Live chat can hand you off once before you land with someone who can actually do the thing, which is mildly annoying. Even so, the handoff carried the whole conversation with it. Second agent opened w... See more
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meant to play ten minutes, ended up stuck in the chat over some missing spins. Sienna on support read the history, saw I qualified and put them on there and then. Tea went cold, typical. Played Reacto... See more
First proper win was around £33 on Fire Joker. Wasn't sure about tax so I asked Steph in chat, and Evie from the support team pointed me to the info page, said UK gambling winnings aren't taxed for pl... See more
What stood out was a name and a next update time rather than a vague soon. Daniel took the ticket about a reload bonus that had not appeared, said he would come back by six, and came back at ten past... See more
Company details
Written by the company
Compare non GamStop casinos for UK players, with a focus on casino selection, bonus offers, payment options, withdrawal conditions, and platform features.
Contact info
4.6
Excellent
79 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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A smaller second payout needed no…
A smaller second payout needed no repeated verification request
September 3, 2026
Unprompted review
ok so the technical side
ok so the technical side. App on the phone, browser on the laptop, both show the same balance within a second. Switched mid session twice last week and it stayed correct
September 5, 2026
Unprompted review
Daniel from contact form helped with a…
Daniel from contact form helped with a pending payout. They kept the same ticket open; no miracle, just a proper answer.
September 5, 2026
Unprompted review
Login code arrived before the timer…
Login code arrived before the timer reset.
September 2, 2026
Unprompted review
Sunday roast on
Sunday roast on, phone in hand. Free spins from the Friday promo missing. Contact form, since chat was busy. Monday morning reply: opt-in needed from the promotions tab. Did that, forty spins landed by lunch.
September 4, 2026
Unprompted review
The withdrawal email message carries…
The withdrawal email message carries the reference, the amount and the method. Three things, each time, in the same order. I've got eleven of them and each one matches the bank line precisely.
September 2, 2026
Unprompted review
Second week in
Second week in, first withdrawal, and the balance didn't move. Freya answered the contact form the same evening and explained the two hour hold on new accounts. £52 was on the debit card the next morning, as she said it would be.
September 5, 2026
Unprompted review
Support reply named ID photo this…
Support reply named ID photo this morning.
September 3, 2026
Unprompted review
first try was simple
first try was simple; casino login held on an old Samsung, even after a call in the cashier.
September 4, 2026
Unprompted review
didnt know you could cap a session
didnt know you could cap a session, easy to find
September 2, 2026
Unprompted review
I asked the team by email whether…
I asked the team by email whether closing the tab mid spin would lose the round.
Katie replied that evening in plain terms, the round settles on their side either way. tested it twice since and she was right.
September 4, 2026
Unprompted review
Old place had four slots worth playing
Old place had four slots worth playing. Here I lost an evening browsing.
September 4, 2026
Unprompted review
The bonus bit
The bonus bit. Right.
So the money sits apart from your own until the wagering is done, x30 in my case.
I thought it was x30 of the deposit too but no, bonus only. £15 on £15.
Cleared it thursday, or wednesday night really.
September 5, 2026
Unprompted review
came in for fifteen minutes
came in for fifteen minutes, no bugs, out again
September 2, 2026
Unprompted review
Cashed out twice this week
Cashed out twice this week, both cleared the same day
September 4, 2026
Unprompted review
The promotion expiry date was displayed…
The promotion expiry date was displayed clearly.
September 3, 2026
Unprompted review
After a few casino clicks
After a few casino clicks, the document request was visible before casino cashout, dull but fair nice little detail
September 5, 2026
Unprompted review
160 pounds cashout 👍 paid same night
September 2, 2026
Unprompted review
The transaction history let me filter…
The transaction history let me filter by date and add up a month at a glance. Handy for keeping my spending honest with myself.
September 2, 2026
Unprompted review
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