Wizard Whirlpools Reviews 2

Rating: 5
Author: Paul Thompson

•

3.2

Construction & Manufacturing

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Company details

Construction & Manufacturing

Information provided by various external sources

As a family run and owned company we provide amazing quality and service from deliveries to repairs or even just support we have you covered! For any questions please contact us either by phone, email or social media and one of our friendly staff ...

Contact info

Derbyshire Drive, DE7 4LG, Ilkeston, United Kingdom
wizardhottubs.co.uk

3.2

Average

2 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 22, 2025

This is a company NOT to be trusted

This is a company NOT to be trusted. I purchased a whirlpool bath(now no longer sold the way I purchased) and it came faulty. Confirmed by their engineer as a manufacturer fault. Despite this they insisted I pay upfront for the repair, to be refunded if it was confirmed as manufacturer (which it was). They then refused to reimburse claiming they couldnt account for other things that MIGHT have happened since i received it.... nonsense.... DO NOT TRUST these folks they'll play every dirty trick they can to avoid fulfilling their responsibilities. The bathtubs made by them are extremely substandard and will fail regularly. Buy only if you are prepared to repeatedly fix yourself.

September 19, 2024

Unprompted review

May 16, 2024

Great customer service from this…

Great customer service from this company. Asked for a replacement pump for my hot tub which they promptly advised and delivered next day. Even gave me 10% discount for a first order. Highly recommended.

May 14, 2024

Unprompted review

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