Hopeless customer service
Ordered blouse in July aware that there was a waiting list - due October. No blouse arrived. Emailed, response: quality control not up to standard. I will definitely receive blouse within 7-14 days. No blouse. Emailed, response: unforeseen delay. Last weekend I was told that I would receive the blouse this week. Still nothing. Requested refund. No attempt has been made to keep me up to date. Really disappointing.

