Wirral Gas Reviews 

818
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, friendliness, and helpfulness of the staff and engineers. People frequently mention the high quality of work, whether for installations, repairs, or annual servicing, often noting that areas were left clean and tidy. The customer service is also highly regarded, with many appreciating clear communication and thorough explanations. Reviewers frequently highlight the company's punctuality, noting that engineers arrive on time and provide timely service. Consumers also find the pricing fair and competitive, often mentioning that bills match initial quotes without surprises. Many people express strong recommendations, planning to use the company again due to their consistently positive experiences.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently describing them as polite, friendly, and... See more

Customer service

Consumers find customer service to be positive, highlighting great support from quote to installation and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers expressing satisfaction with the... See more

Price

Clients share positive opinions on price, consistently finding them competitive and reasonable. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was easy. Their gas safe engineer arrived on time and carried out an annual service on our boiler. He was polite and professional, leaving no mess. The bill was exactly as quoted with no surp... See more

Rated 5 out of 5 stars

Arranged for the engineer to come out and look at a fault we had with the cold water kitchen tap and toilet. The engineer came within the time slot given and rang to let me know he was on his way.... See more

Rated 5 out of 5 stars

Wirral Gas engineer gave a call prior to attending. He worked efficiently servicing an old boiler and left the area clean and tidy upon completion of the work. He was professional and friendly throug... See more

Rated 5 out of 5 stars

My bathroom needed a refresh. Wirral Gas didn’t try to persuade me it needed a complete overhaul. The tradesmen were efficient, polite and the office staff are helpful and pleasant to deal with. Ther... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

Your local heating & plumbing specialists based in Wirral. Wirral Gas has over 30 years' experience in heating service, installation and repair. We provide you with the friendly and efficient customer service you deserve. This includes our pledge of personal accountability and the confidence that the price tag will be competitive and supported by the best local tradesmen. We cover a wide range of domestic installations and repair and all our engineers are Gas Safe registered. We understand your time is valuable so we offer appointment times to suit you. We are based in Wallasey and cover all areas of the Wirral.


Contact info

5.0

Excellent

TrustScore 5 out of 5

818 reviews

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5.0

All reviews

(818)

147 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding company …

Really impressive service and advice prior to change of radiators and feeds. A truly professional company and strongly recommend for any heating and plumbing requirements.

May 19, 2025
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Rated 5 out of 5 stars

Five inspections and two repairs. Doing great

I got a recommendation from a friend and thought that asking for a Gas Safety Certificate was a low risk way to find if Wirral Gas is reliable. They have now done seven jobs for me, if a failed gas safety and then a repair and retest are two separate jobs. At every stage they have communicated with the tenants effectively, not been late or no-showed, have explained problems, and we have discussed a range of solutions before deciding on the most appropriate.

I am very happy with their service, and please to recommend them further.

Kris @ Krex Ltd

April 28, 2025
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Rated 5 out of 5 stars

Great Service

Great service just completed fitting a new insert for my nans fire. She’s turning g 90 next week everyone was so lovely with her from the first guy coming out the fitter and the lady on the phone who organised it all great service would highly recommend.
Thank you

April 25, 2025
Rated 5 out of 5 stars

Utterly professional work

Efficient punctual professional attention to detail plumbing pipework renewed and completed to a high standard. All work done in a day 3 plumbers on task who were trustworthy/friendly gave me total peace of mind. Cleared away and left clean and tidy. Would highly recommend.

April 24, 2025
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Rated 5 out of 5 stars

Urgent Boiler Replacement

I needed an old back boiler replacing at my 91 year old mum’s bungalow. Wirral Gas provided two estimates for the job, suggesting that the loft would be the best location for the new boiler, which would save having to remodel the kitchen. I accepted one of the quotes and Wirral Gas started the job the very next morning, completing the installation in 2 days. The work was done exactly as promised, and they even put the (now defunct) gas fire back in the hearth to cover the hole left by the boiler removal until we decide what we want to put in its place.
This was a great job done in very quick time: well done.

April 24, 2025
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Rated 5 out of 5 stars

Very happy customer

Had wirral gas fit a new heating system and remove the old system. The whole team were a pleasure to work with, they turned up and got to work, they were quick, tidy and the quality of work was outstanding. Very happy customer.

March 26, 2025

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