Wise Choice Cars Reviews 18

TrustScore 3 out of 5

2.9

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Company details

  1. Taxi Service
  2. Bus and Coach Company

Written by the company

Premium private hire taxi and chauffeur service


Contact info

2.9

Average

TrustScore 3 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

AVOID!!! AVOID!!! AVOID!!!

Mark Free is a vile individual who drives around the streets of Henley filming from his taxi families and children then posting videos on the internet without anyone’s consent. He is then backed up by his equally vile wife Hayley Free. These two are extremely unprofessional and should not even be given a taxi license. AVOID this company at all costs. This stems from a video posted online where people attended a cake sale in aid of Cancer Research run by children on the side of the road (during COVID). Mark Free had an issue with it and drove past shouting out of his window. Interestingly the police car that drove past 30 seconds after him smiling didn’t have an issue with the people attending the event on the path or their social distancing. No doubt they will make some stupid comment after this post as that’s what they do. They will not remove the video of children, they think they are above the law and need to seriously check their morals. Clearly two very unhappy people with life to do such a thing especially as it concerns the welfare of children. I attempted to deal with this privately and via a phone call and email to get the video removed but was ignored.

Interesting you’ve admitted filming children and posting it on the internet, clearly a very disturbed person. The child that came off the curb was not mine so you are factually wrong. Your opinion means nothing as the real police didn’t have an issue with the cancer research cake sale run by children. Your response only proves what a sad individual you are filming people and posting it on the internet. Just gives anyone reading this more reason to avoid you and your company. You keep telling yourself you’re a 5 Star experience...... everyone will believe you.

March 14, 2021
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Reply from Wise Choice Cars

Ben it's called a dashcam which is constantly filming for safety purposes and you obviously have an issue after being BUSTED on video for serious breaches of Covid restrictions and filmed in a group o f people when a total lockdown was in force and failing to be a responsible parent when your child ran in front of my car, stop lying and hold your hands up like a responsible adult instead of throwing your teddies out of your pram, genuine customers of Wise Choice Cars appreciate our 5 star service (see below)

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Rated 5 out of 5 stars

Very reliable

Very reliable. Would happily recommend to anyone.

March 2, 2020
Unprompted review
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Reply from Wise Choice Cars

Thank you Mr Bird, it's always a pleasure to be of assistance

Rated 5 out of 5 stars

Mark and Hayley are a joy to deal with…

Mark and Hayley are a joy to deal with - efficient, friendly, and professional but with a personal touch.

February 18, 2019
Unprompted review
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Reply from Wise Choice Cars

Thank you for your kind words, we always enjoy working for yourself and Lucie and look forward to the next time, kind regards Mark & Hayley

Rated 5 out of 5 stars

Fantastic and very reliable service…

Fantastic and very reliable service from both Mark and Hayley. I have used Wise Choice Cars many times and they are far better than the other local cab companies. I can't recommend them enough.

February 16, 2019
Unprompted review
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Reply from Wise Choice Cars

Thank you Mr Petersson it's always a pleasure to drive our valued customers such as yourself and we look forward to assisting you in the future ......kind regards Mark & Hayley

Rated 5 out of 5 stars

Best local service

Mark and Heley are two wonderful drivers an they are sympathically at the first glance. They help with the organization of all activities and every tip of them is a recommendation. Their service is reliable, punctual and well organized. We will use their service again on the next trip.

January 27, 2019
Unprompted review
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Reply from Wise Choice Cars

Good evening Astrid, it was nice to meet you and your daughter and be of assistance to you both while visiting the UK. We look forward to offering the same 5 star service to you on your next visit, kind regards Mark & Hayley

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Rated 5 out of 5 stars

Professional, kind and friendly

Mark was helpful, pleasant and friendly on the phone and confirmed the booking by email. the immaculate car and professional driver were waiting at the airport and the journey home was smooth and comfortable. help was given with luggage on arrival. I will be sure to use this lovely company again.

December 19, 2018
Unprompted review
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Reply from Wise Choice Cars

Hello Sara thank you for your kind words, we strive to provide a service second to none for all of our clients and we are very pleased that you are happy with the service we provided for you... Happy Christmas from Mark & Hayley

Rated 5 out of 5 stars

Flexible, comfortable and efficient

First a trip to London followed by a trip to Oxford. In each case Mark had a 3 - 4 hour wait. He found parking and was only a couple of minutes away when wanted for the return journey

Mark was very flexible, his time keeping excellent and the journeys extremely comfortable.

He will be my first port of call next time.

August 22, 2018
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service. 100% will use again. Immaculate timing, car and service. Couldn't ask for better.

August 22, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic!

We recently used Wise Choice for a trip from Henley to North Oxfordshire. Mark was incredibly accommodating, polite and a safe driver ensuring we all felt comfortable and confident.

I would absolutely recommend them and will be booking again for next year!

July 26, 2018
Unprompted review
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Reply from Wise Choice Cars

Hello Corin, thank you for your kind words, it was a pleasure driving you all home after your visit to Henley and we look forward to seeing you next year, kind regards Wise Choice Cars

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Rated 5 out of 5 stars

We use Wise Choice cars on a regular …

We use Wise Choice cars on a regular basis to take my elderly uncle into Henley. They are fabulous! A car always arrives on time, they are extremely patient and helpful, and nothing is too much trouble. I can thoroughly recommend them.

December 28, 2017
Unprompted review
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Reply from Wise Choice Cars

John is a pleasure to work with and as you know we will go that bit further to make sure he gets to his destination safely, thank you for your kind words...

Rated 5 out of 5 stars

Excellent service both to and from …

Excellent service both to and from Heathrow.
Mark showed up right on time to take us to the airport and got us there in plenty of time despite heavy traffic.
On our early morning return he was waiting just where he said he'd be in arrivals, and updated us by text as soon as the plane landed.
He was parked just outside the door and we were on our way within minutes.

November 14, 2017
Unprompted review
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Reply from Wise Choice Cars

Thank you Mr Manly it was a pleasure to provide you with a service you deserve, and as a customer of Wise Choice Cars premium taxi service in Henley On Thames this will always be the case, kind regards Mark & Hayley Free

Rated 5 out of 5 stars

Confidence

I was flying to Dubai early morning, needed a taxi to the airport and needed to be confident that whoever I booked was going to turn up on time. Hayley did exactly that and was there waiting for me on my return.

There are cheaper taxis but I am not prepared to take the risk of a "no show".

Recommended

November 9, 2017
Unprompted review
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Reply from Wise Choice Cars

Thank you very much for your kind review and look forward to seeing you again soon

Rated 5 out of 5 stars

First class

This is really a first class company. They will always be my first choice when I am visiting the U.K.

November 9, 2017
Unprompted review
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Reply from Wise Choice Cars

Thank you Mr Nesbitt, a first class 5 star customer too...

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Rated 5 out of 5 stars

Prompt Professional and Helpful five stars!

I would highly recommend Wise Choice Cars. Mark came to pick up an elderly client from my salon. Nothing was to much trouble and he promptly arrived and looked after her. She rang me to thank me for finding such a professional and helpful company. We both plan to use Wise Choice Cars in the future. Brilliant job. Thank you

September 1, 2017
Unprompted review
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Reply from Wise Choice Cars

Thank you Nicole, glad we can help a fellow Henley business and do so to the standards expected.
We pride ourselves in offering a smart, prompt and reliable service.

Rated 5 out of 5 stars

Excellent service from Wise Choice Cars

We booked Wise Choice Cars for transport to a wedding. Mark was very helpful and understanding when we had to change the booking. He arrived promptly, the car was immaculately clean and we had an excellent journey both to and from our wedding. I would highly recommend them.

August 20, 2017
Unprompted review
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Reply from Wise Choice Cars

Thank you for your review Mrs Knight, we always take care of our clients and enjoyed being part of the special day and ensuring our part in it goes to plan and hopefully reduces the stress for all involved, kind regards Mark & Hayley Free #Henley #Taxi #wisechoicecars

Rated 5 out of 5 stars

Second to none!

The service offered by Wise Choice Cars is second to none. Always punctual, always courteous and excellent in making sure you are kept up to date - if circumstances change for any reason.

A Great Service!

July 26, 2017
Unprompted review
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Reply from Wise Choice Cars

Thank you for your fabulous review, it's always a pleasure to work with you kind regards Mark & Hayley

Rated 5 out of 5 stars

Mark and Hayley are the best

Mark and Hayley are the best! Always excellent and personal service. Punctual, efficient and also very caring towards my disabled elderly mother who uses Wise Choice a lot.

July 25, 2017
Unprompted review
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Reply from Wise Choice Cars

Thank you for your kind words, it's always a pleasure to work for you and Olive kind regards Mark & Hayley

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Rated 5 out of 5 stars

Professional

Professional, realiable , on time with very courteous service

July 25, 2017
Unprompted review
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Reply from Wise Choice Cars

Thank you Mr Slattery you are a five star customer kind regards Mark & Hayley Free

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