviewers highlight positive aspects of the product, with many expressing delight and satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was thoroughly impressed with all the team at Wimpole. The initial consultation addressed every question and anxiety I may have had beforehand, and the surgery itself went extremely smoothly. The af... See more

Rated 5 out of 5 stars

Currently 6 weeks post transplant. The pre , during and post - care has been excellent. James has looked after me throughout the entire process. They were there for any questions I had & genuinely f... See more

Rated 5 out of 5 stars

From the very first consultation with Stephen Walmsley, who explained the FUE procedure in great detail, this has been a truly outstanding experience. Stephen followed-up regularly before the day... See more

Rated 5 out of 5 stars

From start to finish what a great experience with the wimpole clinic! Mihir was so helpful communicating from initial consultation to op day keeping me in the loop with all the details and aftercare... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Wimpole is UK’s longest-established hair restoration clinics, providing specialist hair transplant and hair loss treatments since 1975. With a long-standing Harley Street heritage and clinics across the UK, our surgeon-led team has helped more than 40,000 patients restore their hair with natural-looking, long-lasting results. We offer advanced FUE and FUT hair transplant procedures, medical hair loss treatments, PRP, and structured aftercare, with every treatment journey planned around patient safety, honest advice and clear communication. From your first consultation through to recovery and results, our team is here to guide you with care, experience and clinical expertise.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,718)

396 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I posted about my experience on **20…

I posted about my experience on **20 May** and, despite the time that has passed, I still haven't received a meaningful response or a resolution.One thing I noticed while reading other reviews is that many of the positive ones focus on the initial consultation or the start of treatment rather than the final outcome or long-term experience. It's worth looking beyond the first impressions before making a decision.Based on my experience, the lack of follow-up and customer support has been very disappointing.

April 10, 2026
Unprompted review
Wimpole logo

Reply from Wimpole

Dear Darren, we are sorry to see that you have posted a further negative review regarding the same experience using a different account. However, it is not accurate to suggest that you have received no meaningful response or support. We have been in contact with you and invited you to attend an in-person clinical review so that your concerns can be properly assessed, which you have so far declined.

While we cannot discuss individual clinical details publicly, we remain willing to review your concerns and advise on any appropriate next steps. Our offer to support you through the proper clinical review process remains open should you choose to attend.

Rated 5 out of 5 stars

What an AMAZING TEAM

This was my second time going to The Wimpole Clinic, and honestly, my experience was just as good as the first.

A huge thank you to James, my patient advisor, who has been brilliant throughout both of my procedures. He’s incredibly knowledgeable, easy to talk to, and always happy to answer any questions, no matter how small. What stood out most was how supportive and approachable he was throughout the whole process. You never feel like you’re just another patient.

For my first surgery, I was treated by Dr May, and it was clear from the start why he’s so highly respected. His experience, professionalism, and attention to detail gave me complete confidence and made the whole experience feel straightforward and stress-free.

When I decided to come back for a second procedure, James was once again there to guide me through everything, answer my questions, and make sure my expectations were realistic and understood.

This time I was under the care of Dr Peter Barron, who was fantastic. He took the time to sit down with me and thoroughly explain the procedure, as well as the pre- and post-operative care. I never felt rushed, and it was obvious that he genuinely cared about achieving the best possible result for me.

The day of the procedure ran incredibly smoothly, and the technicians assisting Dr Barron were excellent. They were professional, friendly, and helped put me at ease throughout the day.

There’s a reason The Wimpole Clinic has been voted Hair Transplant Clinic of the Year for six years running. The level of care, expertise, and support they provide is second to none. Having now undergone two procedures with them, I wouldn’t hesitate to recommend them to anyone considering a hair transplant.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

The full experience was positive

The full experience was positive, Wimpole are a great choice for your hair graft surgery. The facility in London is ideally located (Harley street) and is set out very privately. Dr Ulf was excellent from the initial consultancy, he explained the procedure thoroughly in the morning, was very friendly, assured and very good at was he does. The full support team very super friendly and attentive throughout the full day. Post care instructions were very clearly communicated. Now just waiting for the final outcome following recovery.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

What a fantastic team!

What a fantastic team! They all made me feel such at ease, they had me smiling and laughing which was lovely as I was quite nervous. I felt I was in good hands throughout the entire day. I can't recommend them enough. Absolutely brilliant 👏

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Expert service with real care

From meetings with consultants to the actual procedure, all staff are friendly and helpful where it’s clear they really care about you as an individual. They are honest, transparent and realistic about each stage of what you will be going through, from the transplant itself going forward in the long term with maintaining and caring for your hair. They are also readily available to answer any questions or queries, particularly during the aftercare.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Still no response or resolution

Still no response or resolution to my post on 20th May. Be aware that many positive reviews refer only to initial treatment and NOT final outcome.

May 20, 2026
Unprompted review
Wimpole logo

Reply from Wimpole

Dear Clement, we are sorry to hear you are unhappy with your experience, but we have been in contact with you. While we cannot discuss individual clinical details publicly, we did invite you to attend an in-person review so we can assess your concerns properly, which you have so far declined.

We would still be very happy to see you and advise on any appropriate next steps. Our offer to support you through the proper clinical review process remains open should you change your mind.

Rated 1 out of 5 stars

I had my hair transplant at Wimpole…

I had my hair transplant at Wimpole Hair Transplant Clinic in London in 2024, and unfortunately, my experience has been very disappointing.

I invested a significant amount of money because I trusted the clinic’s reputation and expected a natural, high-quality result. However, more than a year later, the outcome has fallen far short of my expectations. The hair density is poor, the overall appearance is unnatural, and the transplant did not deliver the improvement I was promised during the consultation.

Looking back, I also feel that the procedure was not carried out with the level of surgical expertise I expected from a premium clinic. For such an expensive treatment, I believe patients deserve experienced surgeons, realistic expectations, and results that match what is advertised.

A hair transplant is not just a cosmetic procedure—it has a huge impact on a person’s confidence. Unfortunately, my confidence has been affected rather than improved, and I now have to consider corrective treatment elsewhere, which will cost even more.

This review reflects my personal experience. I would encourage anyone considering treatment to do thorough research, ask detailed questions about who will perform the surgery, and review as many independent long-term patient results as possible before making a decision.

December 24, 2025
Unprompted review
Wimpole logo

Reply from Wimpole

Dear Jagadeesh, we are sorry to read that you feel disappointed with your experience. We have tried to contact you and invited you to return to the clinic for an in-person review, but unfortunately we have been unable to reach you by phone.

While we cannot discuss individual clinical details publicly, we do not agree that this review gives a fair account of your result. A hair transplant outcome must be judged in the context of the original starting point, the agreed treatment plan, the area that needed to be covered, the safe use of available donor hair, and any further native hair loss after surgery.

That said, we take your comments seriously. We remain very happy to see you in person, review your outcome, and advise on any appropriate next steps. We kindly ask that you reach out when convenient so we can schedule a visit. Our goal is to ensure that your experience with Wimpole Clinic is ultimately a positive one.

Rated 5 out of 5 stars

Highly recommend Carly and Wimpole clinic

Always been apprehensive about getting a hair transplant but the moment I had my consultation with Carly my mind was made up. From constant contact throughout and advice I finally went through with it. Carly was there on my arrival on the day of the operation which made me feel more comfortable. The team were great throughout the day and looked after me. I am now 6 months in and cannot believe the results so far. Carly has been in contact throughout regarding the after care. Would highly recommend Wimpole clinic.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

The care received at this clinic is…Excellent

The care received at this clinic is outstanding. From the initial reassuring consultation, to the excellent clinical treatment and post treatment care, the experience has been very positive. Although initially very nervous, I'm so happy I went ahead with this procedure. Thank you to Dr Malkani and your team, especially Husnain who provided excellent care and reassurance.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

FUE 2500 Grafts

From start to finish and also post operation, Carly was excellent at guiding me through my transplant and what would happen after / how to look after my new hair.

I was a little nervous on the run up but my nerves were eased massively by the team and also colleagues that have recommended me to Wimpole Clinic.

Ahmad was an excellent surgeon and my results even 6 months post surgery have been incredible.

Looking forward to the next 12 months and could not recommend them enough !

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Marie and the whole Wimpole team we…

Marie and the whole Wimpole team we brilliant from start to finish.

Highly professional with excellent knowledge and understanding of my expectations.

I would strongly recommend Wimpole Clinic.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely positive experience with…

Extremely positive experience with surgeon Ulf, and the team of Vinay, Hana, Izzy and Tadas. Extremely friendly, polite and professional. I'm in awe of what they do highly skilled. Could not fault the experience on the day whatsoever.

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

FUE 2900 grafts.

I don’t normally reviews, but due to the superb job that Wimpole did on me I thought it would be an injustice not to share my experience on here.

I have had a receding hairline for many years now, but a couple of years ago it was getting to the stage of do I shave it off or get a hair transplant.

Looking at the actual procedure, recovery and after care needed, I decided that I would like to have the surgery in my own country, where I can travel back home post-surgery and have face to face meetings afterwards to manage the progress.

The next steps were to research the clinics and narrow it down to 3 of which I would each visit for meetings with the Coordinator and Doctor.

When I met Husnain, he was very professional in his approach without being too salesy and gave me an honest opinion on what was needed based on my age, appearance and future potential growth which made me feel at ease with him and Wimpole.

Dr May was also involved from start to finish, who is clearly an expert in his field, giving an honest and real opinion on what would sit right on a mid-40’s aged man and we all agreed to move forward with 2900 FUE grafts.

We agreed to go forward with the surgery mid December 2025 at their Harley Street clinic, and Husnain was always in touch, prepping me on how the day would go etc.

On the day itself I was greeted by Husnain, Dr Michael May and his technicians who put me at ease, whilst discussing the final touches on how they would perform the operation and then agreed to move forward with a certain hair line.

The procedure lasted most of the day, where I was fed, regularly checked on and when the surgery was over given both a post care kit, and clear instructions on how to live the next 14 days which gives you the best chance of a total success.

Husnain kept in touch every day, requesting progress photos so that he could manage any potential issues that may occur (none did).

I have just finished a 6 month face to face review with him, going through all of the pre/post and recent hair photos and it has clearly been a big success, giving me a look of 10 years younger than before, more confidence and the feeling that I made the right choice in using Wimpole.

I would give the whole experience 10 out of 10 and recommend anyone who wants a first-class hair transplant in London to contact Husnain at Wimpole.
Looking forward to more progress over the next 6 months .

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Crown procedure at Harley Street Clinic

Attended the Harley street clinic for my second procedure for my crown after having my hair line and frontal completed last year. A very positive experience from start to finish.

During both procedures, Zilah was amazing in her care and attention to ensuring I understood what was involved. She handled all the arrangements, and made me feel at ease and comfortable. Her interactions were always consistent, reassuring, and professional throughout, both before and after the procedure. She genuinely does make all interactions feel personable and genuinely cares about her clients.

I must also praise Dr Barry and team as they were highly professional and caring at all times.

I feel the aftercare from a documentation point of view, has also improved, with clear written instructions on aftercare and recovery.

Overall, it has been a very smooth, well-managed, and reassuring experience. I would definitely recommend.

June 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! I had an FUT eyebrow transplant with the wimpole. I was very nervous but they reassured me every step of way and I felt like I was in very capable hands. I’m nearly 9 weeks post transplant now and healing going well, can’t wait for final results. The aftercare has been superb too

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support and aftercare

An excellent service and experience from start to finish. From the moment I registered an interest on their website they were in touch and able to guide me through the process - the costs, as well as my realistic expectations. Dr Luciano was quickly able to meet me and talk it all through with me and put me at ease with my apprehensions. The pre and post op consultant Carly guided me through the full process from start to finish as well as being in daily contact with me in the days leading up to and after the operation.
They have a very detailed program of after- care and support. It’s now over a month after the surgery and I’m still in regular contact with them. Looking forward to seeing the full results, but I would heartily recommend anyone thinking of going ahead with the procedure with Wimpole. Just wish I’d done it sooner!!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

A life changing experience

Having a hair transplant was something I’d wanted doing for many years. I came across the Wimpole Clinic Harley St during my research , where I met with Stephen my patient advisor. From Day 1 , Stephen and the fabulous team made me feel so welcome and supported. Stephen supported me every step of the away and was always just a WhatsApp away. Even post surgery, we are in contact every day for support which I am so grateful for. I was incredibly nervous on the day of surgery but Stephen and Dr Barry’s team were brilliant. They made me feel so welcome and relaxed and I honestly can’t thank them enough.
I am on early days of recovery and the after care support is already so great.
I cannot recommend the Wimpole Clinic enough. If you want a Hair Transplant , this is the place to go. Thank you!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Wimpole Clinic from start to finish. The team was friendly, professional, and made me feel comfortable throughout the entire process. Elise who I had my consolation with explained everything clearly, answered all my questions, and provided excellent aftercare support. The procedure went smoothly, and I'm very pleased with how my results are progressing. I would highly recommend Wimpole Clinic to anyone considering a hair transplant. Thank you to whole team for such a positive experience

June 10, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look