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Havie Reviews 

344
•
TrustScore 5 out of 5

4.8

Decoration and Interior Design Store
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Review summary

Created with AI, based on recent reviews

Considering 336 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the product's quality and the exceptional customer service. Customers love the lamps for their beautiful light, calming ambiance, and fun assortment of colors, often noting the impressive white noise feature and ease of use. The staff is consistently highlighted for being kind, understanding, and extremely helpful, providing detailed information and quick responses to inquiries. Many people appreciate the promptness and efficiency of the customer support team in resolving issues, often sending replacements without hesitation. However, some customers also noted initial issues such as missing cords, defective remotes, or lamps making humming sounds, which were typically resolved by customer service. A few other people also felt that the product's quality was average and not worth the price, suggesting similar items could be found cheaper elsewhere.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction and love for the Havie lamp, often... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as amazing, excellent,... See more

Staff

Consumers find staff to be exceptionally helpful and professional, often exceeding expectations with their... See more

Response time

People report positive experiences with response times, often highlighting the quick and helpful nature of... See more

Quality

Customers had positive experiences with quality, with many reviewers stating that the product exceeded their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I reached out to the Havie support team b/c the Havie lamp that I had received as a birthday gift seemed to have a defective remote. Isabelle was very kind to respond and provide detailed information... See more

Rated 5 out of 5 stars

I received my havie lamp as a gift. I reached out to the customer support team due to having some technical issues - Isabelle provided detailed step by step instructions on how to trouble shoot. Unfor... See more

Rated 5 out of 5 stars

Absolutely love my lamp! I use it every evening. After about one month though it started making a humming sound so I emailed support. They were extremely kind and understanding and sent me a new lamp... See more

Rated 5 out of 5 stars

I love my Havie Lamps. Having them in my bedroom has created a sanctuary where I feel calm and happy being enveloped in warm, beautiful light. My anxiety and stress disappears. When one of my lamps ha... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Havie creates ambient lamps that combine warm light, soft sound, and minimalist design to transform any room into a calm and cozy space. Each lamp is made to help you unwind, rest better, and set the perfect mood for your moments of peace.

Contact info

4.8

Excellent

TrustScore 5 out of 5

344 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(344)

331 reviews in the last 12 months

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Rated 5 out of 5 stars

Even more obsessed with my Havie now.

When my Havie started beeping randomly, I was honestly worried I’d have to lock it in a box and put it away forever. Assured from reading other reviews, I reached out, with such a prompt response and helpful tips. Even more obsessed with my Havie now.

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Speedy and thoughtful customer help

I was struggling to get my new Havie light to work properly and Isabelle responded with urgent and thoughtful help, not to mention follow-up to ensure I was in a great place! Thanks for solving the problem with a personal touch.

January 19, 2026
Unprompted review
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Rated 5 out of 5 stars

I had an outstanding experience with Havie.

I had an outstanding experience with Isabelle from Havie. After my parcel was delayed, she stepped in immediately to resolve the issue, addressing the situation with impressive speed and professionalism. She promptly offered to ship a replacement, turning a frustrating situation into a seamless one. This is supreme customer service and demonstrates incomparable trustworthiness for the company. Thank you, Isabelle!

January 13, 2026
Unprompted review

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