Wines Direct Reviews 249

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Use this website all the time. Quality of the wine is great, price is reasonable, delivery is quick and if you do need to use customer service they are very helpful.

Rated 5 out of 5 stars

I like exploring wine, so the Wines Direct themed sets make it easy. Every bottle of wine has been excellent, well balanced and interesting - exactly what I seek in trying new wines. Ireland i... See more

Company replied

Rated 5 out of 5 stars

Despite having been an Army colleague for many years of the late Paddy Keogh, I had never bought online from Wines Direct. I was looking for a specific wine and was delighted to see that Wines Direct... See more

Rated 5 out of 5 stars

Just like the post man/woman, they always deliver. Quality, value and service gives you that confidence to keep going back. To have a business started, over thirty years ago and still thriving is a cr... See more

Company replied

Company details

  1. Wine Store
  2. Wine Club
  3. Wine Wholesaler and Importer

About Wines Direct

Written by the company

Wine; it’s not just another drink. It’s about people. It’s about places. It’s a melting pot of history and culture. And most of all, it’s about pleasure. Our mission is to bring you wines that reflect these qualities and that represent the people and places from which they come.

Wines Direct is an Irish family owned and operated wine importers. The wines we offer you represent a 25-year labour of love. We are uncompromising in our mission to source independently made wines directly from growers around the world and we apply our strict selection criteria to each and every wine on our list, from the everyday to the extraordinary.

We go out of our way to avoid the boring, mass-produced wines so as to create and sustain a market of choice for you and your fellow wine lovers. We do so by walking the ground of the world’s famous and not so famous wine regions and by directly sourcing from dedicated and fiercely independent winemakers. Where the supermarket chains sponsor homogeneity and bulk production, we believe our approach encourages diversity, independence and quality.

As well as offering you great wine, we want you to get closer to the vineyards they come from, which is why we discover the back story behind each and every bottle and share it with you. We hope you will join us on our journey as we explore the wonderful world of wine. Cheers!


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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Rated 4 out of 5 stars

Keep up the good work

Very efficient ordering, despatch and follow-through. Very good recommendations, always on the button.
Slight issue with courier resolved immediately.

October 25, 2022
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Reply from Wines Direct

Thanks for your lovely words! Sorry about the issue, but glad we could resolve it for you.

The Wines Direct Team

Rated 5 out of 5 stars

Fast and efficient delivery

The order was easy to place, your website worked very well and as a 'signed up customer' my details were available to reuse. Delivery was super fast! I placed the order on Thursday and it arrived on Friday - it felt like someone had placed it in the box before i placed the order!

October 21, 2022
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Reply from Wines Direct

Tony! I love this! I'll make sure the Warehouse Team are aware you know of their telepathy skills!

The Wines Direct Team

Rated 4 out of 5 stars

Good delivery

Good delivery. One of the bottles was slightly corked, Altos De La Hoya but I used it in next meal., I could not be bothered about sending it back but otherwise good quality and impressive delivery

October 6, 2022
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Reply from Wines Direct

Hi Paul - sorry to hear you had a corked bottle - I'll make sure we get that sorted for you. Thank you for your review!

The Wines Direct Team

Rated 5 out of 5 stars

White wine 👍

Range of product, price , service, delivery

October 10, 2022
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Reply from Wines Direct

Thanks a million for your review!

The Wines Direct Team

Rated 5 out of 5 stars

a great mix of wonderful wines

Excellent wines; good descriptions on their website; great support via email -- couldn't ask for more.

October 14, 2022
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Reply from Wines Direct

Hi Luke - thank you so much for your wonderful words!

The Wines Direct Team

Rated 5 out of 5 stars

Second to none

Very short waiting time. Good prices. Great choices.

October 18, 2022
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Reply from Wines Direct

Great to hear, Mary! Enjoy your wines!

The Wines Direct Team

Rated 5 out of 5 stars

My latest wine purchase : The Crasto wines are old friends and…

The Crasto wines are old friends and the Pousio is a non tarty white wine, very easy to drink. The shop in Mullingar is well stocked with a well bought selection of better than average wines which always please.
The web site is easy to use and easy to finish off and it is one of the very few web sites like that now. All in all a very good experience topped off with excellent wines to enjoy at the end of the process.

October 10, 2022
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Reply from Wines Direct

How lovely - thank you so much for your kind words!

The Wines Direct Team

Rated 5 out of 5 stars

Excellent on time and in pristine…

Excellent on time and in pristine condition. Lovely wines. Bring back the 3 bottle rioja gift pack please.

October 10, 2022
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Reply from Wines Direct

It'll be back for Christmas, keep your eyes peeled!

The Wines Direct Team

Rated 4 out of 5 stars

Great customer service

I ordered a selection of wines from the shop; there were some issues with the delivery itself, but due to the courier rather than the wine shop. I am very happy with the customer service, Breda and Charlene were proactive and helpful in sorting out the delay.

October 12, 2022
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Reply from Wines Direct

Thank you so much, Giovanni! I'll let Breda & Charlene know about your kind words!

The Wines Direct Team

Rated 5 out of 5 stars

Excellent Service

As with all my past online ordering experiences from Wines Direct the level of service received was simply excellent. Looking forward to ordering online again in the not-so-distant future.

October 3, 2022
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Reply from Wines Direct

Brilliant news, Stuart! Thanks a million!

The Wines Direct Team

Rated 5 out of 5 stars

Prompt Delivery, Qaulity Product

I'd been a regular visitor to the outlet in Arnotts and I'm sorry to see it go (Joe's customer service was excellent and kept me coming back). After years of quality in-person service, I was happy to keep purchasing from Wines Direct online as the wines I wanted continued to be available. Website was easy to navigate and delivery was prompt. Excellent service and will continue to use.

October 5, 2022
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Reply from Wines Direct

Great to hear! Will pass your kind words about Joe on. Watch this space for Dublin stores!

The Wines Direct Team

Rated 5 out of 5 stars

Lovely wines and super turn around on…

Lovely wines and super turn around on delivery. Would definitely recommend!
The website could be a bit better to negotiate on ordering.

October 2, 2022
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Reply from Wines Direct

Thanks for the feedback, Ronan. We agree with the website note - and come November that should all be resolved - do try again when the new site is up and running!

The Wines Direct Team

Rated 5 out of 5 stars

Great service!

My order was filled correctly and promptly. Plus the wine is as described.

October 4, 2022
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Reply from Wines Direct

Brilliant news!

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