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Window Nation - Charlotte Reviews 55

TrustScore 4.5 out of 5

4.5

5900 Northwoods Business Pkwy, Suite M, 28269 Charlotte, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

The installers were very professional and courteous. They installed the. windows quickly and cleaned up everythimg You wouldn't even know they were here except for my new beautiful windows. Our sale... See more

Company replied

Rated 4 out of 5 stars

The installers were 2hours late which left them in the dark completing the job. However, the guys were extremely professional, sought my advice when needed to ensure their work would be to my satisfac... See more

Company replied

Rated 5 out of 5 stars

Peter was great and very knowledgeable. He knew his product and sold it well. We were very impressed with both him and the window quality and the price was surprisingly competitive. He continued to co... See more

Company replied

Rated 5 out of 5 stars

This was the second time I brought my home improvements to you. The second time didn't let me down. Pete- Always polite, listens to my concerns. Tries to work around my budget and time constraint... See more

Company replied


Company details

  1. #2 of 4 best companies in Window Installation Service
  2. #6 of 7 best companies in Construction Company
  3. #4 of 6 best companies in Door Supplier
  4. #2 of 2 best companies in PVC Windows Supplier
  5. #3 of 3 best companies in Window Supplier

About Window Nation - Charlotte

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 5900 Northwoods Business Pkwy, Suite M, 28269, Charlotte, NC, United States

  • 704-816-1720
Promotion box for Window Nation - Charlotte

Window Nation

Elevating homes every day

4.5

Excellent

TrustScore 4.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

5 Stars

Amazing work. We love our windows.

November 17, 2025
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Reply from Window Nation - Charlotte

We're happy to hear that you love your windows. Thank you for sharing your amazing experience with us.

Rated 5 out of 5 stars

Window Nation windows are great

Installation crew excellent. They were efficient, skilled, courteous and capable.

January 21, 2026
Unprompted review
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Reply from Window Nation - Charlotte

We're happy to hear the installation crew was efficient, skilled, courteous, and capable. Thank you for your positive feedback!

Rated 5 out of 5 stars

The crew was on time. Yes

The crew was on time. Installation took a full day. 8:30 to 5:30. Very exciting to see the finished product. Love it!
Friendly and concerned about my property and inside the house.
Clean up inside and outside was taken care of and they hung my blinds up. That was a life saver.
Thanks again. You made buying windows a great investment.

January 5, 2026
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Reply from Window Nation - Charlotte

We're happy to hear that the installation process went smoothly and that our crew was friendly, respectful, and efficient. We appreciate you mentioning the thorough cleanup and help with the blinds. Thank you for your positive feedback!

Rated 5 out of 5 stars

The whole experience was great from…

The whole experience was great from start to finish. It started with the in home consult,to the working with the hoa, to the updates on the construction of the windows, to the scheduling of the installation, and finely the installation. Everyone was helpful, courteous, and prompt in handling our needs.

December 22, 2025
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Reply from Window Nation - Charlotte

We're happy to hear that your experience was great from the initial consultation to the final installation. We appreciate you mentioning our team's helpfulness and courtesy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Window Nation sakes, associates, and installers were all very friendly and professional and did a fantastic job putting in my new door.

Door was delivered and installed in the amount of time expected. Everyone at Window Nation are exceptional! Friendly and professional.

December 16, 2025
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Reply from Window Nation - Charlotte

We're happy to hear that your door was delivered and installed within the expected time frame. We appreciate your kind words regarding our team's friendly and professional service!

Rated 5 out of 5 stars

Great service.

Great service.Issue taken care of as promised.Done with a smile instead of a grumble,which seems to be getting rarer these days.

December 10, 2025
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Reply from Window Nation - Charlotte

We're happy to hear that your issue was resolved effectively and that you were pleased with our team's positive attitude. Thank you for your great feedback!

Rated 5 out of 5 stars

Very Pleased !!

The installers were very professional and courteous. They installed the. windows quickly and cleaned up everythimg You wouldn't even know they were here except for my new beautiful windows. Our salesman Peter answered all our questions, was easy to contact, and took care of everything we needed. I highly recommend Window Nation.

December 10, 2025
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Reply from Window Nation - Charlotte

We're happy to hear that the installation team was professional and courteous, completing the work quickly and cleaning up thoroughly. It's great to know that our sales team answered all your questions and took care of your needs. We appreciate your recommendation!

Rated 5 out of 5 stars

This company is very trustworthy and the best

My experience with window nation was phenomenal from the inquiry to the installation. This was my first time ever getting windows and the entire process was a breeze. This company provided wonderful customer service, skilled knowledge, finance options, high quality, quick delivery and beautiful windows.
Top-notch customer service!
Thank you window nation!!

December 9, 2025
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Reply from Window Nation - Charlotte

We're happy your experience was phenomenal, from start to finish. It's great to know the process was a breeze for your first window project. We appreciate you mentioning our customer service, knowledge, finance options, quality, delivery, and beautiful windows!

Rated 5 out of 5 stars

Great on time service.

December 10, 2025
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Reply from Window Nation - Charlotte

We appreciate you letting us know about your experience. We are so glad you received great, on-time service.

Rated 5 out of 5 stars

Installation Perfecto

Workers showed up on time and did a great installation. I watched them install the windows and seal off any open areas. They did a great job and cleaned outside the windows as well as the inside area around the windows. I was very pleased.

December 5, 2025
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Reply from Window Nation - Charlotte

We're happy to hear that the installation was completed to your satisfaction! It's great to know that our team was punctual, thorough, and left the area clean. Thank you for your positive feedback!

Rated 5 out of 5 stars

Professional

Professional, kind, neat and speedy.

December 5, 2025
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Reply from Window Nation - Charlotte

We're glad you had a wonderful experience with our team. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

The company is doing everything well.

The company is doing everything well.
If there is an issue, they take care of it promptly.This is a company that I would recommend to other

December 3, 2025
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Reply from Window Nation - Charlotte

We're happy to hear that you've had such a positive experience with us! It's great to know we promptly address any issues. Thank you for your recommendation!

Rated 4 out of 5 stars

Not so easy window install

The installers were 2hours late which left them in the dark completing the job. However, the guys were extremely professional, sought my advice when needed to ensure their work would be to my satisfaction. Did a good job cleaning up afterwards. We had discussed this job and pointed out the issue with it before I gave a deposit. I didn’t feel like everything was relayed to the installers, however, they got it done

December 2, 2025
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Reply from Window Nation - Charlotte

We appreciate your feedback. We regret the delay and that the details weren't fully relayed, but we're glad the installers' professionalism and attention to your satisfaction resulted in a good outcome.

Rated 5 out of 5 stars

The installation team was great with…

The installation team was great with four hard working young men!! They were polite and constantly working on the windows while only taking a 10 minute lunch break!! Michael, the team lead, answered all of my questions having the patience of Job!! They are very good at what they do!

November 24, 2025
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Reply from Window Nation - Charlotte

We're happy to hear that the installation team's hard work and politeness stood out. It's great to know the team lead was patient and helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Highly Recommend Window Nation

I was really impressed with Window Nation. A friend recommended them, and they definitely offer a great price and a beautiful product.

There was a small scheduling scare the day before installation—they texted about a need to reschedule. After I explained I'd already prepped the whole house, they managed to make it work and came as promised. I really appreciated that they listened and found a solution.

The installation crew was awesome: polite, respectful of my home (shoe covers, asking to use the bathroom!), and incredibly efficient. They installed 11 windows in just about five hours. Their work was impeccable. They caulked all of the interiors of my windows and you would never know that we just had new windows put in. All the trim and paint around the windows looked like it had not been disturbed. They even wrapped the exteriors of the two old windows I didn't replace so everything would match from the exterior, which was a thoughtful touch I didn't expect.

They left the place clean and took all the old windows. The whole experience was smooth, and the results are fantastic. I'd definitely use them again and would recommend them to anyone.

November 19, 2025
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Reply from Window Nation - Charlotte

We're glad you enjoyed your experience with us. We appreciate you sharing how the team addressed the scheduling concern and completed the installation efficiently and respectfully. It's great to know the crew's attention to detail and the overall results met your expectations. Thank you for recommending us!

Rated 4 out of 5 stars

One flaw!!!

Windows were great the only downfall is the side of the window could have been caulked a bit neater

November 17, 2025
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Reply from Window Nation - Charlotte

We're glad you like the windows! We appreciate your feedback and will review our caulking process to ensure a neater finish moving forward.

Rated 4 out of 5 stars

Good windows . Watch installers

I like the windows was a little disappointed in the quality of the installation. I had to get him to readjust some of the windows because they were hard to open I know they were trying to get it done in one day and it was cold and windy.

November 11, 2025
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Reply from Window Nation - Charlotte

We appreciate your feedback and are glad you like the windows. We're sorry the installation quality wasn't ideal and that adjustments were needed. We'll review this to improve our service.

Rated 5 out of 5 stars

Installers were great

November 13, 2025
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Reply from Window Nation - Charlotte

Thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

Rated 3 out of 5 stars

They dented my hot tub cover one of the…

They dented my hot tub cover one of the workers hurt. Himself so it took an additional day

November 7, 2025
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Reply from Window Nation - Charlotte

Hello, we're deeply saddened to hear that your experience with us didn't meet your expectations. We always strive to provide 5-star service to all of our customers, but occasionally we do fall short. According to our records, we currently have an open service to address your concerns, we appreciate your patience in the interim while we work to resolve this for you. If you have any further questions or concerns please don't hesitate to call or email us.

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