I will NEVER purchase anything from this company ever again. They shipped my purchase with Iberomail which DOES NOT update tracking information at all. I am beyond disappointed and frustrated with the... See more
Company replied
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See what reviewers are saying
I bought my dad two 70cl bottles of Cacique rum for Christmas as my dad used to work in Caracas, Venezuela in the late 70s and early 80s and it was his favourite alcoholic drink whilst he was there. C... See more
They have a wonderful selection of all sorts of wines at great prices. Their service is top notch and answered all my questions very swiftly and to the point. Delivered was fantastic and packed very w... See more
I have ordered 3 special portugues bottles from Italy. I have got them in time and in full accordance to descriprion. Thank you, Ekaterina
4.3
Excellent
47 reviews
Replied to 66% of negative reviews
Typically replies within 1 month
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An order from Italy
I have ordered 3 special portugues bottles from Italy. I have got them in time and in full accordance to descriprion.
Thank you, Ekaterina
January 23, 2026
Absolutely horrible experience
I will NEVER purchase anything from this company ever again. They shipped my purchase with Iberomail which DOES NOT update tracking information at all. I am beyond disappointed and frustrated with the company for not replying to any of my emails and for using such a bad shipping service for highly priced items. I never received my order and forget about opening a claim or asking for a refund. This company is a joke as far as customer experience is concerned. Buy domestic if possible even if it’s a little more expensive.
December 1, 2025
Unprompted review
Reply from Winevins
Dear customer,
Thank you for sharing your feedback on Trustpilot. We’d like to clarify the timeline of your order for transparency.
Your order was placed on December 1st, and our stated delivery/transit time is up to 25 working days, which is clearly indicated at checkout. The package was successfully delivered on December 26th, well within the expected delivery timeframe.
We understand that waiting for an order can be frustrating, especially during the holiday season, but in this case the delivery was completed as promised.
Good communication
Good communication, very well packed, quick shipping. Very happy Australian customer.
November 24, 2025
Ordered golden chocolate baileys luxe…
Ordered golden chocolate baileys luxe for my mum’s 60th birthday. Couldn’t find it anywhere in WA. Came in a week to Australia! Thank you.
November 27, 2025
Unprompted review
A truly great company, great wines, great service,great price & delivery
They have a wonderful selection of all sorts of wines at great prices. Their service is top notch and answered all my questions very swiftly and to the point. Delivered was fantastic and packed very well for the long trip to Australia. I Received my 1/2 dozen of 2019 vintage ports within 2weeks. Now ready for cellaring for my kid 18+ years birthdays....
October 28, 2025
Order arrived in very good time and as…
Order arrived in very good time and as described. Great service!!
September 30, 2025
Super fast delivery to Australia and it…
Super fast delivery to Australia and it came from Portugal! A rare rum that i can't find anywhere
September 22, 2025
Unprompted review
Hard to find found in minutes
I was please on being able to receive a high quality product without having the travel required to do so.
July 31, 2025
Reply from Winevins
Thank you for your lovely feedback! We’re so glad you found what you needed quickly and are happy with the quality. We look forward to serving you again!
Reply from Winevins
We’re sorry for the delay! The weekend and a public holiday slowed dispatch, but we truly appreciate your understanding.
I have had a great experience with this…
I have had a great experience with this company especially with timely delivery. It was well wrapped
Negative a bit steep on the postage!
July 28, 2025
Great experience all round!
Great service
Extremely fast delivery
Great for finding hard to find whiskey that isn’t available in 🇬🇧
July 24, 2025
I ordered to the US and it was amazing
I ordered to the US and it was amazing! Everything ok, fast, and with fluid communication
June 23, 2025
Top place
Top place, I purchased 3 bottles not long ago to try them out and I was very happy with the service. Quick package and shipment to uk, well packaged when received and great prices. I most certainly will be doing a bulk buy soon!
April 23, 2025
Unprompted review
Fue una gran experiencia.
April 2, 2025
Quick and easy delivery to Sweden.
March 3, 2025
Great service
I apologize I don’t speak Portuguese but wanted to say that I’m very impressed with the customer service and the bottle it arrived in prestige condition and I did not have to wait long
March 4, 2025
Winevins is the best!
Winevins is the best! The process is easy, completely trouble free and delivery is very fast. Thank you Winvins!
January 29, 2025
Reply from Winevins
Thank you. Enjoy!
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