Wisr Finance Reviews 

1,734
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the straightforward and easy process, appreciating the transparency and simplicity of obtaining finance. Many people commend the exceptional service and professional, friendly staff who are knowledgeable and supportive throughout the journey. Reviewers are particularly impressed with the quick response times and efficient approval process, often noting fast turnaround for their loans. However, some customers also noted difficulties with communication, experiencing slow replies and a lack of follow-up on their inquiries. A few other people also felt that the process could be prolonged, with some finding it hard to deal with the company due to availability issues or extensive information requests.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the process easy, quick, and... See more

Service

Users describe positive interactions with service, highlighting excellent communication, professionalism, and... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness, understanding, and professionalism.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reporting exceptional... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wisr made the process of getting finance for my new car really simple and stress-free. The application was easy, communication was clear, and everything moved quickly. I felt supported the whole way t... See more

Company replied

Rated 5 out of 5 stars

The process was thorough, quick and good for me as I was needing some finance to move my business forward, and Wisr were happy to help. They delivered on time and with options that when the business d... See more

Company replied

Rated 5 out of 5 stars

Application was straightforward. My application was processed in a timely manner. Money was transferred into my account the same day my personal loan was approved. I got to choose my payment repayme... See more

Company replied

Rated 5 out of 5 stars

New customer, personal loan, good rate, money in bank when said it would be,easy to use app, customer service lady was great. So far no dramas at all with Wiser

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(1,734)

159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to deal with and prompt…

Easy to deal with and prompt communication. Able to speak to a real person throughout the application too.

December 1, 2025
Wisr Finance logo

Reply from Wisr Finance

Thanks, Mick. Great to hear we made it easy for you.

Rated 5 out of 5 stars

User Friendly

User Friendly, good service.

November 3, 2025
Wisr Finance logo

Reply from Wisr Finance

So glad to hear you're making the most of Wisr App! Thanks.

Rated 5 out of 5 stars

Great service

Great service, efficient and easy process

November 13, 2025
Wisr Finance logo

Reply from Wisr Finance

Thanks for your feedback natalie. It's great to hear about your fast and easy experience.

Rated 5 out of 5 stars

Online and prompt

Online and prompt. Impresssed by the online certification and signing process

November 9, 2025
Wisr Finance logo

Reply from Wisr Finance

Thanks for the wonderful feedback, Rod. All the best.

Rated 5 out of 5 stars

Excellent experience very helpful and…

Excellent experience very helpful and professional staff and service vary Happy customer,Thank you Wisr

November 3, 2025
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Reply from Wisr Finance

Thanks for your review, Raymond. Great to hear about your experience with our team. They love helping.

Rated 5 out of 5 stars

Quick and easy process

Funds were released within 48hrs of application allowing us to secure the purchase of our Caravan. Would recommend Wisr as a finance company.

October 16, 2025
Wisr Finance logo

Reply from Wisr Finance

Very happy to hear this, David. Thanks for sharing.

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