Overall, the shopping experience was great and the bag arrived faster than expected. However, UPS didn't provide a pickup barcode. This caused an issue at the pickup point, where the owner refused to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a birthday gift for my girlfriend from this store, specifically a Michael Kors handbag. After comparing prices at several retailers, I found the best deal here the bag was discounted fr... See more
Company replied
Only one Ugg was delivered. I had been really looking forward to this package and was disappointed that it arrived incomplete. We paid for UPS door-to-door delivery, but a false delivery attempt was r... See more
Company replied
Fast shipping and the item arrived in perfect condition, will order from this store again!
Company replied
Company details
- Clothing Store
- Children's Clothing Store
- Men's Clothing Store
- Shoe Store
- Streetwear Store
- Women's Clothing Store
About Winkelstraat.nl
Written by the company
Het gaat niet per se om de nieuwste fashion items, het gaat om de manier waarop jij fashion ziet. Als een plek om plezier te hebben en speels te zijn, als een middel om je creativiteit te uiten. Want het zijn niet de items die niemand heeft, het zijn de items die je niet missen mag. Dat is onze gezamenlijke sweet spot. Precies daar willen we jou ondersteunen. Zodat jij met volle confidence de straat opgaat. Het is tijd om jezelf en jouw stijl te ownen. Let’s go.
Hoe? We creëerden hét online platform waar jij de mooiste fashion uit het premium en luxe segment vindt. In samenwerking met fysieke stores en locale merken bieden we de laatste collecties aan op een eenvoudige, snelle manier. Zo heb jij de meest unieke, fenomenale items binnen handbereik en blijft jouw fashion game altijd up-to-date.
SHOP NU VEELGESTELDE VRAGEN CONTACTContact info
Buizerdlaan 2, 3435 SB, Nieuwegein, Netherlands
- service@winkelstraat.nl
- winkelstraat.nl
4.5
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The kurta set was premium quality with…
The kurta set was premium quality with a perfect. Delivery was slightly delayed, but the product was worth the wait.
April 20, 2026
Unprompted review
Reply from Winkelstraat.nl
Hi Noah, Thank you for your review. Great to hear that! Enjoy your order. ♥ Winkelstraat.nl
The lining in the coat is so luxurious
The lining in the coat is so luxurious. The look is very expensive,
April 15, 2026
Unprompted review
Reply from Winkelstraat.nl
Hi Milan,
Thank you for your review. Great to hear that you’re so happy! Enjoy your order and we hope to see you again soon 😉
♥ Winkelstraat.nl
Everything matched the description
Everything matched the description, so there were no surprises.
April 12, 2026
Unprompted review
Reply from Winkelstraat.nl
Hi Sanne, great to hear! ♥ Winkelstraat.nl
Reply from Winkelstraat.nl
Hi Margaritha, you're welcome:). ♥ Winkelstraat.nl
Reply from Winkelstraat.nl
Hi Rima, super! Veel plezier met je bestelling. ♥ Winkelstraat.nl
I haven't received my parcel
March 25, 2026
Reply from Winkelstraat.nl
Hi Damian, wat vervelend. Wil je ons even een bericht sturen, dan kunnen we de afleverdetails met je delen. ♥ Winkelstraat.nl
Reply from Winkelstraat.nl
Hi ,
Thank you for your review.
We hope to see you back soon!
♥ Winkelstraat.nl
Absolutely top service !!
I placed my order on Sunday evening. On Monday morning, I received a call from customer service to let me know that the shoes I had chosen run small and that it would be better to take a size up. I really appreciated that advice. By Tuesday morning, my package had already arrived with a personalized note. Absolutely top service!
March 10, 2026
Reply from Winkelstraat.nl
Hi Patricia,
Thank you for your review.
We hope to see you back soon!
♥ Winkelstraat.nl
Puma Puma RS-X Efekt Premium Sneaker Dames Paars
I really like the Puma RS-X but it's hard to find the thing I want. After some searching, I found what I wanted in this store WINKELSTRAAT.NL, this store has a great selection and It just so happened that the product I was looking for was 50% off, who doesn't like discounts? Only took 2days and you get what you ordered, next time when I want to find shoes I will check this website frist! 💃🏻
February 28, 2026
Reply from Winkelstraat.nl
Hi Nurmocilas,
Thank you so much for your 5-star review!
We’re so happy to hear you found exactly what you were looking for and even got your Puma RS-X at 50% off. We will see you again soon! :)
♥ Winkelstraat.nl
I had a good and easy purchase…
I had a good and easy purchase experience, but when I returned my purchase (too large size), the return label was rejected. Some error happened. So I am trying to return again...
February 19, 2026
Reply from Winkelstraat.nl
Hi Anastasiia,
That sounds very frustrating. Please send us a message so we can assist you with the return label!
♥ Winkelstraat.nl
31 January I ordered a product
31 January I ordered a product. Almost 500 euros.After 15 days i am still waiting. Costumer service answer me all the time same messages. They were not robot but answers were like a robot. I really don’t like website, absolutely I won’t shopping with this company.
I hope i will get my money back with delivery fee.
January 31, 2026
Unprompted review
Reply from Winkelstraat.nl
Hi Kübra, we are very sorry to hear that this has been your experience. We completely understand how frustrating it must have been to wait for your order, especially given the value of your purchase.
Please be assured that our customer service team genuinely tried to assist you as best as possible by contacting the boutique where your item was ordered. As we work with external partners, receiving updates can sometimes take a bit longer. However, we always closely monitor the order and make sure to keep our customers informed as soon as we receive any response, which we have also done in your case.
I can see that the matter has now been resolved for you, and we truly hope the solution has met your expectations, we hope we may have the opportunity to offer you a better experience in the future! ♥ Winkelstraat.nl
Reply from Winkelstraat.nl
Hi Alain, good to hear! Have fun with your new item(s)! ♥ Winkelstraat.nl
Reply from Winkelstraat.nl
Hi Roberta,
Thank you for your review.
We hope to see you back soon!
♥ Winkelstraat.nl
Perfect 👌🏼👌🏼👌🏼👌🏼
January 10, 2026
Reply from Winkelstraat.nl
Hi, wat een leuke review :) ♥ Winkelstraat.nl
Perfect item nice product
January 8, 2026
Reply from Winkelstraat.nl
Hi, thank you for your lovely review! Have fun with it :) ♥ Winkelstraat.nl
Fastest shipping time ever
Shipping in only 2 days, arrived super fast and well packed. Would recommend this site every day
January 6, 2026
Reply from Winkelstraat.nl
Hi Victor,
Thank you for your review.
We hope to see you back soon!
♥ Winkelstraat.nl
Reply from Winkelstraat.nl
Hi, bedankt voor je fijne review! ❤ Winkelstraat.nl
Reply from Winkelstraat.nl
Hi Marjorie, Thank you for the positive review. ❤ Winkelstraat.nl
Reply from Winkelstraat.nl
Hi Tina, ah daar doen we het voor! ❤ Winkelstraat.nl
Fast delivery and good service
December 17, 2025
Reply from Winkelstraat.nl
Great to hear! ❤ Winkelstraat.nl
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.