Rented a hyundai i20 in August 2026. the car we got was ok - drivers mirror was cracked which made it hard to see from, a few dents.scratches, but more importantly the brakes were not right. they wer... See more
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PREDATORY TACTICS – AVOID AT ALL COSTS Total bait-and-switch. I booked and paid for a Full-Size SUV weeks in advance. When I arrived at Istanbul Airport late at night with my two young children, th... See more
We had a absolutely fantastic experience with Windy Car, Dalaman. I would give 10 stars if I could and I would recommend without hesitation. Nothing was too much trouble and Hasan really went out of... See more
Avoid at all costs!!! I booked a car from the Dalaman branch and had a very disappointing experience. The vehicle provided was old and already damaged, and I was pressured to sign for issues I ha... See more
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Very positive experience. Smooth pickup/dropoff, brand new car
I realized that happy people usually never write reviews for car companies. So I decided to share my positive experience with WindyCar at Istanbul Airport.
The pickup went very smoothly. After checking in at their front desk office in the arrival hall, I went to their other office in the parking lot and picked up the car. An almost brand-new Peugeot 3008.
The drop-off went smoothly as well, and I got my deposit back after a few days without any issue.
They deducted all the bridge and highway tolls from my deposit, which was very convenient for me. It was something like €10 total.
Perfect experience. I strongly recommend them.
Unacceptable behavior & fraudulent…
Unacceptable behavior & fraudulent non-delivery of vehicle – Booking #778236462
I strongly advise every traveler to stay away from WindyCar Rental at Antalya Airport. I booked a vehicle through Booking.com (Booking #778236462) for pickup on October 11, 2026. Upon arrival, the counter staff refused to hand over the car and provided zero assistance. To make matters worse, the representative exhibited completely unacceptable and unprofessional behavior toward us at the airport.
Despite never releasing the vehicle or providing any service whatsoever, they pocketed over $300 of my money and refused a refund. On top of that, the booking status was falsely updated in the system.
This is an unfair and deceitful practice. I am currently pursuing a formal chargeback dispute through my bank as well as filing official consumer protection complaints against this company. Save yourself the stress and book with a reputable company instead.
Good performance good company:)
Unsafe car, terrible treatment, huge disappointment
One of the worst rental experiences I have ever had. The service and treatment were far below what we expected and a huge disappointment.
WindyCar knew our booking was a long one-way trip from Antalya to Bodrum, yet they gave us a car that smelled strongly of cigarettes and sweat. From the first day, the tyre-pressure warning kept appearing and we repeatedly had to add air. The rear-right tyre eventually began losing pressure almost every hour. When inspected, it had visible old-looking cracks; this was not simply a normal fresh puncture.
Instead of arranging immediate roadside assistance or a safe replacement, WindyCar expected us to pay for the repair, fuel, and the drive to Dalaman ourselves. Their response was dismissive while we were dealing with a genuine safety issue that disrupted our holiday. The whole situation honestly made me feel as though I was being taken advantage of instead of being helped as a paying customer.
I have travelled twice a year for four years across different countries and have never received treatment like this. I would never rent from WindyCar again. If you value safety and responsible customer support, avoid this company.
Rented a hyundai i20 in August 2026
Rented a hyundai i20 in August 2026. the car we got was ok - drivers mirror was cracked which made it hard to see from, a few dents.scratches, but more importantly the brakes were not right. they were spongy and once when i had to brake relatively hard they really shook - im not sure if they even maintain the breaks. In addition they charge a KM deposit - $90 USD which they should return if you travel less than 3000km - which we did. Numerous emails - no response no deposit refund. The guys on the ground were good
Worthless windycar and booking.com
Both windycar and booking.com are worthless companies. Delivers downgraded car and you are helpless in a far country!
Booking app glitch & Windy Car scam behavior
I am extremely disappointed with both the Booking.com car rental service and their supplier, Windy Car Rental at Istanbul Airport.
First, Booking.com has a critical technical issue: after completing the booking, the car reservation completely disappeared from the mobile application interface. I had to waste my time and nerves at the airport just trying to find my reservation via support agents. Booking.com desperately needs to fix their car rental integration within the app.
Second, Windy Car Rental is an absolute scam. When we arrived at their desk at night, the counter agent refused to provide the vehicle (Audi Q2, Booking ref: 637155529), claiming that the main driver's license experience was 4 years instead of their 5-year internal requirement.
When we asked for any alternative vehicle (even of a lower class), the manager flatly refused. When we requested a written, stamped rejection letter for Booking.com, he refused to provide any documentation, told us to "just call Booking," and literally DESERTED the counter, leaving us stranded in the middle of the night. This is completely unacceptable, unprofessional, and malicious behavior.
Fortunately, Booking.com customer support eventually approved a full refund of $277.09 after I provided photo evidence of the empty desk. However, the experience was deeply traumatic.
Advice to travelers: Avoid Windy Car Rental at Istanbul Airport at all costs. Go to professional companies like Payless, Avis, or Sixt instead.
Great value, but watch the drop-off process!
The Good: Excellent value for money.
Pick-up: Smooth, though delayed by about 10 minutes.
The Catch: Despite paying for airport drop-off, we had to return the car to their office (10 mins away). They shuttled us to the airport in the same car, but the whole detour added 30 minutes to our trip. Leave early!
Avoid at all costs!!!
Avoid at all costs!!!
I booked a car from the Dalaman branch and had a very disappointing experience. The vehicle provided was old and already damaged, and I was pressured to sign for issues I hadn’t caused. I made it clear I was not responsible for the existing damage, but the situation was handled poorly.
Additionally, the staff member I dealt with was unhelpful and came across as quite blunt, which made the experience even more frustrating. Overall, I would not recommend this branch based on my experience.
AVOID AT ALL COSTS
PREDATORY TACTICS – AVOID AT ALL COSTS
Total bait-and-switch. I booked and paid for a Full-Size SUV weeks in advance. When I arrived at Istanbul Airport late at night with my two young children, they claimed the only car available was a Citroen C4 (a small hatchback).
This is a calculated scam. They bank on parents with exhausted kids being too stranded at midnight to find another agency. They forced my family and luggage into a tiny car half the size of what I contracted for, with zero accountability or professional courtesy.
DO NOT TRUST THIS COMPANY. They will take your money for a premium vehicle and leave your family stranded with whatever is left on the lot. Absolute fraud.
Car Jet and Windy Car are two fake…
Car Jet and Windy Car are two fake companies that have joined forces and are deceiving customers. Even though I have a premium full insurance package, they took my money of 285 USD and are not returning it. Windy Car took my money and said Car Jet should return it. Car Jet says that Windy Car is responsible. That is your goal!
PLEASE READ THIS BEFORE YOU GO THERE
PLEASE READ THIS BEFORE YOU GO THERE
Last summer I rented a car here by windycars at airport sabiha gokcen and handed over my credit card because they asked for it. That was very naive of me. The card was brand new and I had only used it with them.
After I returned abroad, they made transactions on my credit card without my permission. They used it for groceries, holidays, and other purchases.
I didn’t believe the reviews at first, but now I really regret it. ITS A SCAM!!! DO YOU NOT BELIEVE ME? READ THE OTHER REVIEW OR GET ME SCAMMED!
Never rent a car here
I rarely leave negative reviews, but our experience with Windycar really deserves to be shared.
We booked a car in Istanbul via the Enuygun platform. The reservation clearly stated Mercedes Vito, including the vehicle image. Based on this information, we completed the booking and paid in advance. We were also told that an 8000 TL deposit would be taken from a single credit card, which was completely acceptable for us.
When we arrived late at night to pick up the car, we were shocked to hear that the vehicle was not a Mercedes Vito, but an Opel Zafira. We immediately pointed out the discrepancy. The staff responded by saying it was listed as “or similar,” even though this wording was either extremely hidden or not visible at all in the Enuygun listing. Even the staff member could not clearly show us where this was written.
At that hour, finding another car was impossible, so we were left with no real choice but to accept a car we never wanted.
As if that wasn’t enough, the deposit conditions were suddenly changed. Instead of one card, they demanded two separate credit cards, both under the name of the driver. Splitting the deposit between cards or paying part of it in cash was not allowed. We were put under serious pressure and left in a very uncomfortable situation.
After a long struggle, we managed to solve it through online banking, but the stress, confusion, and lack of transparency were completely unacceptable.
To be clear, the car itself worked fine. However, the misleading listing and rigid, customer-unfriendly behavior overshadowed everything and nearly ruined our holiday experience.
I strongly advise future customers to be extremely cautious. What we experienced felt like a misleading sales practice, and it seriously damaged our trust.
Transparency and honesty are essential in car rental services — unfortunately, that was missing here.
Unfortunately
Unfortunately, we had a very disappointing experience with Vindi Cars, and I feel obliged to share this so others can be careful.
We rented a car in Istanbul through the Enuygun platform. The listing clearly showed Mercedes Vito (both name and photo), and based on that information we made the reservation and paid in advance. We were also informed that an 8000 TL deposit would be taken from one credit card, which we accepted without any problem.
However, when we arrived to pick up the car late at night (around 10–11 PM), we were suddenly told that the vehicle was NOT a Mercedes Vito, but an Opel Zafira. We immediately objected and said this must be a mistake. The staff insisted that it was written as “or similar”.
When we checked the Enuygun app again, the photo was clearly a Mercedes Vito, and the “or similar” wording was written in very small letters, almost hidden, which feels extremely misleading. At that hour, with no alternative cars available, we were basically forced to accept a vehicle we never intended to rent.
Then another problem started:
Originally, the deposit was supposed to be 8000 TL from one card, but suddenly they changed the rule and demanded two separate credit cards, both belonging to the driver. I only had funds on one card. We even offered to split the deposit between my card and a friend’s card, or to pay part of it in cash — all refused.
“Procedure is procedure” was the only answer.
At that point, we were completely stuck. Canceling the reservation late at night would have left us without a car. Eventually, after a lot of stress and wasting time, we managed to arrange the deposit through online banking — but this should never happen to customers.
To be fair, the car itself and the driving experience were fine, but the booking and pickup process felt deceptive and stressful. What happened seriously damaged our trust and almost ruined our holiday.
This experience felt like a bait-and-switch tactic, and I strongly recommend future customers to read every detail very carefully and be prepared for last-minute changes.
I hope Vindi Cars improves transparency and treats customers more fairly in the future.
NEVER RENT FROM THIS COMPANY
I made a reservation and paid online to this totally unprofessional, and scam company. I have been renting cars in Turkey with many companies for the past 15 years using the same driving license with no problems, i also have international driving license. When i arrived to Çukurova airport to pick my car, the manager didn't accept my driving license for no reason at all, he was so rude and gave no excuse to provide me with my paid rented car. I STRICTLY ADVISE NO ONE TO RENT FROM THIS COMPANY. 1 STAR REVIEW IS OVER RATED FOR SUCH A COMPANY.
Credit Card Cloned
In march I rented a car with credit card, after few months I discovered several movements on its name. Credit card cloned!!
Complaint Regarding Incorrect HGS Charges and Poor Service ExperienceAt the end of September
At the end of September, I rented a minivan at Istanbul Sabiha Gökçen Airport. Upon arrival, I was asked to provide two credit cards, which had not been indicated beforehand. The rental was made through Carjet, and their website also did not mention that two credit cards were required. Eventually, the issue was resolved.
However, after returning the car, the rental company charged me twice for HGS (the toll payment system for highways), totaling more than €160. I called several times to ask how it was possible to be charged so much within just four days, but I was never able to reach them. I know exactly how many times I passed through toll gates, and each gate clearly shows the toll amount — those amounts do not come anywhere close to what they deducted. I will never rent from them again.
They are stealing money
They are stealing money, this is the worst problem. When I arrived to a pickup point, they asked for my credit card. I gave them my digital card without CCV, but then the guy said they need CCV and shown me the UI and CCV was required for blocking a deposit. It was more then 2 month ago, when I was on vacation in Turkey. Today I received a notification from my bank to enter one time code for a 34099 TRY purchase in Turkey, or around 820 USD. This was the only place I had ever shown my digital card code. The car was nice, maybe because it was not cheap. We had waited for more then 1.5 hour before they took us from the airport, it was frustraiting. Other services were good, the personnel were smiling, gave us water and a car with empty tank. It was gybrid SUV, but the battery was dead so we could only use gasoline.
AVOID at any cost
AVOID at any cost. Stole £500.
Booked a 7 seater, when i arrived was told they did not have any available. Asked them to cancel the booking and now they will not refund.
The worst company I have ever dealt…
The worst company I have ever dealt with in my life. The employees are extremely rude.
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