My experience is always amazing here. This is the only place I get my phones fixed, only place I purchase my teenagers phones.. I absolutely love Sabrina ❤️. She’s prompt, beyond sweet and profession... See more
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See what reviewers are saying
Sabrina was magnificent so patient the best customer service ever so professional I can’t say more about my experience here. I was nervous coming in cause I didn’t know what to expect but she made the... See more
I came to Wisephone in Hampton for a broken IPhone 8+ and a Samsung S8+ and the service was great. The repairs didn’t cost as much as I thought they were. I received a courtesy text alert when my phon... See more
I got my refurb. iphone 12 mini in a very good price and acceptable condition with new 3rd party front screen and back glass. Battery is at 84% max capacity. I have paid extra for the it to be in exel... See more
Wise Phone ER is a very trustworthy…
Wise Phone ER is a very trustworthy place to go! Nathan goes the extra mile for your satisfaction. Sabrina is so helpful love coming here they always are so helpful!
July 3, 2022
Unprompted review
Andrea did an excellent job 😊
July 2, 2022
Unprompted review
They are very professional
July 2, 2022
Unprompted review
Thanks a lot for fixing my phone again
Thanks a lot for fixing my phone again. !!
July 2, 2022
Unprompted review
Best place to shop and get things…
Best place to shop and get things repaired. Have worked with them for a long time. Also done right by me.
July 1, 2022
Unprompted review
Mixed experience with this reseller
Avoid this reseller!
My experience of Wisephone was catastrophic. A refurbished Microsoft Surface Book laptop I bought stopped working within 3 months (keyboard and touchpad). After confirming that the problem had nothing to do with the hardware and that the model in question had "known problems with the base connections" they declined to cover under warranty. I would not deal with this company again and would strongly recommend to avoid.
Update: I have revised my rating to three stars. After considerable back and forth Wisephone agreed to have the laptop repaired and they did this at no cost.
I would therefore now recommend this reseller.
(As a general word of advice, I would also advise to take detailed photos before sending any item back to a reseller for repair.)
June 30, 2022
Unprompted review
I was very satisfied with wisephine and…
I was very satisfied with wisephine and the customer services was excellent
June 27, 2022
Unprompted review
Very Helpful
June 21, 2022
Unprompted review
Fast friendly service
June 17, 2022
Unprompted review
Fantastic service
June 16, 2022
Unprompted review
Nice store, helpful employee (Nathan)
Nathan is delightful, friendly, extremely knowledgeable, & helpful throughout the whole process. Store is clean & organized. Hampton (BBR) location. Thanks!
June 15, 2022
Unprompted review
Good service
June 12, 2022
Unprompted review
The customer service is excellent.
June 7, 2022
Unprompted review
Wisephone Er
Very helpful and knowledgeable. Would recommend buying phone here
June 5, 2022
Unprompted review
Nolan Was very helpful today !!
Nolan Was very helpful today !!! I come here FIRST when my phone needs to be fixed thank you guys very much recommend!!
June 5, 2022
Unprompted review
Fixed my son’s iPhone screen
Fixed my son’s iPhone screen. It was fast and affordable!!
May 25, 2022
Unprompted review
Customer service was great they help me…
Customer service was great they help me right away in found what I need
May 23, 2022
Unprompted review
i bought an iphone 12 pro max for $900
i bought an iphone 12 pro max for $900. it worked for TWO DAYS. i was sent a phone that did not work properly ever since i cut it on.
May 20, 2022
Unprompted review
Reply from wisephoneer.com
Hey Vill! I'm so sorry to hear that you are having issue with your device. We have replied to the email you sent us! You are covered under our warranty! Please reply to the email we sent so we can get your RMA started. Again, so sorry to hear about the issue you are having.
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