I was informed when the vilafonte wine hadent been delivered the warehouse, no problem with that, will be shopping with them again.
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I'm a semi regular customer with Winoship now and I always find their service impeccable. They gave an amazing range of South African wines at competitive prices which allows me to scratch my curre... See more
A nice friendly supplier of some really interesting (and not so easy to find) wines at a range of price levels. Decent prices and promotion offers. Very fast and efficient delivery in UK. Will definit... See more
Company replied
Really impressed with Winoshop. They have an excellent selection of South African wines (and some good value Champagne) at competitive prices. The delivery is timely and hassle free. I will be returni... See more
Company details
Written by the company
Greatest South African wine selection available the UK all in one place, curated by Deano da Vino and crafty, knowledgable Directors of Wines for over 15 years. We have wines for all types for all budgets - Wines for... the Collector, the Connoisseur and the Quaffer.
Contact info
13 Hambledon Place, SE21 7EY, London, United Kingdom
- 07983440060
- dean.totham@winoship.com
- winoship.com
4.8
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Range of wines ,good customer service.
February 3, 2023
Reply from Winoship Wines UK
Very kind of you, Paula, and look forward to seeing you back again!
Reply from Winoship Wines UK
Great to hear Kenneth, see you online next time, keep well, from the Winoship team
Great customer service
December 19, 2022
Reply from Winoship Wines UK
Thanks for the kind words Mrs Brown, enjoy your delicious wines and hopefully see you back again sometime. ATB
Shocking customer service
This is my first ever review. On 26 October, I ordered 6 bottles of Ataraxia Serenity 2019 which was in stock. Two days later, the funds having been deducted from my account, I received an email explaining that, actually, the wine wasn't in stock but Ataraxia Serenity 2020 was due in the following week (check out Dean's response to earlier review in March about being more transparent about stock issues!). I agreed to wait. After the due date came and went, with no further contact, I sent a chasing email. No response, so I phoned Dean. He persuaded me not to cancel my order. BIG MISTAKE. Eventually, on 10 November, I cancelled my order and, on 11 November, Dean confirmed he had refunded my money. At this point things had deteriorated with Dean accusing me of being impatient and unhappy! Since then, I have had cause to chase the refund which, as of todays date (3 December) has still not been received. Incidentally, I managed to source the Ataraxia Serenity 2019 elsewhere - I emailed the company and, within 10 minutes, they had confirmed stock availability and my order was placed. Six bottles were delivered, from Scotland to London, the next day, free of charge. THAT'S WHAT I CONSIDER GOOD SERVICE!!
November 26, 2022
Unprompted review
Good service would recommend
December 1, 2022
Reply from Winoship Wines UK
Thank you kindly Lindsay, and look forward to assisting you again in the near future! ATB, Winoship
Great selection of wine
Great selection of wine
easy website to navigate
Fantastic delivery service
November 28, 2022
Reply from Winoship Wines UK
Thank you kindly Mark, it was a pleasure serving you, and look forward to assisting you again in the near future! ATB, Winoship
Reply from Winoship Wines UK
Thank you kindly Jerry, and look forward to assisting you again in the near future! ATB, Winoship
Wines delivered not as advertised & ordered. Poor response to complaint.
I never leave bad reviews but feel I need to this time. I ordered a mixed case of SA wines. I ordered several bottles of Warwick First Lady Pinotage 2020. I had phoned prior to placing the order and confirmed it would be the 2020 vintage which had received very good reviews. The 2019 arrived. I phoned about it about a week ago and was told they'd look into it and get back to me, but they haven't. Very disappointing!
October 18, 2022
Great price
Great price, easy to order and delivered promptly. What's not to like? Thank you.
October 19, 2022
Reply from Winoship Wines UK
Thank you kindly Mrs Pearson, and look forward to assisting you again in the near future! ATB, Winoship
Great service and Dean is a top man…
Great service and Dean is a top man with a great focus on the customer. Also very competitive pricing!
October 11, 2022
Reply from Winoship Wines UK
Very kind of you, and look forward to seeing you back again!
Great price and quick delivery.
October 5, 2022
Reply from Winoship Wines UK
Cheers, Tom. Very kind of you, and look forward to seeing you back again!
Easy and efficient
A great selection of wines and easy to order from the website with secure payment. Well packaged and quick with their delivery.
September 2, 2022
Reply from Winoship Wines UK
Much appreciated Nadia. Very kind of you, and look forward to seeing you back again!
Great personalised customer service
September 8, 2022
Reply from Winoship Wines UK
Very kind of you, Colin, and look forward to seeing you back again!
Reasonably priced wines & quick delivery
Reasonably priced wines, wick delivery, continuous communications by Dean, the owner. Will definitely use again.
August 27, 2022
Reply from Winoship Wines UK
Very kind of you, and look forward to seeing you back again!
First class service and products
Excellent choice of wines and a very knowledgeable owner - perfect ingredients
July 28, 2022
Reply from Winoship Wines UK
Very kind words, thank you, and very happy to assist!
Great communication and thoroughly…
Great communication and thoroughly recommend these guys. Reasonable pricing for quality wines also
July 27, 2022
Reply from Winoship Wines UK
Cheers, we do strive to provide the best wines and service to every customer!
Reply from Winoship Wines UK
Our pleasure!
Reply from Winoship Wines UK
I am glad we could be of service, and assist with your special request.
My new favourite wine supplier
Excellent, prompt service and the wine was well packaged. Will definitely use them again.
July 19, 2022
Reply from Winoship Wines UK
Thanks, Nick. Glad you're very satisfied with the wines and our service, and look forward to your custom in the near future! ATB, Winoship Wines Team
Reply from Winoship Wines UK
Blush blush, thank you!
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