Wine Shop LanzaroteReviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the excellent service, often highlighting the quick dispatch and efficient delivery of their products. Many appreciate the well-packaged items, ensuring safe arrival, and the wide selection of quality wines and gourmet products, especially those from Lanzarote and Tenerife. Reviewers are delighted to find products that are otherwise difficult to obtain, often reordering due to satisfaction with both the items and the overall purchasing experience. However, some people mentioned occasional issues with initial deliveries, such as broken items, though they noted that customer service responded effectively to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight at finding and purchasing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fantastic,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of the ordering... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent wines and other island... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine wa... See more

Company replied

Rated 5 out of 5 stars

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route. There's a decent selection... See more

Company replied

Rated 5 out of 5 stars

Second time we have used this company and no doubt it will be a regular occurrence. Chose our product and delivered within days absolutely brilliant service.

Rated 5 out of 5 stars

Fast delivery at a reasonable rate. After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously bot... See more

Company replied


Company details

  1. Wine Store

Information provided by various external sources

We are an online shop selling unique volcanic wines from Lanzarote in the Canary Islands


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order & quick delivery

Easy to order & quick delivery! Was lovely to try a wine that we missed on a recent holiday to Lanzarote. Only shame was that we had to drink it back home in the rain!

April 2, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Scott for your excellent review.
Pleased you could enjoy Lanzarote wine in the comfort from your home, even though you were hiding from the rain!
Best wishes, Angela

Rated 5 out of 5 stars

Easy transaction

Easy transaction, thanks

March 21, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Steven for your great review.
We hope you enjoyed your purchase.
Best wishes,
Angela

Rated 5 out of 5 stars

A Very Happy Customer

From date of order, to the day I received my wine, was just 4 days, excellent! Delivery was good, and the packaging could not be faulted. The wine is fantastic, just as I’d remembered it, on our excursions with yourselves. We will be using your wonderful service again!!!

March 2, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Paul for your amazing reviews and so pleased to hear you got your wine quickly and safely, and that it brought back great memories of Lanzarote.
Best wishes,
Angela

Rated 5 out of 5 stars

Quick efficient service

Found exactly what we wanted and it arrived in super-quick time. Now to enjoy!

February 10, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks for your super review and we hope you enjoyed your purchase.
Best wishes,
Angela

Rated 5 out of 5 stars

Favourite Lanzarote wines.

I was amazed to find that I can buy my favourite Lanzarote wine online and it made my Valentines Day extra special. They came in a very secure packaging within couple of days. The customer service is also amazing, as I had a little problem and they replied and helped right away! Will definitely be coming back.

February 3, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Anna for your terrific review.
We're pleased to be able to deliver your favourite Lanzarote wine to your home. We hope you enjoyed it.
Best wishes,
Angela

Rated 5 out of 5 stars

Great customer service.

I did pay for next day delivery, but due to an unavoidable glitch, it didn't happen. Wine Shop Lanzarote called me as soon as the problem became apparent to explain and refunded my delivery charge immediately. I cannot fault such fabulous customer service. The wine was delivered two days later in perfect condition. I can't recommend Wine Shop Lanzarote highly enough. Their customer service was exemplary.

January 29, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for such a fabulous review.
We're so happy that you have had such a great experience shopping with Wine Shop Lanzarote.
We hope you enjoyed your purchase.
Best wishes,
Angela

Rated 5 out of 5 stars

5* service

Great service, couldn't believe how quickly my bottles were delivered! I'll definitely order again.

February 1, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Georgina for your great review and good to hear you received your order quickly and efficiently.
Best wishes,
Angela

Rated 5 out of 5 stars

Excellent wines

Excellent wines. Good feedback from friends and family. Friendly and helpful staff. Overall a worthwhile experience with Wine Shop Lanzarote. Would definitely visit again and recommend.

January 24, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you very much David for your excellent review and kind words.
Great to hear you, and your friends and family continue to enjoy Lanzarote wines from Wine Shop Lanzarote.
Best wishes,
Angela

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process. Arrived quickly. Well packaged.

January 28, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your super review Christine.
We hope you enjoy your purchase.
Best wishes,
Angela

Rated 5 out of 5 stars

Fast efficient speedy service brilliant

Fast efficient speedy service
I’ll be ordering more honey rum soon and see what other goodies I can get

January 24, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks Russell for your excellent review and great you received your purchase efficiently and quickly. Enjoy your honey rum!
Best wishes,
Angela

Rated 5 out of 5 stars

A totally fuss free purchase, thank you.

Product arrived in good time, with no fuss and free postage. Exceptional, thankyou.

January 16, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you for your fantastic review and great to hear you had a super experience purchasing from Wine Shop Lanzarote.
Best wishes,
Angela

Rated 5 out of 5 stars

Fab vino!!!

January 21, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thank you Andrew for your great review and glad you have enjoyed your purchase.
Best wishes,
Angela

Rated 5 out of 5 stars

I have expierience in wine staff ABOUT…

I have expierience in wine staff ABOUT 30 years. I Think white wine from Lanzarote is Very,Very good.

January 8, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Thanks for your great review.
Super to hear your opinion about Lanzarote white wines Krzysztof and we're glad you enjoyed it.
Best wishes,
Angela

Rated 5 out of 5 stars

Simple Process

The entire process from start to finish was clear and simple.

January 9, 2024
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Great to hear this Brian. Thank you for your super review.
Best wishes, Angela

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