Wink Frozen Desserts Reviews 

432
TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

Lots of trouble entering my account. Time between placing an order and just having it mailed is very long. I have received pints that were melted. Refrozen the ice cream has no texture. Online prici... See more

Rated 5 out of 5 stars

SUCH a great product! Fantastic, varied flavors with a healthy bent. Plant based product with approximately 8g protein and 16g fiber per 100 calorie pint. My family can legitimately enjoy dessert P... See more

Rated 5 out of 5 stars

Wink is honestly fantastic! I’m allergic to gluten, processed cane sugars and dairy so before I found this I hadn’t had a treat in six years! It’s so good, and actually tastes like ice cream—not overl... See more

Company replied

Rated 3 out of 5 stars

I purchased the 12 pints so I could try each flavor. I have to say that I’m not impressed. I love that an entire pint is only about 4 net carbs, but the flavor is definitely not as I hoped. Sad... See more

Company replied

Company details

  1. Candy Store
  2. Food Products Supplier

Information provided by various external sources

100 Calories Per Pint. Vegan, Sugar Free, Low Carb and Keto. Wink Frozen Desserts ice cream alternatives are plant-based and fit into a clean eating lifestyle.


Contact info

3.8

Great

TrustScore 4 out of 5

432 reviews

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3.8

All reviews

(432)

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Rated 4 out of 5 stars

Could use better flavor

Could use better flavor, even if it meant adding 50 or so calories to the total. Use Arctic Zero as your guide.

October 21, 2019
Unprompted review
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Rated 1 out of 5 stars

Waste of money!!

Am very disappointed. They all taste the same and it’s awful. Should of known not to spend that much money in that stuff.

October 20, 2019
Unprompted review
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Reply from Wink Frozen Desserts

Hi Lesli,

I'm so sorry you didn't enjoy our products.

We know we're not for everyone, but do appreciate you giving us a shot.

What is your order number? We'd be happy to make this right for you.

Rated 1 out of 5 stars

I ordered a 12 pack

I ordered a 12 pack. It's inedible. I had to throw them all out. I don't eat dairy, sugar or grain so it sounded perfect. I don't know what im tasting, the stevia or something else but it just tastes like frozen chemical to me. It was brutal. So sad. I was really excited.

October 17, 2019
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Reply from Wink Frozen Desserts

Hi Nicole,
I'm so sorry this was your experience with our products.
We know we're not for everyone, but do appreciate you giving us a try.
That being said, we stand behind our products.
What is your order number? I'd love to make this right for you as per our satisfaction guarantee.


Thank you for providing this.

Again, we totally understand that a sugarless, dairy-free ice cream alternative is not going to be to everyone's taste, and honestly do appreciate you giving us a try. That being said, we stand behind our products and our service.

I've refunded your order as per our satisfaction guarantee policy.
You can find more on that by following the link below.

https://winkfrozendesserts.com/pages/returns-and-refunds

The reviews on Trustpilot are all from authentic buying experiences and are verified through order matching, just as your order was.

If after this communication with you, you still believe that our services are deserving of a 1-star review, then we understand, and again, are truly sorry we weren't able to meet your expectations as a company and product.

If you feel we were able to resolve your issue, or are deserving of a different rating, we do invite you to modify your entry - these ratings are impactful to future customers, many of whom may enjoy our products.

Our goal is to provide an experience where people can try new items, while trusting that the company providing them will stand behind them.

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Rated 5 out of 5 stars

WINK has some of the finest ice cream…

WINK has some of the finest ice cream ever! And truly no guilt. Pair it with some sugar free syrup and you are ready for a true dessert. Shipping is superior, always arrives in ice. Customer service is great as well. You can't go wrong purchasing from this company!

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

About Wink

Huge selection of flavors, taste great, healthy short list of ingredients, and wonderful customer service.

October 15, 2019
Unprompted review
Rated 1 out of 5 stars

If you like super bland, this is your "ice cream"..

I'm giving this 1 star because my personal experience was that this "ice cream" was a huge disappointment. After reading so many positive reviews, I had hopes that--though I figured it would lack a little in taste due to being "everything-free ice cream"--it would still have a pleasant, flavored taste. But, after spending almost $50 to try 3 different kinds (since the minimum order must be 4 pints), it was a huge disappointment. Wink tastes NOTHING like ice cream; at its best, it has the texture of ice cream and that's it. I tried the Dark Chocolate, S'more, and Strawberry Cheesecake--3 flavors I really enjoy. Dark Chocolate barely had a taste of an off-putting dark chocolate flavor, S'more tasted like a strange coffee flavor, and Strawberry Cheese was the worse of all three, tasting like I'd just eaten flavored chap stick. They all were gross, and they all had this weird, I-just-ate-Lip-Smackers (or something similar) taste. Probably because it's everything-free "ice cream". So if you're into these types of bland, almost tasteless foods, then yeah, this is probably the "ice cream" for you. But if you're expecting something that even remotely tastes like ice cream, KEEP YOUR MONEY!

October 15, 2019
Wink Frozen Desserts logo

Reply from Wink Frozen Desserts

Hi Trisha,
I'm so sorry this was your experience with our products.
We know we're not for everyone, but do appreciate you giving us a try.
That being said, we stand behind our products.
What is your order number? I'd love to make this right for you as per our satisfaction guarantee.

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Rated 4 out of 5 stars

Pretty Good

It’s very hard, I would imagine, to make a vegan ice cream that’s gluten-free and low sugar. It does taste a little icy but the longer you let it stand the less icy it tastes. I’ve ordered it a few times, but the last time they were about 50% defrosted. But all in all it’s pretty good.

October 15, 2019
Unprompted review
Rated 5 out of 5 stars

I really like Wink Frozen Dessert…

I really like Wink Frozen Dessert because it gives me the satisfaction of dessert without the high sugar content of regular ice cream products, thereby not raising my insulin and glucose levels.

October 15, 2019
Unprompted review
Rated 4 out of 5 stars

Wonderfully very low calorie

I love Wink frozen desserts because they fit in great with my keto diet. Low calorie, low carb, no chemicals.

I'm giving a 4 instead of 5 stars because I would like a little more flavor, and sweetness. I put stevia chocolate syrup on them to pep them up.

October 15, 2019
Unprompted review
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Rated 5 out of 5 stars

Delicious!

Wow! I never thought there was an ice cream out there, with such low Carbs and taste so good! Perfect for me, being on the Keto diet!
I ordered a variety of flavors, tried them all, and wanted more! Left a different taste in my mouth that didn't take long to get used to.
Most amazing customer service (Linda).
I will definitely be buying from them again.

October 14, 2019
Unprompted review
Rated 3 out of 5 stars

I have ordered another twelve-pack assortment of ice cream

I have ordered, and received, two shipments of your product, and have enjoyed them.

However, after having done business with you for several months, I have been willing to tolerate the slow deliveries for a chance to enjoy your ice cream products, until....

You seem to have adopted a policy of "no PO Box numbers" in spite of my having done business with you repeatedly. If it is that much trouble for you, perhaps I should just cancel my current order of a 12-pack assortment.

October 14, 2019
Unprompted review

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