Wizard Games Ltd Reviews 41

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Email bounce on the DPO address — three days of bounces — for a regulated brand the DPO must be reachable per GDPR statutory requirement.

Rated 5 out of 5 stars

Registration form clean. Email confirmed in 45 sec, account live in 5 minutes total. No phone forced at signup, easy onboarding.

Rated 5 out of 5 stars

Payout window 2 hours flat for Revolut. Matches what site advertises in cashier. Honest delivery on the timeline.

Rated 1 out of 5 stars

Search foreign characters didn't match — Cyrillic and Greek searches just returned nothing despite the slot titles being there always.

Company details

  1. Toy Store

Written by the company

Wizard Games Ltd is a small family run business with the vision to begin specialising in the distribution of Pokemon merchandise ensuring that the all of our products are sourced from official wholesalers. Pokemon has always been apart of our history and will continue for generations to come. Our business can help new Trainers begin their Pokemon Journey, but also expand Masters collections.


Contact info

2.9

Average

TrustScore 3 out of 5

41 reviews

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Rated 1 out of 5 stars

Email bounce DPO

Email bounce on the DPO address — three days of bounces — for a regulated brand the DPO must be reachable per GDPR statutory requirement.

May 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Reward 5 step phone

Reward redemption needed five distinct steps with one step being a phone call to a support number that was rarely answered for me ever.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Sign up clean

Registration form clean. Email confirmed in 45 sec, account live in 5 minutes total. No phone forced at signup, easy onboarding.

May 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Search Cyrillic blank

Search foreign characters didn't match — Cyrillic and Greek searches just returned nothing despite the slot titles being there always.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Demo mismatch RTP

Demo mode showed a different RTP variant than the real-money one — an obvious dark pattern to mislead expectations at the brand here.

May 5, 2026
Unprompted review
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Rated 5 out of 5 stars

My MCM experience

After meeting them at a convention and being unable to get the pokemon card keyring of my choice, I ordered one on the website and they waived the shipping free for my order. Definitely will be ordering again and have recommended them to many of my friends!.

October 28, 2023

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