Winedealdirect Reviews 

I ordered 18 bottles of wine from Wine Deals Direct on 20th August 2023. The confirmation arrived with a delivery time of 'within 5 working days from date of order'. My full payment was taken by credit card on 20th August. On 30th August I emailed asking where my order was, 8 working days had passed. I emailed again on 31st and again on 1st September informing them that I was going to contact my credit card to report this order had not been delivered and I would be making a claim against my card. I also followed up my emails with telephone calls. The phone numbers just ring out and cut you off. On 6th September I got a call from Wine Deals Direct without a clue who I was. They were just responding to 2 missed calls. I asked the man on the other end of the phone to find my order, which he did, and clearly nothing had been done about it at all. I then asked to cancel my order as I was not prepared to deal with a company that takes money and does not provide the goods or tell you of any problems. The man on the other end of the phone agreed to cancel the order and issue a refund to my credit card. It is now 11th September and no refund has been received. Even though on the phone it was realised by the man that my order had been missed, or ignored, there was absolutely no apology for poor service. He clearly did not want to do business. I have written another email detailing the phone call we had and his agreement to issue a refund but again no response. To date, 11th September no refund received. I will go back to my credit card on Friday (thus giving Wine Deals Direct) 8 working days to give me the promised refund. I, obviously, will never use this company again and suggest no one else does either if they want to receive their wine ordered and paid for!

Great price, prompt delivery

I ordered a case of wine mid afternoon and received it early the same evening. The young man delivering it was most helpful. I am soooooo impressed. Thank you.

Excellent quick service will definitely use again I am most impressed

Their shipping status link doesn't work and they don't respond to phone calls or emails. I've just contacted PayPal to get reimbursed. Won't be shopping with them again.

Good clear communication, competitive pricing and well packaged items to protect during delivery.
I would use this company again.

Ordered wine we could not get anywhere else that we like a lot. Good price and timely delivery. Very well packaged!

Great service , ordered with no hassle and delivered when they said they would , competitive prices I would definitely use them again .

Excellent price, speedy delivery and great packaging. Thank you.

Brilliant and quick service

Wine Deals Direct great service, wine arrived on time.

One improvement could be communication that order is being processed sent E-mail no reply called and no answer, but they called straight back.

Have used several times and will continue to use in the future. 👍

Excellent service, fast delivery and reasonable prices what more could you want. They offer a great selection to choose from

Second order and once again prompt delivery of my favourite wine. Also the best price!

Excellent service from this company, price was good and the delivery came within a couple of days.
I would recommend purchasing from this company without doubt.

Second order through wine deals direct. Good prices, delivery schedule met and packaged up securely. Highly recommend

Fantastic service, arrived when stated
Customer service faultless

good quality wine delivered to my a home at an affordable price. text messeage to confirm it was in it way. I will order from Wine direct again after this experience

Ken Mac

I love that wine and not just beach it has a horse he’d S it’s label it’s very very tasty and strong and dry witch is how I like my wine to be I used to get it from over here but now I carnt so I am really happy that you have it over there I hope you never stop making it as long as you have it I’ll by it again. And again

Really good service. Was able to accommodate us immediately and got our order nice and quick. Will use again