Wincanton Reviews 

Awful service from this company. Ordered a sofa from Loaf and when they arrived the flat out refused to deliver it. There are access issues at our property which we warned them about and was told it was all fine over the phone. The delivery men were really rude to our friend who had waited in for the delivery and swore at him then drove off.

Would avoid at all costs actually the worst company I’ve ever dealt with.

Fast delivery and very helpful bringing my bed in to the room I wanted thank you

2 very pleasant polite men delivered our furniture. They were on time and careful with how they handled the furniture. They were careful with our property too.

I was informed of each step of my delivery in real time ,delivery men were polite and professional,overall an excellent service from the outset

Mark and Gary friendly. Respected my property and very health and safety conscious. All cardboard was taken away and my table had some assembly which was done with ease. Took them longer than anticipated but didnt rush. Top rate delivery service.

What a friendly, respectful and professional team… couldn’t have wanted any more… thank you.

We were kept well informed of the ETA on delivery day and the two guys were polite, friendly and very respectful of our house and carpets (they came with slip-on shoe covers). Excellent service.

I’m very happy with the delivery service. My mattress was delivered exactly on time, and the delivery team were extremely polite, professional and respectful. Everything was handled carefully, cleanly and efficiently. Excellent service from start to finish. Thank you!

No problems at all with this company ,I'd highly recommend them,delivery lads very pleasant and helpful.

Seeing as it was awkward to park they were very friendly and didnt rush you of anything

The delivery team were excellent. They were on time & phoned me prior to delivery.The team were very friendly and did a brilliant job!

Excellent service from start to finish.

This delivery was really great, and the communication that took place even before delivery was outstanding. The two young men showed initiative and common sense when I’d forgotten it was GCSE results day and I live opposite a school. Highly recommended.

I booked a delivery on two weeks notice. On the day they sent me a message indicating a two hour windows which kept being delayed until cancelled. The next day nothing happened and when I reached out they told me to wait another 5 days for the next delivery window. This is the worst delivery service in the UK. Avoid it at all costs.

My delivery was perfect. I had updates during the day giving a 2 hour delivery slot.

Team was not expecting open Chandelier. But after speaking to support they packed Chandelier and took it back.very cooperative. 100 %
Recommended

We were kept fully informed from purchase to delivery. The delivery guys were so helpful and we had a laugh despite the heat and lugging heavy boxes from the van to the garden. Both guys were very polite and took great care when moving the boxes. Great customer service from the get go to delivery

Great guys very polite and helpful

Had a delivery from Wickes which was scheduled for 7am till 1pm. They didn’t come in the dedicated slot. Went through Wickes to get an update and they said their number for Wincanton doesn’t work so I will just have to wait till 7pm and if it doesn’t come they will reschedule. I contact Wincanton on a number I found online and was met by a very rude lady on the end of the line which told me it wasn’t her department so can’t help me. Contacted main office which told me to contact Wickes and I explained their number doesn’t work and they said that was all I could do. Passed back and forth with no update since it’s passed my time and no one seems to know where the delivery is but they all assure me it is coming

Great contact for delivery.
Delivery costs very expensive £100 for a desk that isn’t put together.
Paid over £2000 for an item it should be made up for you.
It’s not ikea !!