Windsor Outdoor Leisure Reviews 

23
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

The product I purchased online was out of stock and ‘no longer being supplied’ by your company! So I had to wait for you to refund my credit card accordingly. Maybe you need to review your stock adver... See more

Rated 5 out of 5 stars

I can't say enough good things about Windsor Leisure. We were nervous about buying a garden set for so much money online however after calling to enquire about delivery we immediately placed an order.... See more

Company replied

Rated 1 out of 5 stars

Haven’t received an update or goods and its been two weeks. Still have no idea when its going to arrive.

Company replied

Rated 5 out of 5 stars

Absolutely blown away by my recent order, garden looking amazing thanks to my new furniture just in time for the summer! Would defiantly recommend for anyone wanting to spruce up their garden!

Company replied

Company details

  1. Garden Furniture Shop

Written by the company

Windsor Outdoor Leisure is the curator of some of the finest outdoor garden furniture and equipment. We've created a store where you'll find everything you need to create a bespoke, designer garden space for your family and friends to enjoy. With everything from tables & loungers through to BBQs and Firepits, we stock it all.


Contact info

3.1

Average

TrustScore 3 out of 5

23 reviews

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1-star

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3.1

All reviews

(23)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

The product I purchased had been discontinued!

The product I purchased online was out of stock and ‘no longer being supplied’ by your company! So I had to wait for you to refund my credit card accordingly. Maybe you need to review your stock advertised to make sure you actual stock it rather than misinforming buyers.

July 7, 2024
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Rated 5 out of 5 stars

Great service and very fast delivery

Great service and very fast delivery, very pleased with the quality

June 17, 2023
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Reply from Windsor Outdoor Leisure

Hi Michael, thanks for your fantastic review. We're really pleased that you're happy with the quality of the product you ordered and got it in time for your deadline.

Rated 1 out of 5 stars

The item I bought had not been…

The item I bought had not been delivered nor have I received any communication

May 13, 2023
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Reply from Windsor Outdoor Leisure

Hi Laura, thank you for your review. We're so sorry you had a negative experience when ordering with us. I've gone ahead and looked into what went on and it seems your order was caught in a technical fault which affected orders intermittently over a week. We've fixed this issue and sincerely apologise for the delay in your delivery.

Rated 1 out of 5 stars

I have not received my order and i have not heard back from the custoemr services when i have chased it up, for over a week now.

I have not recived my order and i have emailed chasing any update and had no reply. So iM afraid not great so far!

May 19, 2023
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Reply from Windsor Outdoor Leisure

Hi Matthew, thank you for your review. We're so sorry you had a negative experience when ordering with us. I've gone ahead and looked into what went on and it seems your order was caught in a technical fault which affected orders intermittently over a week. We've fixed this issue and sincerely apologise for the delay in your delivery.

Rated 1 out of 5 stars

Haven’t received an update or goods and…

Haven’t received an update or goods and its been two weeks. Still have no idea when its going to arrive.

May 20, 2023
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Reply from Windsor Outdoor Leisure

Hi David, thank you for your review. We're so sorry you had a negative experience when ordering with us. I've gone ahead and looked into what went on and it seems your order was caught in a technical fault which affected orders intermittently over a week. We've fixed this issue and sincerely apologise for the delay in your delivery.

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Rated 1 out of 5 stars

Poor delivery.

We ordered 3 items to be delivered in 3 days. A week later they've just been dispatched. I hope.

May 17, 2023
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Reply from Windsor Outdoor Leisure

Hi David, thank you for your review. We're so sorry you had a negative experience when ordering with us. I've gone ahead and looked into what went on and it seems your order was caught in a technical fault which affected orders intermittently over a week. We've fixed this issue and sincerely apologise for the delay in your delivery.

Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about Windsor Leisure. We were nervous about buying a garden set for so much money online however after calling to enquire about delivery we immediately placed an order. Very professional, courteous and reassuring. Our Aya Round Corner set looks amazing. Thank you very much Max, we are delighted.

May 16, 2023
Unprompted review
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Reply from Windsor Outdoor Leisure

Thanks for your great review Paul, we're so pleased you had a positive experience whilst dealing with us and are pleased with your new corner set. Thanks once again for your custom.

Rated 5 out of 5 stars

Quick and efficient

April 30, 2023
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Reply from Windsor Outdoor Leisure

Thank your Deborah for your great review! We love getting feedback from our customers and are so pleased you're satisfied with your order!

Rated 5 out of 5 stars

Good service and competitive prices

Competitive price with quick delivery time. Kept me well informed about the order and delivery process.

April 16, 2023
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Reply from Windsor Outdoor Leisure

Thank you Mr Pearson for your fantastic review, we really appreciate your kind words!

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Rated 5 out of 5 stars

Easy and brilliant!!

August 8, 2022
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Reply from Windsor Outdoor Leisure

Thank your Chris for your great review! We love getting feedback from our customers and are so pleased you're satisfied with your order!

Rated 5 out of 5 stars

So easy to deal with

So easy to deal with , really helpful when I contacted them rang me straight back , couldn’t do enough for me , I don’t usually do this sort of thing but credit where credit’s due . I am so pleased with them .

July 20, 2022
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Reply from Windsor Outdoor Leisure

We're really pleased to hear that you have had a positive experience with our products! We thank you for your purchase, we're right here if you need us!

Rated 5 out of 5 stars

Bought a lovely furniture set

Bought a lovely furniture set, delivery was great! Had a phone call was very helpful would highly recommend!

June 7, 2022
Unprompted review
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Reply from Windsor Outdoor Leisure

Thanks James for the great review! We're really pleased that you were able to speak with someone who could advise on what the best solution for you is.

Rated 5 out of 5 stars

Amazing!

Just received a beautiful new rattan set for the patio! Quick delivery and exceptional quality. Just hoping for nice weather this Bank Holiday. Highly recommend!

May 27, 2022
Unprompted review
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Reply from Windsor Outdoor Leisure

Thanks for your great review! We love hearing from our customers :)

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Rated 5 out of 5 stars

Really pleased

Really pleased. Thanks a lot

May 27, 2022
Unprompted review
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Reply from Windsor Outdoor Leisure

Thanks for your great review! We love hearing from our customers :)

Rated 5 out of 5 stars

Absolutely blown away by my recent…

Absolutely blown away by my recent order, garden looking amazing thanks to my new furniture just in time for the summer! Would defiantly recommend for anyone wanting to spruce up their garden!

May 27, 2022
Unprompted review
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Reply from Windsor Outdoor Leisure

Thanks for your great review! We love hearing from our customers :)

Rated 5 out of 5 stars

I’ve just ordered a new pergola

I’ve just ordered a new pergola, absolutely love it! It’s completely transformed my garden, it’s exactly how I hoped it would be. Would high recommend!

May 25, 2022
Unprompted review
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Reply from Windsor Outdoor Leisure

Thanks for your great review! We love hearing from our customers :)

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Rated 5 out of 5 stars

Great quality barbecue

Great quality barbecue, looking forward to the family barbecue on the bank holiday!

May 25, 2022
Unprompted review
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Reply from Windsor Outdoor Leisure

Thanks for your great review! We love hearing from our customers :)

Rated 5 out of 5 stars

Rattan Furniture That Will Change Your Life

I purchased a rattan set a week ago and couldn’t be happier! Fantastic service, price and quality! I will definitely be coming back.

May 25, 2022
Unprompted review
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Reply from Windsor Outdoor Leisure

Thanks for your great review! We love hearing from our customers :)

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