wonderskin.de Reviews 25

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

25 reviews

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Rated 1 out of 5 stars

The absolute WORST CUSTOMER SERVICE IN…

The absolute WORST CUSTOMER SERVICE IN THE INDUSTRY! Their customer service is nonexistent! There’s no phone number, no live chat, they don’t respond to emails inquiries a timely manner and if you have an issue, there’s no way to cancel an order prior to shipping. Do yourself a favor and NEVER ORDER from this company. If you must order do it via Amazon so you can have actual customer service if there’s an issue.

December 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Horrible customer service, Scam

I booked and paid for the Wonderskin Skinsider subscription for my products. I got nothing of what I was promised: I was neither reimbursed for shipping costs nor did I receive the 20% discount on this or subsequent orders. Customer service was endlessly unresponsive to my complaint, and then I was fobbed off with excuses. I also didn't receive the requested refund for the expensive membership. Bottom line: If you don't receive the product you paid for, it's a scam. Just read all the bad reviews on Trustpilot, then: Stay away!

August 2, 2025
Unprompted review
Show reviews in all languages. (25 reviews)

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