Wireless Terminal Solutions Reviews 

50
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Hired a Starlink for a village Fete. The team have been excellent in supporting me and explaining how to set-up. The Starlink worked like a charm and enabled us to take payments via card machines in... See more

Rated 4 out of 5 stars

I have good experience with WTS, which I rent for a 3-day event. The contact was perfect; the sales manager (Matt) explained everything and was very helpful before, during, and after the event. Ther... See more

Rated 5 out of 5 stars

Hired a couple of terminals so we could take payments at the British Shooting Show at the NEC. Charged the terminals at night, and they lasted all day. Payments were processed quickly via mobile netwo... See more

Rated 5 out of 5 stars

We have always hired our credit card machines from WTS.. always had fantastic service and quick delivery. Both the sales team (Matt) and technical services are extremely effecient and quick to resolve... See more

Company details

  1. Eftpos Equipment Supplier

Information provided by various external sources

Wireless Terminal Solutions are a market leader in the supplier of wireless credit card terminals, specialising in providing wireless payment solutions for a wide range of businesses large and small. WTS Solutions include the ever popular mobile GPRS/GSM terminal, WIFI terminals, portable Bluetooth terminals, integrated EPOS units, fixed line countertop card machines, and contactless payment machines.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.4

All reviews

(50)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Better than other solutions

We needed a short term rental and unlike other solutions cough xepay , Dojo etc. WTS has a pre pay solution with no loop holes and Matt G who helped every step of the way. we recieved the A920 Pro terminals and they just worked out the box 0 faff. i know how trust pilot can be I've been stung by the previously mentioned companies but WTS is legit

July 1, 2023
Unprompted review
Rated 5 out of 5 stars

Matt Griffiths was excellent

Matt Griffiths was excellent. Great advice and great service and support throughout the whole process.
The terminal supplied was as described and worked without any problems.
Will be using Matt again 100%
Would highly recommend

September 16, 2022
Unprompted review
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Rated 5 out of 5 stars

MAKING LIFE EASY

We used their service for the Hampton Court flower show and it was worth it. It is stressful enough during these shows without your equipment failing you. We will be using them again.

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

Marvelous!

Took away all of my anxieties about tech fantastic help very patient and the after service amazing....Equipment sent on time and 100% reliable wish I had found them years ago! Thoroughly recommend !

April 5, 2022
Unprompted review
Rated 5 out of 5 stars

Love wireless Terminal

Love wireless Terminal

I have never had a problem, Matt and Nicola have always been so helpful and will keep me updated. I will keep using them in the future!

March 17, 2022
Unprompted review
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Rated 5 out of 5 stars

WTS are a great company to partner with.....

We have always hired our credit card machines from WTS.. always had fantastic service and quick delivery. Both the sales team (Matt) and technical services are extremely effecient and quick to resolve any issues, they spend a smuch time as needed fixing any queries. This year we hired several, new style machines and they have worked faultlessly. Very fast taking the payments. WTS are a great company to work with.

December 13, 2021
Unprompted review
Rated 1 out of 5 stars

Don't Bother

Hired 3 Terminals for a Festival. Paid £439.20 for them. Not one machine worked. Spent too much time speaking to Technical Services. It seems the machines would only work for a £1 test and anything above, came through as VOID. Kept all the print outs of the VOIDS and REPORTS which fluctuated from FAIL COMMS ERROR - FAIL CANCELLED. Even sent in a picture of how many attempts (report prints on the dashboard) whilst on the phone with Technical Services. How can you pay for something that does not work?? Asked for a REFUND of what we had paid for the hire, not for the loss of sales we incurred which ran into more than hundreds and guess what..................Apologies but NO REFUND! WTS, you need to move into the twentieth century and update your machines! Money for Nothing!

September 15, 2021
Unprompted review
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Rated 5 out of 5 stars

Great customer service

They have always stepped in and get things to me in time. Even when an order went a little wrong they pulled out all the stops to get us trading again. This time they have saves us after a flood which sent all our systems down. Thank you Matt and the team

August 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

I have been working with WTS for several years now and they have always delivered exceptional service. Our account manager Matt has always been incredibly helpful and available to answer any questions I have had. Both office and tech support are available around the clock and terminal dispatch and collection have always been on time.

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

You will not find a better supplier!

I have hired machines and worked with Wireless Terminal Solutions for over 5 years and their after sales service is exceptional. There is always a person to speak to - not an answering service, and when I am working at an event and my cash machine is not working, I need immediate help. They give it and sort it out - they are always friendly and do not seem bothered about my operator stupidity, but just clearly explain how to resolve it. They have sent items out for the next day delivery at an event, and I would not go anywhere else - it is rare that you can find such a hugely helpful supplier - don't bother looking elsewhere!

July 16, 2020
Unprompted review

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