Windowmartswansea Reviews 143

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and efficiency. Many people appreciate the high quality of the products, noting that they enhance the look and insulation of their homes. Consumers frequently mention the seamless process from initial contact to installation, with staff being on time, tidy, and delivering high-standard work. However, some customers also noted that while the product quality is generally good, it is too early to tell how well it will withstand long-term use and weather conditions. Additionally, a few people experienced minor issues, such as a French door initially opening in the wrong direction.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Consumers consistently express high satisfaction with the staff. Reviewers frequently praise the... See more

Quality

People report positive experiences with quality. Customers are delighted with new windows and doors, noting... See more

Product

Clients share positive opinions on the product. Many customers are delighted with their new windows and... See more

Based on these reviews

Rated 5 out of 5 stars

Martin has been great from start to finish. He was thorough in measuring for our front door and went through lots of options for our specific requirements. He took time to source custom made panels fo... See more

Company replied

Rated 5 out of 5 stars

Excellent service throughout. When contacted, responded right away and arranged a visit for a quote. Very clear communication from the start, date of job, price discussed and design of new front and b... See more

Company replied

Rated 5 out of 5 stars

We chose Windowmart from other peoples reviews and haven’t been disappointed. The doors and windows fitted by Martin have enhanced the look of our home and we are very pleased with the finished job... See more

Company replied

Rated 5 out of 5 stars

Very happy with the new Pvc porch door and glass panel fitted by Martin. Excellent service from start to finish ,from the initial appointment when Martin came round to go through the options with me.... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. PVC Windows Supplier

Written by the company

All aspects of uPVC. Specialist in composite doors, conservatories, roof lanterns, windows, bi fold doors, window repair work, etc… I’ve been in the trade for 30 years, from window manufacturing, glass manufacturing, installing and after sales care. FENSA registered with an insurance backed guarantee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Top class service from start to finish. We are delighted with the new windows, what a difference. Thank you Martin. Highly recommended.

April 15, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Glad you’re happy

Advertisement
Rated 5 out of 5 stars

Excellent service!

Martin has been great from start to finish. He was thorough in measuring for our front door and went through lots of options for our specific requirements. He took time to source custom made panels for our door and we couldn’t be happier. Lots of compliments all around. We would highly recommend Martin to anyone looking for top quality service at a great price.

March 9, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks.

Rated 5 out of 5 stars

Best around


We recently had new windows and a composite front door installed, by Martin and the entire experience was excellent from start to finish. Martin was professional, punctual, and clearly very skilled at what he does. He took the time to explain the options available, helped us choose designs that suited our home, and ensured everything was measured and fitted perfectly.
The quality of the windows and door is outstanding—both look fantastic and have already made a noticeable difference in insulation and noise reduction. The installation process was smooth and efficient at a time that suits us . with great attention to detail and minimal disruption. He also left everything clean and tidy afterward, which we really appreciated.
Overall, we’re extremely happy with the results and would highly recommend windowmart to anyone looking to upgrade their windows or doors.

March 26, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks.

Rated 5 out of 5 stars

Excellent Windows and Doors Service

I have known WindowMart for a few years now, he has fitted everything from a small windows, large window, pvc back door and composite front door. He’s professional, flexible (I work shifts), always on time and very diligent about his work. He has even helped when i have had other doors/windows with issues when he’s turned up. Couldn’t recommend more.

March 12, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Thank you

Rated 5 out of 5 stars

Martin really knows his stuff

Martin really knows his stuff!
From planning to fitting our windows, Martin made the process really straightforward. He took really good care of our place during the installation and left the place squeaky clean afterwards.

March 11, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Thank you.

Advertisement
Rated 5 out of 5 stars

Martin has installed quite a few of our…

Martin has installed quite a few of our windows which needed replacing / updating. Martin is excellent at keeping in touch prior to instalment and is very prompt when assessing our needs often coming up with good ideas. Martin is very professional but also personable and easy to talk to. Highly recommended and well approach him in the future for further work.

February 17, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks.

Rated 5 out of 5 stars

Great experience highly recommended

Great communication from start to finish. Very professional. Genuine reasonable prices. Excellent workmanship. Product choice good. Would highly recommend as very happy. Thank you.

February 12, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Thank you.

Rated 5 out of 5 stars

Pleased customer

Had front and back doors fitted by Martin to a very high standard would recommend this company to anyone very very pleased customer

February 19, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Thank you

Advertisement
Rated 5 out of 5 stars

New Front Door

Martin fitted a new front door with small windows either side. From the start of our enquiry all the way through to fitting, the whole process was so simple and clear. Communication was great , options provided and clear quotes. Fitting was exactly on time and very efficient and clean. Delighted with the product too - would highly recommend and would use again.

February 5, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Thank you. Glad you’re happy.

Rated 5 out of 5 stars

Highly recommended and so straight…


Highly recommended and so straight forward - would definitely use again
Arrived on time as arranged and high quality product - thank you

February 2, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks. Great choice of door.

Rated 5 out of 5 stars

Professional, friendly and helpful

We chose Windowmart from other peoples reviews and haven’t been disappointed. The doors and windows fitted by Martin have enhanced the look of our home and we are very pleased with the finished job.
Martin is professional, friendly and helpful. He is happy to advise on the products available, but is never pushy.
He completed the work to a high standard, quickly, but not rushed. It was a pleasure to have him working at our home.
We wouldn’t hesitate to recommend Martin.

January 23, 2026
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks.

Advertisement
Rated 5 out of 5 stars

Highly recommended

Very happy with the new Pvc porch door and glass panel fitted by Martin. Excellent service from start to finish ,from the initial appointment when Martin came round to go through the options with me. No pushy sales tactics, he gave me some excellent advice and I was able to take my time and order a door that now looks absolutely stunning. He arrived when he said he would, the installation was quick and everything was left clean and tidy afterwards. Highly recommended and I would choose Martin for any future door or window requirements.

December 12, 2025
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks.

Rated 5 out of 5 stars

Brilliant service, very happy with new front door

Very pleased and happy with my new front door.
Everything from first initial contact/query right through to the design and fitting was seamless! Martin was very helpful and professional. Nothing was too much trouble to ask and the door was fitted under the estimated time frame.
Looks great and would definitely use his services again!

December 1, 2025
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks.

Rated 5 out of 5 stars

Highly recommended.

Friendly and professional, the whole process from first phone enquiry to fitting was easy and reassuring.
No pressure, just helpful advice.
Great communication throughout, our new front door has just been fitted and we are very happy customers.

December 1, 2025
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks

Advertisement
Rated 5 out of 5 stars

Excellent experience

The whole experience was excellent from start to finish. Good prompt communication throughout. Very efficient and excellent job carried out on two bay windows and a composite door. I was particularly pleased with the care and consideration Martin gave to the aesthetics of the final look to an older property.

November 27, 2025
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Thankyou for your review

Rated 5 out of 5 stars

From quote to finish - 1st class service 👌

Full house of windows and both doors completed in 3 days.
Excellent price and 1st class finish.
Martin responded to every query efficiently and positively.
The house was also left clean and tidy.
Would highly recommend Windowmart 🤗

November 21, 2025
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Thank you. Glad you’re happy.

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. When contacted, responded right away and arranged a visit for a quote. Very clear communication from the start, date of job, price discussed and design of new front and back doors chosen. On the day they were on time, kept everything clean while working and did an excellent job. Highly recommended!

November 18, 2025
Unprompted review
Windowmartswansea logo

Reply from Windowmartswansea

Many thanks.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look