I have been a loyal Wolt customer with over 400 orders, and I had a Wolt+ subscription at the time from Revolut. I recently compared prices side-by-side with my boyfriend, who uses the app far... See more
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Actual delivery time is way longer than it is said, the prices are unnecessarily high and the food usually gets delivered cold or ends up not being delivered at all...
Very bad service these days in Vilnius. Absolutely no consideration for the food quality, often cold, pizzas smashed, drinks spilled. Sometimes they don't even deliver, already happened 2 times. Just... See more
Having ordered from Wolt Lithuania well over 700 times I can say that overall the service is poor and still needs work. I only have stuck with them so far because I’ve not found a competitor yet (upda... See more
1.7
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22 reviews
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Poor
Having ordered from Wolt Lithuania well over 700 times I can say that overall the service is poor and still needs work. I only have stuck with them so far because I’ve not found a competitor yet (update: Bolt Food is also available here). Usually customer service will quickly respond and fix the issue but I shouldn’t have to constantly waste my time dealing with their problems, which occur frequently. Admittedly, a few of the issues were my own fault but those were a small minority and anyways it isn’t the customer’s responsibity to ensure everything always operates smoothly. There are various improvements I could suggest as a tech entrepreneur but not for free, I’ve told them more than enough already.
November 13, 2023
Unprompted review
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