Order is now two month overdue. Repeated emails to customer service have no effective response. Request for refund simply ignored. Am told order is on its way and shown tracker which has never moved a... See more
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FALSE ADVERTISING
BUYER BEWARE!! They don’t even deserve one star. I ordered the oversized knit wolf hoodie and got a cheap polyester long sleeve shirt with a hood, and the wolf picture on the front looks terrible! Not at all what they are advertising on their website. I emailed them for a refund, but haven’t heard back, as of yet. According to these reviews, I’m not holding my breath. I’d feel better if I knew, for a fact, that they were truly a wolf support/charity organization and my $57 went to a good cause, but their deceitful advertising leads me to believe they are not.
Scam
Scam, scam and scam.
The product I received was not what was advertised.
I’ve requested a return, we’ll see how that works out.
Not COSY nor KNITTED
I ordered a 'cosy knit' jumper on 26th October, unfortunately what arrived was not cosy or knitted, instead I received a top made of nasty cheap material with not a bit of 'cosy' or 'knit' in sight. Further more it looks nothing like the photos on the site.
Having bought from this company before, although not clothing, I didn't check TrustPilot before I ordered. Big mistake.
The phone number provided does not work, and there was no response to the email I sent.
Thankfully the full amount including postage was refunded to me via PayPal within minutes of my complaint on the PayPal site.
My advice, sadly, is go elsewhere for clothing.
Cheap Chinese nylon export not wool
I ordered the cozy knit wolf hoodie and after 2 months was send a cheap thin nylon jumper with a picture of a wolf stuck on front. I wish I'd seen your reviews before ordering. I am trying to get the correct item or a refund but won't hold my breath. I also should have checked if they really do support the protection and survival of wolves or ate just using them to scam - I am too trusting unfortunately
Wolf Mission is a con!
I ordered a KNITTED wolf jumper, which looked fab in the picture. What arrived was a print on a sweatshirt. Very disappointed, to say the least! Will definitely not recommend this company. Said they were saving wolves, but don't believe them.
Describe one thing & sending another..
Describe one thing & sending another..
I order a knitted hoodie with a wolfface, and the pictures show a knitted hoodie, but when I've recieved it after some time it wasn't knitted at all! It was 100% polyester, very thin, made in China and same quality as those from Temu. But if you buy it from Temu directly you can have 4 to the same price..
Quilted Blanket with a wolf picture
I ordered a Quilted Blanket with a wolf on it on 2/10/2025. The edging on the picture is brown and I ordered a king size which is 80" by 90". What I received was a blanket without quilting on it, it has a white boarder not brown and the size of the blanket is 58" by 74".
I was also supposed to get a free gift of a tiffany style wolf lamp and that hasn't turned up either.
I don't believe any of there reviews on their shop web page
Received my order (can't remember the…
Received my order (can't remember the exact date) - but one item was broken. I emailed their "contact us" page and have not heard back. Can't find a phone number and really wish I had checked their reviews before ordering. If I had, I would not have ordered from them. Defenders of Wildlife is a solid charitable organization that I also contribute to for the protection of Wolves and habitat.
I got scamned
I ordered a wolf pendant i wish I would have read these reviews I never received it and after 4 emails I guess I'm scamned Tiffany kept telling me maybe it went to another house and expected me to go door to door looking for it. Do not buy from them !!!!!
Have a better system to get a return label before 30 days
Have a better system to return a item. I can't seem to get help; I left many messages but I'm not happy. You are waiting for the 30 days to run out. I will not recommend my friends to deal with this company. you like to get the money for item but don't like to refund
Order Never Received
Order Never Received!
UPDATE: How about that! One day after I do my review, the merchandise showed up. 😮 OK, so here's the scoop, Don't Buy These Products. I ordered a "Winter" coat that is so thin it could be used for a liner. The sleeves are so tight that I couldn't even bend my elbows and it's not tapered, like in their ad, it just hangs straight, like a sack. Definitely not worth the money. I also purchased an Oversized Blanket Hoodie, which is supposed to keep you warm, but it has the same problem as the coat. It's so thin that the air from my fan across the room went right through it. It's definitely oversized though and hangs to my knees. A small person would get lost in it. 😂 The products are not worth the cost. Buy local. They come from China, which I didn't know until I saw it on the tracking page..when it worked.
I think they have a good idea, just very poorly executed.
First Review: Placed order September 26/25, promised 3-5 Days Rush Shipping!
I get a bunch of fluff emails telling me how backed up they are, but no real answer.
I told them to send me my order or give me a full refund, but of course there's no response. Their tracking page doesn't even work anymore.
Don't buy anything from this store!
SCAMMERS
SCAMMERS. Made it sound good until they recieved my payment. Once my payment went threw, I couldn't contact them. Their address n phone # disappeared. I Never did receive anything. Total scam
Ordered two pairs of earrings
Ordered two pairs of earrings. And was supposed to have a free light on each earings came but no light or lamp.bit disappointed really
Tried getting in touch, but nothing at all
Scammers…
I know I have recently put my experience on trust pilot & I still say the same however I was also given the Delaware address. I've tried reporting as they are sending the complaints to an amazing charity in Colorado for horses wolf dogs & wolves. I know they are a real charity. How can we stop wolf mission?
No one seems to want to know or care. I have tried to get in touch again with them for an explanation of my missing 2 blankets guess what zilch!!!!Can trust pilot give us any ideas. As they really need to be stopped Thank you. Krissy Overill
I ordered back in September from Wolf…
I ordered back in September from Wolf Mission and I still haven’t received my order. I sent them several emails and never had a response. It’s now October and I haven’t received my order and I most likely won’t but they did take my money.
Ordered two wolf t-shirts in August…
Ordered two wolf t-shirts in August which haven't arrived. Contact support is useless, I sent them three emails now asking for an update which they haven't bothered responding to. I gave two stars because the last thing I ordered was delivered.
SCAM
My sister ordered me the Wolf Jacket and they took the money and never sent the Jacket. There is no phone number to contact them and they do not answer EMAILS or MESSAGES So NOT a real company, They STEAL your money !!
I received my order
I was worried after reading reviews regarding wolf mission as I ordered a wolf hoodie three weeks ago I was wishing I had read the reviews before I ordered well my hoodie arrived today and it,s beautiful I am so happy with my purchase.
I ordered a jacket on August 26th and…
I ordered a jacket on August 26th and received an email stating that my order was being prepared. It was supposed to be shipped out in 3-5 days. I received a second email on September 9th stating because of a high demand, It would be shipped out in at most 9 days. I checked the tracking # daily but it never changed from order was received. I checked again today, September 24th, and it now says in transit. I have looked through some of the reviews ad it appears as quite a few people have had similar experiences as I am having.
Disappointed
I have brought some nice stuff off this site which I have loved. The lamp I was a bit disappointed with no power cord. I ordered some stuff off this site a while back which never arrived. My emails to them were not answered I ended up calling my bank to sort it. The sad thing is I love wolves and I love the fact that when you ordered some of the money went towards supporting them. But I don't trust the company anymore and won't be ordering off them again
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