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Rated 2 out of 5 stars

Not as straightforward as I thought. I wanted both timber and upvc quotes but ran into difficulties as I'm planning on an extension and wanted some fitted now and some when extension done. Wished I'd... See more

Rated 5 out of 5 stars

After contacting a number of window installers about my requirements I got no where Found this company on the web - and bingo I now have three quotes from local people. Excellent, it took all... See more

Rated 4 out of 5 stars

Safestyle were patronising and annoying and not worth continuing with. Everest did not turn up. Still waiting for Anglian. So lovely people at WindowsGuide - shame about the window salesmen

Rated 1 out of 5 stars

They did not listen to my request. I specifically told them i wanted composite Windows NOT upvc yet they still sent me contact of companies that only dealt with upcv. Time wasting for both of us!

Company replied

Company details

  1. Double Glazing Installer

About Windows Guide

Information provided by various external sources

Get up to 3 FREE Window or Conservatory Quotes Today!

Replacing old and outdated windows is a great way to improve you homes' curb appeal (and value) whilst also improving it's energy efficiency.

Established in 2006 Windows Guide is part of the Holmes Media Group, we specialize in finding no obligation, FREE quotes for home improvers and those in need of energy solutions.
Are you an FENSA/BM Trada/Certass registeredwindow installer looking for more work?

Take the hassle out of marketing your company and use Holmes Media to generate jobs. We have thousands of great solar job opportunities across the UK waiting for your quote!

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Contact info

  • 11 The Point, Rockingham Road, LE16 7QU, Market Harborough, United Kingdom

  • windowsguide.co.uk

2.9

Average

TrustScore 3 out of 5

24 reviews

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Rated 2 out of 5 stars

Quick response but disappointing selection

Very quick response, but none of the companies selected have products with Secured by Design accreditation. Disappointing and unclear how any proposed companies are selected.

May 1, 2019
Unprompted review
Windows Guide logo

Reply from Windows Guide

Hi David,

Thank you for the feedback and we apologise for not meeting your expectations on this occasion.
We do check for various accreditations but Secured by Design isn't one of them.
We will however be reviewing this as a result of your comment.

Kind Regards,
The Windows Guide team

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Rated 2 out of 5 stars

Not as straightforward as I thought

Not as straightforward as I thought. I wanted both timber and upvc quotes but ran into difficulties as I'm planning on an extension and wanted some fitted now and some when extension done. Wished I'd not bothered and sought my own quotes out.

September 4, 2018
Unprompted review
Rated 1 out of 5 stars

They did not listen to my request

They did not listen to my request. I specifically told them i wanted composite Windows NOT upvc yet they still sent me contact of companies that only dealt with upcv. Time wasting for both of us!

June 29, 2018
Unprompted review
Windows Guide logo

Reply from Windows Guide

Hi Sylvia,

Please accept our apologies for the experience you had with our service in this instance.

Kind regards,
David Holmes

Rated 5 out of 5 stars

After contacting a number of window…

After contacting a number of window installers about my requirements I got no where
Found this company on the web - and bingo I now have three quotes from local people.

Excellent, it took all the leg work from me with fantastic results

April 26, 2018
Unprompted review
Rated 1 out of 5 stars

Check your installer with Fensa and donot rely on Windowsguide.

Windowsguide.co.uk use double glazing instalkers who are NOT members of the Competent Members Scheme, so their recommendation should be treated with suspicion as you may not be getting what you are expectine.The installers I used (Tradestyle Windows Limited of Milton Keynes)are allegedly a member of the Competent Members Scheme, but when I checked I found out they were not and that they didnot inform my local council of their intention to do the installation and incurred aditional expence for my Council to inspect the installation and issue a retrospective Regularisation certificate. A conpetent members scheme certificate or a local authority certificate is a legal requirement for double glazed window installation, so check before employing anyone as to their credentials.
Bewarned .I informed Windowsguide of this, but they still recommend
this company.

December 30, 2017
Unprompted review
Windows Guide logo

Reply from Windows Guide

Hi Larry,

Please accept our sincere apologies that you had this experience with one of the installers we work with. We now no longer work with only certified installers and are currently changing any copy on our website that states otherwise. Please also accept our apologies that when you informed us of this we continued to recommend them.

Unfortunately I cannot find your enquiry with us to investigate further without the email address you used with us, so if you wish to could you please contact us at marketing@holmesmedia.co.uk and we can ensure that the company in question is displaying the correct criteria on their directory listing.

Kind regards,
David Holmes

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Rated 2 out of 5 stars

My experience with Windows Guide was …poor and stressful

My experience with Windows Guide was mixed. They recently recommended a known fraudster to fit my windows, called Luke Tester. This trader had appeared in an article in the Guardian online, and stolen money from several people in the excess of £2,000 plus. I do not think they realised this was the case, but their research team failed to pick up on it (when it only took me 15 minutes to dig up the information online). As soon as I alerted them to the information, they adopted a very hands off approach, and told me they had no authority over the companies they list. They did remove his details from the site but they didn't take any responsibility for their part in my money loss. The only positive was that their staff were friendly and correspondence was good, but this doesn't make up for their lack of awareness and their failure to take ownership for making such a poor recommendation.

October 31, 2017
Unprompted review
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Rated 3 out of 5 stars

Pacifically asked to be called after a …

Pacifically asked to be called after a certain time and was hounded with calls while I was at work and 8out of 10 of the companies were London based 1000s of miles away from me! No happy!

August 15, 2017
Unprompted review
Windows Guide logo

Reply from Windows Guide

Hi Rokky,

Thank you for taking the time to review Windows Guide. Please accept our apologies for your experience with our service in this instance.

Kind regards,
David Holmes

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Rated 1 out of 5 stars

was not happy with the pressure I was …

was not happy with the pressure I was put under by the person who came from safe style I was told I would receive a no obligation quote .he kept saying I had to commit saying he had reduced the price. The following day I received a number of calls saying they could discount the quote. I told the person on the phone I was ending the call but he continued to pressure me. In the end I ended the call. But received a large amount of calls.

May 13, 2017
Unprompted review
Windows Guide logo

Reply from Windows Guide

Hi TUNNICLIFFE,

Thank you for taking the time to review our service. Please accept our apologies for your experience with one of the companies you were put in touch with by Windows Guide in this instance.

Kind regards,
David Holmes

Rated 3 out of 5 stars

I don't think much thought goes behind …

I don't think much thought goes behind the companies they put forward to you

May 12, 2017
Unprompted review
Windows Guide logo

Reply from Windows Guide

Hi Charleen,

Thank you for taking the time to review Windows Guide. Please accept our apologies for your experience with our service in this instance.

Kind regards,
David Holmes

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Rated 5 out of 5 stars

So prompt

So prompt to respond so efficiently. Amazing, let hope the next process goes well. No doubt why it should not.

May 11, 2017
Unprompted review
Rated 1 out of 5 stars

waste of my time would not use …

waste of my time would not use thanks any way

April 28, 2017
Unprompted review
Windows Guide logo

Reply from Windows Guide

Hi Mr Gordon,

Thank you for taking the time to review our service. Please accept our apologies for your experience with Windows Guide in this instance.

Kind regards,
David Holmes

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