WLC Online Auctions Reviews 

2,140
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of items, often finding them exactly as described and well-packaged for safe arrival. Many highlight the fast and efficient delivery service, with items arriving promptly and securely tracked. People also appreciate the smooth and easy user experience, from navigating the website to the bidding process, supported by excellent communication and helpful staff. However, some customers also noted the importance of being aware of additional percentages and delivery costs when bidding.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers consistently praising the items as... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, top-notch, and... See more

User experience

Reviewers mention positive feedback about user experience, consistently describing it as easy, smooth, and... See more

Website

Customers consistently note positive experiences with the website, describing it as easy to navigate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more

Company replied

Rated 5 out of 5 stars

These guys are so trustworthy and honest. I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed. Great... See more

Company replied

Rated 5 out of 5 stars

Brilliant company. I have now purchased 3 items. It arrives all nicely packaged with all full certificates. They always respond to any questions swiftly. I cannot believe how quickly over Christmas th... See more

Company replied

Rated 5 out of 5 stars

This was my first time with an online auction, so as you can imagine I was very nervous bidding for a rather expensive item, and then comes the payment process and the subsequent trust for my newly... See more

Company replied


Company details

  1. Online Auction Service
  2. Handbags Shop
  3. Jeweler
  4. Online Marketplace
  5. Watch Store

Written by the company

WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(2,140)

250 reviews in the last 12 months

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Rated 5 out of 5 stars

My 3rd purchase

My 3rd purchase, excellent customer service with a friendly follow up call to discuss delivery .
Very large picture safety delivered within 3 days!
HIGHLY RECOMMEND!

March 15, 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Elaine,

Thank you for your great review and for your continued custom — third purchase already!

We’re delighted to hear you were happy with the customer service and that the follow-up call helped with arranging delivery. It’s great to know your large picture arrived safely and so quickly as well.

We really appreciate the recommendation and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 3 out of 5 stars

Not the best experience

Not the best experience.

It was a while back but I had to wait so long due to the frame of my Ronnie Wastecoat was damaged by staff.

The worst thing was the Woodford reserve I bought, the batch number was in the 200’s so I thought I’d have that. When it arrived the batch number was in the thousands.

Customer server did not want to help and said sorry we often use old images if auction the same item.

Oh really so I’ll bid for a £10,000 Rolex next time but because you use old images I’ll receive a G-shock. Really 🤔

2nd April 2022

March 17, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Charles,

We’re sorry to read this, particularly as it relates to an issue from some time ago.

To clarify, the initial concern regarding the waistcoat was addressed at the time. Where issues arise — whether caused in transit or otherwise — we do not shy away from them. We take full ownership and resolve matters directly through clear communication, which is exactly what we did in your case.

For context, all deliveries are handled by third-party couriers, and on rare occasions damage can occur in transit. However, regardless of fault, we take responsibility and ensure the matter is put right for the customer.

In relation to the Woodford Reserve, batch numbering at that level does not represent a difference in value or quality — it is simply a production reference. The product supplied would have been genuine and consistent with the listing.

Regarding imagery, when multiple identical items are in immaculate condition, a library image may be used for presentation purposes. This is standard industry practice, and the item supplied will always match the described specification.

We handle thousands of lots each week, and while issues can occasionally arise in any business of scale, what defines a company is how those issues are resolved. We believe our customer service speaks for itself — all calls are handled directly by our team (not automated systems), and we pride ourselves on delivering one of the highest levels of customer care in the UK auction sector.

That said, we always encourage customers to contact us directly at the time of an issue so it can be resolved quickly, but we can not find any buying details for you, so we would like you to get in touch with us soon, please, so we can have the opportunity to resolve it.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great experience

I recently purchased a gorilla statue from WLC auction, was a very good experience from start to finish , delivery was quick and that package was well protected

March 1, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Matt,

Thank you for your great review. We’re really pleased to hear you had a smooth experience from start to finish and that your gorilla statue arrived quickly and well protected.

We appreciate your support and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excellent service bought a watch winder…

Excellent service bought a watch winder brand new in box at a quarter of the price in shops plenty of bargains will deffo be buying off them again

February 27, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Jayne,

Thank you for your great review. We’re delighted to hear you were pleased with your watch winder and secured such a fantastic saving compared to retail.

We really appreciate your support and look forward to assisting you again soon — there are always plenty more bargains to be had!

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great auction house

Great auction house, you can get quality items at a sensible price.

March 13, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Roland,

Thank you for your review. We’re really pleased to hear you value the quality of the items and the sensible pricing — that’s exactly what we aim to deliver across every auction.

We appreciate your support and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Excellent Service 👍.

Everything ran smoothly 10/10 during Auction & Delivery was excellent & on time 👍, Deffo will be using there Auctions some more in future as cannot Fault the service given Thanks 👍

February 21, 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there,

Thank you for your fantastic review. We’re delighted to hear everything ran smoothly from the auction through to delivery and that the service met your expectations.

We really appreciate your support and look forward to having you back in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Outstanding Items and Customer Service

Wow, what an experience!
WLC not only offers a fantastic selection of auction items, but everything starts at a really reasonable price. I recently bid on two liquid art pictures and was lucky enough to win both at a great value. One was a gift for my son, who was absolutely over the moon.
The quality of the pieces is outstanding, and the customer service from the WLC team has been brilliant. They contacted me the very next day to arrange delivery at a time that suited me, and even followed up afterwards to make sure I was happy with my items.

I’ll definitely be bidding with WLC again!

March 2, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Mark,

Thank you for such a fantastic review — it’s great to hear how much you enjoyed the whole experience. We’re really pleased you secured both pieces at great value and even more so that your son was over the moon with his gift.

It’s also great to hear the quality and customer service stood out, from the initial call through to the follow-up — that’s exactly the level of service we aim to deliver.

We really appreciate your support and look forward to seeing you back in future auctions.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great Experience

The platform is straightforward to use and the bidding process is simple to follow and there are some great items on there. I have made two purchases recently and am very happy, delivery was super quick through DPD.

If you haven't bid on an auction before just be aware of the added % and delivery costs but I was more than happy with what I paid.

I will definitely be using them again when something pops up I am interested in.

March 1, 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Sharon,

Thank you for your great review. We’re really pleased to hear you found the platform straightforward to use and the bidding process easy to follow, and that your purchases arrived quickly with DPD.

You’re absolutely right to mention knowing your price — the buyer’s commission and delivery are clearly displayed on every lot listing before bidding, and our 15% commission is actually one of the lowest in the industry, with many auction houses charging 25% or more.

We really appreciate your feedback and look forward to assisting you again when the next item catches your eye.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Highly Recommended

I have bought a number of items from WLC online auctions from glasses and paintings to high end jewellery and watches. On each occasion they have been prompt with communication and delivery of the items. They take great care to ensure the item is delivered safely and well packaged as well as tracked, using equipment to do this on expensive items. Highly recommended.

February 22, 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Lee,

Thank you for such a fantastic review. We’re really pleased to hear you’ve had consistently positive experiences across a range of items, from artwork and glasses through to jewellery and watches.

It’s great to know the communication, secure delivery, and packaging have all met your expectations. We really appreciate your recommendation and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

I have to admit I was very wary when…

I have to admit I was very wary when signing up. But after winning my first lot and having the item delivered in three days, I have the utmost faith in WLC.

I have only had to call once and the member of staff couldn't help enough.

Highly recommend!!

March 1, 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi there,

Thank you for your review. It’s completely understandable to feel a little wary at first, so we’re really pleased your first experience — from winning your lot to receiving it within a few days — gave you full confidence in WLC.

It’s also great to hear our team were able to help when you called. We really appreciate the recommendation and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great buying experience

March 5, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi James,

Thank you for your review. We’re pleased to hear you had a great buying experience and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

I recently had the pleasure of dealing…

I recently had the pleasure of dealing with WLC Auctions, and I cannot recommend them highly enough. From start to finish, the entire experience was smooth, professional, and genuinely impressive.

The team at WLC Auctions clearly takes great pride in what they do. Communication was excellent throughout the process, and everything was handled with professionalism and care. What stood out most to me was how efficient they were — every stage moved quickly and seamlessly, which made the whole experience stress-free.

Delivery was absolutely impeccable. Everything arrived exactly as expected and within an excellent timeframe. It’s rare these days to find a company that delivers on its promises so completely, but WLC Auctions certainly does.

Overall, WLC Auctions provide a first-class service. If you are looking for a trustworthy, efficient, and highly professional auction company, I would strongly recommend them without hesitation. I will definitely be using them again in the future.

⭐⭐⭐⭐⭐

March 1, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi there,

Thank you for such a thoughtful and detailed review. We’re delighted to hear that the whole experience — from communication through to delivery — met your expectations and felt smooth and professional throughout.

Our team works hard to ensure every stage of the process is efficient and stress-free, so it’s great to see that recognised. Your recommendation really means a lot to us, and we look forward to assisting you again in the future.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

The experience with WLC Auctions.

The experience with WLC Auctions has been very positive and efficient especially the delivery of winning item’s. Also the staff are very helpful and knowledgeable. The experience has been very good

February 15, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Jagjit,

Thank you for your review. We’re delighted to hear your experience with WLC has been positive and efficient, especially with delivery. It’s also great to know you found our team helpful and knowledgeable.

We really appreciate your feedback and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great company to deal with.

I've made a couple of purchases from WLC Auctions. Its so easy to bid. The staff contact you the following day to arrange delivery on a day that suits you. Items are well packaged. I will no doubt be buying again from them.

February 8, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Yvette,

Thank you for your lovely review. We’re really pleased to hear you’ve had such a smooth experience across multiple purchases and that the bidding, follow-up calls, and delivery all worked well for you.

It’s great to know everything arrived well packaged, and we look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

I have purchased through online auction…

I have purchased through online auction now on three separate occasions. The items are delivered through DPD and packaged really well. I had brilliant communication with Thanasis who answered and dealt with my query swiftly.

February 8, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi David,

Thank you for your great review. We’re delighted to hear you’ve had consistently positive experiences across multiple purchases and that everything has arrived well packaged.

It’s also great to know Thanasis was able to assist you quickly and efficiently — I’ll be sure to pass that on. We really appreciate your support and look forward to helping you again.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Worthwhile experience.

The whole experience was both professional and personal. Bidding was straightforward and easy to follow. My bid was not the greatest amount of money, but I still got a phone call congratulating me on my success and it was from a human being. WLC care about the bidders and this makes the difference. I enjoyed the whole experience and will dip in my toe again. Thank you.

February 22, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Peter,

I really appreciate you taking the time to leave this. It’s good to hear that the process felt clear and easy to follow, as that’s something we put a lot of focus on behind the scenes.

We make a point of treating every winning bid the same way, regardless of value, so I’m pleased the follow-up call stood out. Auctions can sometimes feel quite transactional, so keeping that personal touch is important to us.

Glad you enjoyed your first experience with us, and we’ll look forward to seeing you back in the bidding soon.

Kind regards
Wayne
WLC Auctions

Rated 5 out of 5 stars

MY Apologies To WLC

Hindsight is a wonderful thing, and now wish I had instead of writing a review entitled “Hugely Disappointing” which may have been detrimental to WLC auctions, I now realise I should have contacted them personally, my apologies.
I still think there is room for improvement in p/p and certain descriptions of products, however, I would now commend something which in my opinion is lacking in companies CUSTOMER SERVICE. WLC auctions has again proven to be Superb in their efforts to resolve my issues, which they have done.
Firstly an email, so apologetic and then secondly a personal call from a company director, unbelievable service.
Yes I was disappointed in certain things,BUT, and this is a massive but, please do not do what I did and write a review on WLC auctions
without contacting them directly. They are so helpful will resolve any issues you may have.
WLC auction house is difficult to summarise , Why, how do you summarise absolute brilliant customer service.
Thank you

February 21, 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Bob,

Thank you for taking the time to update your review — it’s genuinely appreciated. More importantly, thank you for giving us the opportunity to resolve things properly.

We completely understand frustrations can happen, but as you’ve highlighted, a quick conversation allows us to step in, take responsibility where needed, and put things right straight away. Your advice to other buyers to contact us directly first is something we really value, as that’s exactly how we’re able to deliver the level of service we pride ourselves on.

I’m really pleased we were able to resolve everything for you, and your comments about our customer service mean a great deal to both myself and the team.

Thank you again for your support, and we look forward to assisting you again in the future.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Faultless from bidding to receive my…

Faultless from bidding to receive my lots. Will definitely be buying again

February 19, 2026
Unprompted review
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Reply from WLC Online Auctions

Hi Connor,

Thank you for your review. We’re delighted to hear everything was faultless from bidding through to receiving your items. We really appreciate your support and look forward to assisting you again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Its a fabulous picture with the added…

Its a fabulous picture with the added fun of the auction WLC we're a pleasure to deal with

February 8, 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Paul,

Thank you for your review. We’re delighted to hear you’re pleased with the picture and enjoyed the added excitement of the auction — that’s exactly what it’s all about. It’s also great to know you found us a pleasure to deal with.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Easy and Transparent

Very good and very pleased. Genuine article quickly delivered. Just ensure you are aware of the commission and postage costs so you don’t get a surprise. WlC provides links so you can bid and leave if you want. Know your price.

January 31, 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Elle,

Thank you for your review — we’re really pleased you were happy with the purchase and that everything arrived quickly and as expected.

You’re absolutely right to highlight the importance of knowing your price. For clarity, the commission and postage are clearly stated on every lot listing before bidding. Our buyer’s commission is 15%, which is actually one of the lowest in the industry — many auction houses charge 25% or more, often plus VAT on top of the commission. Transparency around costs is something we take very seriously.

We appreciate your feedback and look forward to assisting you again.

Kind regards,
Wayne
WLC Auctions

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