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Wingstop Reviews 713

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TrustScore 3 out of 5

2.9

Restaurant
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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of flavor options available for the wings, often highlighting specific seasonings like lemon pepper and garlic parmesan. The quality of the fries, particularly their seasoning, also receives positive remarks from several people. Some consumers also mention good service and quick food preparation as positive aspects of their visits. However, some people were dissatisfied with various aspects of their experience. Issues reported include receiving incorrect orders, cold food, or chicken that was undercooked, dry, or excessively greasy. There are also complaints about poor customer service, including rude staff and long wait times. A few customers noted concerns about hygiene and the overall quality of the product, with some describing wings as small, having feathers, or tasting overly salty.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many praise the flavorful wings, crispy... See more

Quality

People report ambiguous experiences with quality. Many customers praise the food, highlighting crispy and... See more

Staff

Reviewers highlight ambiguous aspects of staff. While many customers praise staff for being friendly,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the great service, good food,... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report issues such as incorrect items,... See more

Based on these reviews

Rated 3 out of 5 stars

I ordered the lemon pepper and mango habanero wings. The lemon pepper were salty and the habanero were so hot there was no mango taste whatsoever. While the portion of fries was generous, there were... See more

Rated 3 out of 5 stars

We've eaten multiple times in the restaurant with no concerns. (Middlebrook) First time ordering a takeaway away, right flavours, wrong chicken/fries and dip. Contacted customer service via the webs... See more

Rated 2 out of 5 stars

Ordered food, fast service, the last boneless chicken chunk my Daughter had was raw (pink inside) Quietly complained as it was getting busy in store. Was told I would receive a refund in to my acc... See more

Rated 1 out of 5 stars

Randallstown Wingstop - Gave food away to someone else; employees cursing and arguing with customers; Manager has no control of staff, situations, or anything. Store is a JOKE! I've been there (3) tim... See more

Company details

  1. Restaurant
  2. Fast Food Restaurant
  3. Take Away Service

Contact info

2.9

Average

TrustScore 3 out of 5

713 reviews

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Rated 1 out of 5 stars

My daughter ask me to take her there

My daughter ask me to take her there , what I'm extremely regretting. Worse food I eat in the UK since 20 years , warm up food from bags what I can buy at Tesco ,for 2 pound Bonles wings was like chicken pops or peas size , price sky rocket ! For that money at any other place u will get much better deal and quality . Seriously avoid .

November 23, 2025
Unprompted review
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Rated 1 out of 5 stars

First and last visit 🤞

Disgusting boneless set of 2 differently flavoured chicken bites , frozen little bits sprinkled with some different spices.

Different spice flavours sprinkled - all I could taste was pure salt, that’s about it ! 🤮

Cheese fries - yuk.

Overall experience, ain’t worth the money. Better places out there. What a waste.

November 15, 2025
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Rated 5 out of 5 stars

Jack T

Jack T made my experience in Plymouth 100/10 he was funny, he was enthusiastic and full of joy.
Give him his £100 please!
From Slaptons biggest Slappers

November 13, 2025
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Rated 1 out of 5 stars

The Livingston West Lothian franchise…

The Livingston West Lothian franchise at the center , has got the worst possible outcome ever the food was not even cooked correctly and I felt physically ill after eating there food not just that the staff they had assigned to work there were completely rude and unprofessional giving attitude and not being appropriate not one bit , I will never eat at this establishment ever again and I hope there reproductions for there workers

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very enjoyable lemon pepper sweet…

Very enjoyable lemon pepper sweet potato fries at the Manchester, Piccadilly venue . Great service at the counter (my receipt says Suzanne Alnam). In such a busy location, the friendliness at the counter made a big difference.

November 4, 2025
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Rated 2 out of 5 stars

Raw food, no refund

Ordered food, fast service, the last boneless chicken chunk my Daughter had was raw (pink inside)
Quietly complained as it was getting busy in store.
Was told I would receive a refund in to my account for the majority of the bill cost…….guess what, NOTHING!!!
I have rung the store multiple times only to be disconnected.
Absolutely awful service from senior staff, NOT HAPPY!!

October 28, 2025
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Rated 1 out of 5 stars

Wingstop now sucks!

The fries were a favorite now they are nasty frozen Wendy's fry. The wings barely have any seasoning. 3rd time in a row. I will never eat at wingstop again. Highly disappointed.

October 27, 2025
Unprompted review

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