Cherry Technologies Reviews 729

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of the user experience, from the simple application process to the clear and understandable payment options. Many appreciate the flexible financing plans, including interest-free choices, which make essential treatments more accessible. The staff is consistently praised for being professional, helpful, and knowledgeable, often going above and beyond to assist customers. However, some customers reported issues with billing discrepancies and difficulties reaching management or getting clear answers from account executives. A few also expressed frustration with automated systems and the inability to use certain payment methods like HSA cards for automatic payments.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease and simplicity of the process. Many... See more

Payment

Reviewers mention positive feedback about payment. Many customers appreciate the clear and flexible payment... See more

Staff

Users describe positive interactions with staff. Many customers praise the helpfulness and professionalism of... See more

Service

Consumers find service to be positive. Many reviewers praise the helpful and supportive nature of the... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the helpfulness and empathy... See more

Based on these reviews

Rated 5 out of 5 stars

Within a minute I received a response I was approved. And there was very little information Cherry needed to make a decision. In addition they provided a clear chart of payment options and allow for... See more

Company replied

Rated 5 out of 5 stars

My dentist recommended this payment plan site. The site is easy to navigate. Gives step by step instructions on every process if you’re in need of an applying for a loan. Everything is written plainl... See more

Company replied

Rated 5 out of 5 stars

The application process was easy-peasy, and the 24-month interest free loan is a real jewel. Compared to the competitor, Cherry only charges the interest on the balance (at a reasonable rate) on the u... See more

Company replied

Rated 5 out of 5 stars

Found Brandon to be authentic, kind, and eager to help me make payments on my accounts. For some reason my phone was very much compromised - perhaps because I was beside a huge medical facility with... See more

Company replied


Company details

  1. #69 of 181 best companies in Alternative Financial Service
  2. #38 of 83 best companies in Loan Agency
  3. #121 of 251 best companies in Non-Bank Financial Service

Written by the company

Cherry’s mission is to help medical practices treat more patients by offering a top-tier “buy now, pay later” solution with high approvals, low cost, and a seamless experience. Cherry payment plans remove cost as a barrier to treatment and empower patients to pay-over-time in smaller monthly amounts.


Contact info

Promotion box for Cherry Technologies

Are you a medical practice?

Let patients pay over time with Cherry's top-rated payment plans!

4.7

Excellent

TrustScore 4.5 out of 5

729 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

STRESS FREE PAYMENTS

Making it easy to pay for services without straining/stressing your bank account

March 30, 2026
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Reply from Cherry Technologies

We’re glad Cherry is helping make payments feel more manageable, Marsha. Being able to move forward without added stress is so important.

Rated 5 out of 5 stars

There were no wait time

There were no wait time. The request was reviewed and approved immediately. The dental work will be completed within the next two weeks.

March 30, 2026
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Reply from Cherry Technologies

Happy to hear everything moved quickly with no wait, Lillie! Wishing you all the best with your upcoming dental work.

Rated 5 out of 5 stars

It was very easy to get set up and…

It was very easy to get set up and confirmed.

March 30, 2026
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Reply from Cherry Technologies

Glad to hear setup was easy and everything was confirmed quickly, Jeffrey. Happy it all came together smoothly!

Rated 5 out of 5 stars

I am so very happy with how Cherry is…

I am so very happy with how Cherry is working for our Dental Office - I do not want to use nor will we be using anything but Cherry - It i simple and the customer service is spot on.

March 26, 2026
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Reply from Cherry Technologies

We love hearing this! It’s awesome to know Cherry has been such a great fit for your office. Simple, reliable, and strong support is exactly what we want to deliver every time.

Rated 5 out of 5 stars
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Reply from Cherry Technologies

Glad to hear the notifications and tracking worked well for you, Bernadine. Staying informed every step of the way makes a big difference. If you ever need anything, we’re here to support you.

Rated 5 out of 5 stars

Really easy to get approved thank you…

Really easy to get approved thank you guys so much.

March 21, 2026
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Reply from Cherry Technologies

Hi Martin, thank you so much for the 5-star review! We are happy to hear that you found the approval process quick and easy. Our goal is to provide a smooth experience for all our customers, and we’re glad we could help you out. We appreciate your feedback!

Rated 5 out of 5 stars

Staffs were professional.

Staffs were professional.

March 27, 2026
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Reply from Cherry Technologies

Hi Leonora, thank you for the 5-star review! We take great pride in our team and the level of service they provide, so your feedback means a lot to us. Thanks for choosing Cherry!

Rated 5 out of 5 stars

Cherry website was user friendly

Cherry website was user friendly, and I was provided instant approval. Payments options was amazing and fit the needs for my budget and family. I am quite impressed.

March 28, 2026
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Reply from Cherry Technologies

Hi Liki, thank you so much for the 5-star review! We’re thrilled to hear that you found our website user-friendly and that our payment options fit perfectly within your family budget. Providing flexible, instant solutions is exactly what we aim for, and we’re so glad you’re impressed. We appreciate your support!

Rated 5 out of 5 stars
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Reply from Cherry Technologies

Hi Tim, thank you for the 5-star review! We’re happy to hear that you found the application and approval process easy to navigate. Making our services accessible and straightforward is very important to us. We appreciate your support!

Rated 5 out of 5 stars

Very fast approval.

March 20, 2026
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Reply from Cherry Technologies

Hi Sandra, thank you for the 5-star review! We're thrilled to hear you had such a fast approval process. Our goal is to make things as quick and easy as possible, so it’s great to know we succeeded for you. We appreciate your feedback!

Rated 5 out of 5 stars

It was very easy and helpful with my…

It was very easy and helpful with my needs

March 27, 2026
Cherry Technologies logo

Reply from Cherry Technologies

Hi Michelle, thank you for the wonderful review! We’re so glad to hear that our process was easy and that we could help meet your needs. Providing a helpful and stress-free experience is exactly what we strive for. We appreciate your feedback!

Rated 5 out of 5 stars

Quick service!

March 27, 2026
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Reply from Cherry Technologies

Hi Rebecca, thank you for the 5-star rating! We’re so glad to hear you enjoyed our quick service. We strive to make things as efficient as possible for our customers, and it’s wonderful to know we met your expectations. Thanks for choosing Cherry!

Rated 5 out of 5 stars
Cherry Technologies logo

Reply from Cherry Technologies

Hi Ada, thank you so much for the 5-star review! We are thrilled to hear that you found our process easy and quick to use. Providing a seamless experience is our top priority, and it’s great to know we hit the mark for you. We appreciate your support!

Rated 5 out of 5 stars

This is an exceptional service

This is an exceptional service! We’ve been able to get all the dental work our large family needed, and pay in installments with NO interest! Genius!

March 19, 2026
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Reply from Cherry Technologies

This is exactly why we do what we do! Thank you so much for the 5-star review. We are thrilled that Cherry could help your family get the dental work they needed with interest-free plan. Hearing stories like yours makes our day!

Thanks for choosing Cherry!

Rated 5 out of 5 stars

I just started with Cherry

I just started with Cherry. It would of been nice to know you charge a fee for using a credit card ahead of time.

March 19, 2026
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Reply from Cherry Technologies

Hi Shelly,

Thank you for your feedback. We’re sorry for any confusion regarding the credit card fee!

We do aim for transparency by displaying all payment details and potential fees during the checkout process before any terms are finalized. However, we truly appreciate you letting us know how this felt from your perspective, as it helps us improve our communication.

As a reminder, you can always avoid credit card processing fees by selecting ACH (bank transfer) or debit card for your future payments. Thanks for choosing Cherry!

Rated 5 out of 5 stars
Cherry Technologies logo

Reply from Cherry Technologies

Hi Oscar,

Thank you for the 5-star review! We’re so glad to hear that you found the process quick and easy. We know your time is valuable, so we aim to make everything as efficient as possible.

Thanks for choosing Cherry!

Rated 5 out of 5 stars

All transactions in finance should be this easy

Extremely fast approval with no interest for 2 years. What a perfect plan for any consumer. If a person has great credit they should be treated this way. Thank You!

March 18, 2026
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Reply from Cherry Technologies

Hi Roxanne,

Thank you for the wonderful 5-star review! We agree, financing should always be this easy. We are so glad we could provide you with a perfect plan and a fast approval process. We believe our customers deserve to be treated with that level of speed and transparency!

Thanks for choosing Cherry!

Rated 2 out of 5 stars

It would be helpful to know the monthly…

It would be helpful to know the monthly payment terms before the approval.
Also have your vendor make it seamless when canceling. Overall cherry process is user friendly.

March 23, 2026
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Reply from Cherry Technologies

Hi Priscilla,

Thank you for the feedback! We’re happy to hear you found the process user-friendly.

Regarding your suggestion, we actually do have a feature that allows you to preview your monthly payment terms after approval. Once approved, you can view your specific plan options and breakdowns by logging into your Cherry account (consumer.withcherry.com). If you ever need help navigating your account, please don't hesitate to reach out to us!

We also appreciate your input regarding the cancellation process with providers; we are always looking for ways to make the experience more seamless for our patients. Thanks for choosing Cherry!

Rated 5 out of 5 stars
Cherry Technologies logo

Reply from Cherry Technologies

Hi Lois,

Thank you for the 5-star review! We’re so glad to hear that you found our online application process quick and easy to navigate. Providing a seamless experience for our customers is our top priority.

Thanks for choosing Cherry!

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