I stupidly thought this money was going into a savings account. Checked yesterday and its not. I contacted them and they are sending me a complaints form. I have been paying £15.00 then £18.00 per mon... See more
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Similar Story to all the Rest. Noticed £18 Pending - Never heard of Company, asked Bank to Investigate. Somehow in 2021, I'd ticked a 30 day trial box that gave me a Discount of a Domini's Pizza &... See more
I found out I had been paying £18 to this company since 2022! I couldn’t believe I had let this go unnoticed for so long. HOWEVER, after contacting them expecting to have a fight on my hands, they... See more
I have unwittingly been paying £15 a month to this company for years. I had never heard of them. After realising what had happened I stopped the payments with my bank and immediately emailed them to c... See more
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Very Helpful and Honest Company
Having read all the reviews on this company I was worried. My elderly mother had somehow signed up for this service (thinking it was a savings account that she was paying into) and they had been taking £15 from her debit card number for a while. I phoned her bank to stop the monthly D/Deb from her card. The bank knew of this company and gave me a telephone number to call them to ensure everything was cancelled from both ends. They could not have been more helpful. They immediately refunded the last three months payments that had been taken from my mothers account (all the lady answering was authorised to refund) and she then sent us a form to complete asking for the rest of the payments my mother had unknowingly paid to be refunded (as my mother had NEVER used this service she was mistakenly paying for). Form completed and sent back to the company and today 21 x £15 of repayments were repaid into my mothers bank account. I was totally impressed by the honest service I received from this company and can only say to those who think its a scam.....contact them and go through the correct procedure and they will put right any mistaken deductions of money from your bank account.
This Company is a scam
This Company is a scam. Taken money from my account. I don’t even know who they are. They seem to be attaching themselves when I made an online transaction. Informed my card issuer . It’s getting to this stage that anyone can take money out of your account with loopholes. SCAM
Woke up this morning to find this…
Woke up this morning to find this company has taken money from my account.
I have no idea who they are.
I have never signed up to anything or bought anything related to them.
Thieves
Scam has taken £75.
Very disappointed in this company…
Very disappointed in this company bought a pizza on line and i have dispraxia they have taken 45pounds out of my account within 2 months
Beware scam merchants
Beware, complete scam! They attach themselves when you make another unrelated online purchase and take a £15 monthly fee.
If you notice emails from these parasites in your junk mail, you are probably being scammed by them as well.
I apparently signed up for this con…
I apparently signed up for this con without any knowledge of signing up for their ‘subscription membership’ when buying a card through Moonpig. Never received an email from them to tell me I had this ‘membership’ first I knew was a charge on my credit card. I was unable to cancel my ‘membership’ as I did not have a ‘membership’ number. The credit card company were less than helpful. Don’t get conned like me.
SCAM
SCAM
tried to say I had signed up while online shopping, only the details they had and the account they stole money out of were totally different to the card/account actually used for online stuff !
Robbing sh!ts...
Scam website I take a look at my bank…
Scam website I take a look at my bank statement and I found that they charged my 19,29€ for sh**
Scam site you find yourself signed up…
Scam site you find yourself signed up when ordering products over the net. Be warned.
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