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WindowRama Reviews 

104
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company from start to finish. Customers frequently praise the professional staff for their exceptional efficiency, helpfulness, and respectful attitude during home installation projects. Consumers consistently note that the products and overall service are top-notch, delivering seamless results and thorough cleanup after the work is done. Some reviewers were not happy with certain installation details, mentioning recurring issues regarding inadequate cleanup, poor spackling work, or minor finishing touches. A few people also felt that communication or scheduling could be improved, noting rushed timelines or tasks left unfinished by the team.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that everyone from sales representatives to... See more

Service

Clients share positive opinions on service, noting that the entire process from ordering to installation was... See more

Product

Customers report widespread satisfaction and appreciation regarding the quality of their new products.... See more

Quality

Users describe positive interactions with quality, expressing overall satisfaction and delight with the new... See more

User experience

Reviewers highlight positive aspects of user experience, describing the entire process as seamless and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The MOST impressive aspect was that the crew actually cared about providing 1st class workmanship. Very careful to protect my wood floor with polyethylene sheet and cardboard (to prevent accidenta... See more

Company replied

Rated 5 out of 5 stars

Everyone at Window Rama was wonderful. Sean, the salesman was very knowledgeable. He explained everything about the windows, explained all the features and colors and helped us make good choices.... See more

Company replied

Rated 5 out of 5 stars

Overall, a wonderful experience. Salesperson was upfront and honest from the start. Unlike the big conglomerates that give you one price at the beginning of the visit and when you show shock on your f... See more

Company replied

Rated 5 out of 5 stars

Everyone who was involved in this project was exceptional. Shawn Kelly, my salesman, was so patient with my requests for documentation for my HOA Board. The installers, Marcos, Saul and Enrique were... See more

Company replied


Company details

  1. #1 of 4 best companies in Window Installation Service
  2. #3 of 5 best companies in Door Supplier
  3. #2 of 4 best companies in Window Supplier

About WindowRama

Written by the company

WindowRama is the go-to installer for windows and doors in the Northeast for nearly half a century! Servicing areas on Long Island, Staten Island, Westchester, Rockland, New Jersey, & Connecticut! We are the largest independent stocking dealer of Andersen Windows in the tristate area and have over 20 retail showrooms featuring top brands including Therma Tru, United, MI, Kolbe, and more!

At WindowRama we offer professional window and door installation or replacement from our Installation Masters certified installers — which represents rigorous training that means you get a perfect installation every time, meeting the highest standards of quality, safety, and durability to ensure that your windows last for years to come! We also offer extended warranties through RamaCare, which protects your newly installed windows or doors for 20 years on glass and 10 years on parts, so you never have to pay a labor charge!

WindowRama Enterprises has been ranked No. 31 on Qualified Remodeler’s 47th annual Top 500 list of remodelers for 2025! Every year since 1978, Qualified Remodeler has highlighted the largest and fastest-growing remodeling companies across the U.S. We are excited to help you with your next home improvement project.

Top Rated Showrooms, Staffed with Experts:

Written by the company

Visit Today, No Appointment Necessary
With over 20 retail showrooms across New York, New Jersey, and Connecticut, we don’t just carry top brands like Andersen Windows and Doors, Therma Tru, United, MI, and Kolbe – we offer a full suite of services, too. If our customers need window installation, replacement, Andersen window repair, door installation, or Andersen patio door repair, we’ve got them covered.

Contact info

Start Your Window & Door Project!

Explore our latest offers and book a free consultation today!


4.7

Excellent

TrustScore 4.5 out of 5

104 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(104)

103 reviews in the last 12 months

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Rated 5 out of 5 stars

We were do very happy with the windows

We were do very happy with the timeliness as well as the communication. Everyone was respectful and very neat. We expected a mess and there was very little.
The windows look great and we are very happy with the results!

June 9, 2026
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Reply from WindowRama

Thanks so much for the 5-star review Jennifer, we're thrilled that you are so happy with the results! Enjoy the view from your new windows!

Rated 5 out of 5 stars

very good service

June 9, 2026
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Reply from WindowRama

Thanks for taking the time to provide a review, Ruth! We're thrilled you had a 5-star experience with our team.

Rated 5 out of 5 stars

Exceeded expectations

We spent a long time on a 19-window purchase trying to find the right widows for our house. The rep we worked with was informative and patient as we worked to do our best to keep the price down without compromising the integrity of the products.
Best of all were the installers. They were helpful, knowledgeable, had great communications, and helped solve a number of problems that were above and beyond expectation.

June 1, 2026
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Reply from WindowRama

Thanks very much for the 5-star review - we appreciate the shout-out to our team and your business.

Rated 5 out of 5 stars

Great workmanship

Great workmanship and professionalism
On time service

June 1, 2026
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Reply from WindowRama

Hi Mark and thanks very much for the 5-star review. We're thrilled that you are happy with your project.

Rated 5 out of 5 stars

All the staff- Anthony

All the staff- Anthony, Eric and TJ - were friendly, efficient and professional.
Delivery was also prompt and efficient.

June 1, 2026
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Reply from WindowRama

Thanks for the 5-star shout-out to our team, Christopher. Enjoy the view from your new windows/doors.

Rated 5 out of 5 stars

Very professional personnel

Very professional personnel. Very competent installers.

June 1, 2026
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Reply from WindowRama

Thanks very much for the 5-star review Bob - we appreciate your business!

Rated 5 out of 5 stars

The sales rep was competent and knew our needs and budget.

The sales rep was competent and knew the products we wanted and suggested the best items for our needs.
The communication throughout was timely and relevant.
The installers and delivery were on time and prepped the area. they were all friendly and helpful. They worked very hard and cleaned up. They explained the operation of the windows, and finished up early.
The project manager asked questions and went over everything to make sure the windows were up to par.
This was a great team and I would be happy to recommend them to anyone.
Thanks guys!!

June 1, 2026
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Reply from WindowRama

Thanks for the 5-star shout-out, Lori. We're so glad that you had a great experience with our team from start-to-finish. Enjoy your new windows!

Rated 5 out of 5 stars

Professional crew

The MOST impressive aspect was that the crew actually cared about providing 1st class workmanship.
Very careful to protect my wood floor with polyethylene sheet and cardboard (to prevent accidental gouging of the wood).
Super diligent about the fit of the frames/trim, and how smooth the sliders functioned and how tight the latch was.
Super protective of my staircase walls – removed hanging artwork, and nothing nicked my drywall -- “best practice” for 2 men to carry heavy old and new glass panels down/up the stairs.

May 26, 2026
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Reply from WindowRama

Thanks very much for the 5-star review! Quality craftsmanship and protecting our customer's homes is a top priority for our installation teams. Enjoy the view from your new windows/doors!

Rated 5 out of 5 stars

Best experience

Everyone who was involved in this project was exceptional. Shawn Kelly, my salesman, was so patient with my requests for documentation for my HOA Board. The installers, Marcos, Saul and Enrique were extremely professional and knowledgeable and very respectful of my home. Took pains with covering all my furniture and cleaned up after the installation. Patrick, the project manager, came in the morning to insure that all was going well and returned at the end of the day to inspect their work.
In one day I had four windows and 2 doors installed. Exceeding my expectations.

May 26, 2026
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Reply from WindowRama

Thanks so much for the wonderful 5-star review, Florence. We're so happy that our team exceeded your expectations. Your total satisfaction is always our #1 goal.

Rated 5 out of 5 stars

The window came out great

The window came out great. Everyone was punctual and came when they said they would

May 18, 2026
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Reply from WindowRama

Thanks for the 5-star shout-out Nazz - we appreciate your trust in us!

Rated 3 out of 5 stars

Good product. Disappointing installation

The doors are well constructed. I had to give it only 3 stars because the installation was rushed at the end. The person who came to check if everything was ok came too early, not giving me a chance to do a thorough inspection. There was a great deal of dust left behind, they did not put the furniture back, and the door squeaks. I had to move everything back and clean all the floors and I am not in the best of health. I have used Windowrama before and was never disappointed. I think the early appearance of the inspector rushed the installers.

May 17, 2026
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Reply from WindowRama

Hi David, and thanks for taking the time to write a review. We apologize that you felt the project was rushed and have reached out to our team to discuss this issue. We appreciate your business and honest feedback.

Rated 5 out of 5 stars

Very professional and responsive

Windowrama installed new windows perfectly. The installers did a great job. Office staff helped me work with the HOA regarding approval and other concerns. Everyone was very pleasant and helpful.

May 12, 2026
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Reply from WindowRama

Thanks so much for the 5-star review Jon! Our team's #1 priority is your total satisfaction. Enjoy your new windows!

Rated 2 out of 5 stars

The windows were fine but installers not so much

The windows were fine, the installers had to be watched every step of the way. They tried to use old broken trim on the outside, the inside window frame needed 5" trim and they installed 3" trim which would have necessitated a complete spackle job to the exposed unfinished sheetrock, then the sill was cut with a jagged edge. At that point I called Patrick to come over. He resolved it but it should have not had to come to that. The owner of the sub-contract company didn't show up once during the install.

May 7, 2026
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Reply from WindowRama

We would like to apologize for any inconvenience, or if you feel that the work we performed for you was not to your satisfaction.

We have gone over all the issues you have stated, and it seems that we have addressed all your concerns. It is unfortunate that you feel that the job didn’t go as smoothly as expected but all issues were truly resolved.

We have passed on the issue you stated about the owner of the construction team who was not on site, and we will investigate that further.

We do want to again apologize that this wasn’t as smooth as a transition that you may have hoped for, but in the end, all issues were resolved.

If you feel you would like to discuss this further, please call our Customer Service Manager Dawn Donofrio 1-800-695-7262 ext. 2176.

Rated 5 out of 5 stars

Best team!

Everyone from the salesman to the installer were great - very professional and friendly. Easy to work with. Replacement widows are so much better than my old ones!

May 11, 2026
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Reply from WindowRama

Hi Ann and thanks for the 5-star shout-out! We're so happy that you love your new windows!

Rated 5 out of 5 stars

Everything from the salesman to the…

Everything from the salesman to the delivery and the installation of the window was very smooth and looks great

May 11, 2026
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Reply from WindowRama

Thanks very much for the 5-star review! We appreciate your business and are glad that you had a great experience with our team - that's always our #1 priority.

Rated 5 out of 5 stars

Overall, a terrific experience

Overall, a wonderful experience. Salesperson was upfront and honest from the start. Unlike the big conglomerates that give you one price at the beginning of the visit and when you show shock on your face, they suddenly are able to reduce the estimate by $2k! Ridiculous. Just give me your best price up front which Windowrama did. The 2 gentlemen who installed the window/door did a wonderful job with it all. They are clearly experienced and were considerate and professional.

May 7, 2026
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Reply from WindowRama

Hi Patrick and thanks so very much for the wonderful and detailed review. It's always our #1 priority to provide transparent pricing and a 5-star experience for our customers.

Rated 5 out of 5 stars

Everyone and everything was great

Everyone and everything was great. From our salesman, Joe, to the email/text updates to our wonderful installer Chris. We are so satisfied we’re planning to order more windows soon. Thank you

May 11, 2026
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Reply from WindowRama

Hi Mary - thanks so much for the 5-star review, we're so happy to hear that you had a great experience with our team. We can't wait to work with you again!

Rated 5 out of 5 stars

Everyone did as they said they would do…

Everyone did as they said they would do . Quality of workmanship was great. The reps came by during and after job to confirm all was good.

April 29, 2026
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Reply from WindowRama

Thanks for the 5-star review Jim - we appreciate your business and the shout-out!

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