WLV Heating Ltd Reviews 

313
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's helpfulness and positive attitude. Many appreciate the fair and reasonable pricing, noting that quotes are accurate and there are no unnecessary costs. The quality of work is frequently described as excellent, with many feeling confident in the company's expertise and reliability. Reviewers also commend the exceptional customer service, mentioning prompt attendance, clear communication, and a respectful approach to their homes. However, some people mentioned concerns regarding pricing, with one instance of an unexpected charge and a perceived increase in cost compared to previous services.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, punctuality,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive, fair, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the high standard of work and excellent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company are so professional and came recommended. Our job was not simple and it involved sourcing other specialist plumbers which WLV did for us which was quite frankly a huge relief for us. The s... See more

Company replied

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more

Rated 5 out of 5 stars

We - and most of our family and friends - have used WVL Heating for a number of years now, and are our "go to" for boiler servicing, new radiators and all things associated with gas installations and... See more

Company replied


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(313)

214 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came round and repaired my boiler

Came round. Explained all my options and were great. Will use them repeatedly now.

May 28, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Adam for leaving us this great review. We are pleased to hear you are happy with our service and we look forward to helping you with any future work.

Advertisement
Rated 5 out of 5 stars

Excellent service, can recommend

Very efficient and punctual service from the beginning. Everything was explained clearly and the work was carried out to a high standard. Can thoroughly recommend them.

May 19, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your great review Sue, we appreciate your kind words!

Rated 5 out of 5 stars

Great company on time great at…

Great company on time great at communication . Installed a thermostat for me kept me informed of when they would turn up etc . Would recommend this company

May 4, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for leaving us a 5 star review Rachel. Pleased to hear you was happy with our service.

Rated 5 out of 5 stars

WLV plumbing and heating ltd

Adam and an apprentice came as always good job done great guys polite and left no mess.

May 12, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for leaving this review Gary. We will pass on the kinds words to our engineers.

Rated 5 out of 5 stars

Dave Robinson did the service

Dave Robinson did the service. As always he was prompt and very pleasant to deal with. The service on the boiler was first class and he thoroughly explained what he was doing. Highly recommended ⭐️⭐️⭐️⭐️⭐️

May 21, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the kind words John. We are pleased to hear you are happy with the service. We will pass this onto David :)

Advertisement
Rated 5 out of 5 stars

Very professional

Very professional, friendly and helpful

May 15, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for leaving us this 5 star review Barbara. We are glad to hear you are happy with our service.

Rated 5 out of 5 stars

Excellent company

Excellent company, punctual, professional and fairly priced for the service provided. I had a complex job carried out, very pleased with the work carried out, I would highly recommend.

May 8, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Jagdeep for your great review and for choosing WLV Plumbing & Heating Ltd. We are pleased to hear you was happy with the service from our engineers.

Advertisement
Rated 5 out of 5 stars

Very professional team who worked hard…

Very professional team who worked hard all day installing our new boiler. Very speedy aftercare visit to correct a problem. All in all a very positive experience and I would recommend WLV Heating to others.- in fact they are fixing a tap at my sister's this afternoon!

May 12, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your kind words Phill.

Rated 5 out of 5 stars

Great service by WLV Ltd

Excellent service from WLV our boilers needed annual service and I needed a Worcester Bosch accredited company to keep my guarantee The appointment was booked with Tayla who found a slot that fitted our schedule many thanks.She said we would be informed on the day of the service of the engineers approximate arrival time . We received a text to say Ryan was on his way. The job was completed with great care and attention to detail by Ryan who explained the process and kept us informed all the way through the job.Definitely a company that has a strong customer service focus. I would definitely recommend using WLV and will do for future service work

May 11, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your great review Nigel, We are really pleased you was happy with our service and we look forward to helping you in the future.

Rated 5 out of 5 stars

WLV Heating is our go to provider

We - and most of our family and friends - have used WVL Heating for a number of years now, and are our "go to" for boiler servicing, new radiators and all things associated with gas installations and the rest. In this case it was to install a new gas cooker at my daughter's house. The quoted price was accurate, and the time slot they offered was bang on. Yet another good job well done.

May 9, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your great review! We really appreciate it :)

Rated 5 out of 5 stars

WLV heating Ltd The company are so professional and…

The company are so professional and came recommended. Our job was not simple and it involved sourcing other specialist plumbers which WLV did for us which was quite frankly a huge relief for us. The second phase took about four days and was painless. I can’t thank them enough for such a fantastic thorough professional job. Our water pressure and heating is so much better.

April 28, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your kind words Sharon! We're really pleased you are happy with our service.

Advertisement
Rated 4 out of 5 stars

Yes came on time and was very friendly…

Yes came on time and was very friendly let us know he was on his wa. Moved blankets and towels from the cupboard were he needs to get to boiler and put them back neatly. My only concern was the price. Was cheaper with Simon but understand cost of living

May 5, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your review Mandy, We appreciate your feedback.

Rated 5 out of 5 stars

WLV got us out of a pickle!

I contacted Scott to see if he could help with an urgent boiler relocation at a property we were working on. Within 5 days, David had met me on site to discuss our requirements, came up with a solution to providing hot water during the build and got a team out to complete the works. Communication was faultless, every team member we dealt with were professional and knowledgeable and the timeframe they were able to work to was incredible! Without them, the build would have been weeks behind. Thank you WLV!

April 7, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your great review Nicola! We are really pleased you was happy with our service.

Rated 5 out of 5 stars

Absoulutly brilliant service great…

Absoulutly brilliant service great engineers who do everything they can to help you i have had them fit new radiators put me a hive in there amazing company wouldnt go any where else highley reccomend

May 1, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for leaving us this great review!

Rated 5 out of 5 stars

I highly recommend WLV Heating Ltd.

I have recently found WLV to service my 2 gas fires, and after a problem with the kitchen sink waste pipe plumbing due to the original bad installation I contacted WLV. Leyton arrived as arranged to check what action was required and arranged to return with the necessary parts to correctly refit it and fix the external waste pipe. Leyton did an excellent job, the sink empties faster than ever. For the work completed on the gas fires and the plumbing I have no hesitation in highly recommending WLV Heating Ltd.

April 23, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review Sue! We will pass on the feedback to Leighton :)

Advertisement
Rated 5 out of 5 stars

lovely vegan plumbers

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem.
Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!
Went above and beyond to sort my problem which I really appreciate after 4 previous visits from other professionals that didn’t fix the problem fully.

April 21, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your review Amelia - We are pleased you was happy with the service & i will pass on the feedback to David :)

Rated 5 out of 5 stars

Boiler Service

Adam serviced my boiler and did an excellent job. He was polite, professional, and worked efficiently. Everything was explained clearly, and I felt confident in the work carried out. I’d definitely recommend his services.

April 15, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Mandy for your review - We will pass this onto Adam!

Rated 5 out of 5 stars

Ben was so professional,

Ben was so professional,
He knew straight away what was wrong with the boiler
Popped out to get the part
Very happy with this service

April 20, 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Jane for the great review - We will pass on the feedback to Ben!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look