Winedealdirect Reviews 

550
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of unique drinks available at very competitive prices, noting that the online ordering system is simple to use. Consumers often mention that their purchases arrive safely, securely wrapped in protective packaging, and typically right on schedule. Some reviewers were not happy with occasional delivery delays and experienced a frustrating lack of tracking updates once their orders were confirmed. A few buyers also noted that parcels were occasionally left exposed on doorsteps or that they received insufficient notice regarding courier delivery windows.

What people talk about most

Delivery service

Customers had positive experiences with delivery_service, consistently reporting prompt and speedy arrivals... See more

Product

Customers consistently note positive experiences with product, highlighting an excellent selection of... See more

Price

Reviewers highlight positive aspects of price, noting that costs are very competitive and reasonable compared... See more

Order

People report positive experiences with order services, highlighting that the ordering process is great and... See more

Service

Users describe positive interactions with service, praising easy ordering, competitive prices, and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great selection of wines, at a reasonable price. Would like a bit more communication and a status link that works. Happy with delivery firm used and that i can get wine that other stockists don’t have... See more

Rated 5 out of 5 stars

Great prices on a huge range of products. I ordered the royal dragon vodka and it was cheaper than most places and it came with a free light. Well packaged when received also. Communication with the c... See more

Rated 5 out of 5 stars

I wanted a particular sparkling wine and winedealsdirect not only stocked it, but were the best priced per bottle by far. And with a free and quick delivery as promised how do you get a better service... See more

Rated 5 out of 5 stars

Great prices and easy to navigate site, bit slow on delivery but hey was a bank holiday weekend. Overal 5 star service, ordered 2 bottles and received 2 bottles not broken and well packaged. Apart fr... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

550 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(550)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery

My order was delivered promptly and I was happy to get drinks which are not always available when I have ordered online. Thank you!

November 22, 2024
Unprompted review
Rated 4 out of 5 stars

I found online when looking for a brand…

I found online when looking for a brand of wine I could no longer find in the slopes or from other suppliers. Placed my order and then all went quiet for a week, which made me nervous with so many scammers around. However a notice did then arrive that my order had been dispatched and wine arrived a few days later. So really pleased to get it and both price for wine and for delivery both good value. Would have been five stars with better communication and more speedy dispatch.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Good wine and a fantastic price

Good wine and a fantastic price, delivered when said and very well packaged.
Have shopped here a couple of times with no issues.
Highly recommended

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Delighted

Ordered on Sunday. Delivered on Friday by FedEx as emailed. No problems. Admit I was concerned because of some reviews, but no 'first class service'

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Communication was good

Communication was good. Telephone calls returned. Delivered within time frame and kept informed. I have used this company several times. Always good service and fair priced

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Re ordered my usual wine and then sat…

Re ordered my usual wine and then sat back and waited for it to be delivered. An easy process no nasty surprises , the wine is always superbly packaged with loads of bubble wrap and tape so no worries in that department. I am very pleased with the service they provide and shall be ordering again as soon as I am down to my last few bottles

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

After ordering I received a order…

After ordering I received a order confirmation email. Then after a couple of days I checked trustpilot out of curiosity and it worried me that they only had 2.3⭐. I needn't have worried. My wine arrived in 4 days from ordering and was in perfect condition.
I will use again in the future.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered on Monday and my items arrived on Friday as promised. Was a little not sure about buying from this website, but received an email reply and phone call from one of the guys and he assured me that delivery will be within few days.
Thank you. Will definitely order again.👍

August 23, 2024
Unprompted review

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