Wonky Coffee Reviews 27,296

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4.0

Coffee Roasters

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Review summary

Created with AI, based on recent reviews

Evaluating 7,310 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, often describing the coffee as delicious, great, and of excellent value. Many appreciate the reasonable pricing compared to other providers, making it an attractive option for premium coffee. People also highlight the quick delivery and the overall smooth buying process, from selection to order processing. However, some customers also noted issues with delivery services, mentioning lost parcels, delays, or a desire for more delivery notifications. A few other people also felt that the quality was not as good as it used to be, or that some pods were broken, weak, or lacked flavor.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the delicious taste and quality of... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the great taste and quality of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising the speed and efficiency,... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering, flexible options,... See more

Price

Customers had positive experiences with price, consistently praising the great and reasonable prices for... See more

Reviews shaping this summary

Wonky coffee is amazing value and good for the environment. We spend a lot on premium coffees. While there are better coffees, they come with a far far higher price-tag. Wonky Coffee is an extreme... See more

Company replied

Decent coffee and arrives pretty sharpish. The freebies are really very welcome (though the dark chocolate I received was not nice - tastes very stale) BUT I am grateful and it cost me nothing! If y... See more

Company replied

I have dark roasted beans on subscription. Always good quality and nice tasting. I like my coffee strong and this delivers. The only issue I have is that I only get notified after dispatch that my co... See more

Company replied

Coffee I’ve tried so far tastes really good. There was an issue with the tin - otherwise this would be 5 stars - but I was impressed with their swift response. Looking forward to arrival of subscr... See more

Company replied

Company details

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4.0

Great

27K reviews

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May use AI-assist with repliesRead more

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

May 21, 2026

My whole experience was first class

My whole experience was first class, from purchase to drinking - Thank you, you are now my official coffee provider!

May 13, 2026

Reply from Wonky Coffee

Published 7 days ago

Hey Kevin,

Thanks so much for your lovely feedback, we’re really glad to hear your whole experience has been first class from purchase through to enjoying the coffee — and welcome to the Wonky family as your official coffee provider!

Thanks so much for the 5 star review ⭐ we really appreciate your support and we’d love for you to keep those 5 stars coming ⭐

Thanks for your support in helping us rescue great coffee that might otherwise go to waste ☕💚

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

Coffee is okay, delivery is slow

Only had a couple coffees but they were good, it's nice to be able to try it before committing to regular purchases.
Customer service on WhatsApp is very responsive and helpful.

The delivery however is very slow (14 days)

May 6, 2026

Reply from Wonky Coffee

May 26, 2026

Hey Alyson,

Thanks so much for your feedback, we’re really glad to hear you’ve enjoyed the coffee so far and found it helpful being able to try it before committing to regular purchases.

We’re also really pleased to hear our WhatsApp team has been responsive and helpful — we’ll make sure to pass that on.

We’re sorry to hear about the delivery taking around 14 days. We completely understand that this is slower than expected and how frustrating that can be when you’re waiting for your order. While we do work with our delivery partners to get orders out as quickly as possible, we appreciate this hasn’t been a great experience for you.

Thanks for your support in helping us rescue great coffee that might otherwise go to waste.

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

Always a pleasure to receive a Wonky…

Always a pleasure to receive a Wonky parcel, one knows it will be full of goodies.
Great price, and service.

May 7, 2026

Reply from Wonky Coffee

7 days ago

Hey Michael,

Thanks so much for your lovely feedback, we’re really glad to hear it’s always a pleasure receiving your Wonky parcel and that it’s full of goodies, with great value and service too!

Thanks so much for the 5 star review ⭐ we really appreciate your support and we’d love for you to keep those 5 stars coming ⭐

Thanks for your support in helping us rescue great coffee that might otherwise go to waste ☕💚

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

Really tasty coffee.

May 14, 2026

Reply from Wonky Coffee

7 days ago

Hey Kim,

Thanks so much for your feedback, we’re really glad to hear you’re enjoying the coffee and finding it really tasty!

Thanks so much for the 5 star review ⭐ we really appreciate your support and we’d love for you to keep those 5 stars coming ⭐

Thanks for your support in helping us rescue great coffee that might otherwise go to waste ☕💚

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

Love the wonkiness of this company

Love the wonkiness of this company.
Used them for a long time. Great communication and service.
The coffee pods may be rescued but that doesn’t stop them from being tastefully perfect. Rainbow colours brighten things up.
This time my order was accompanied by a super mug to keep my brew warm. Much appreciated as I’m often distracted from supping right away.
Thank you everyone at Wonky coffee. Keep up the good work guys and gals 💕💕💕

May 7, 2026

Reply from Wonky Coffee

7 days ago

Hey Margaret,

Thanks so much for your lovely feedback, we’re really glad to hear you love the Wonky vibe, the service, and that you’re enjoying the coffee pods (and the rainbow colours too 🌈)!

It’s great to hear the mug was a handy little extra for keeping your brew warm — perfect for those distracted coffee moments!

Thanks so much for the 5 star review ⭐ we really appreciate your support and we’d love for you to keep those 5 stars coming ⭐

Thanks for your support in helping us rescue great coffee that might otherwise go to waste ☕💚

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

Probably not buying again

Sadly the quality is no where near as good as it used to be also lots of nutty ones which is great for me but no good for Mum and a friend. Finally the chocolates in the box bear no resemblance to the leaflet supplied in with them so everything was a guess therefore instead of savouring each taste, your first nibble is always hesitant.

May 14, 2026

Reply from Wonky Coffee

May 26, 2026

Hey Karen,

We’re really sorry to hear you feel the quality is not as good as it used to be. That’s genuinely disappointing for us to hear, especially from someone who has supported us before.

We completely understand your comments about receiving too many nutty flavours as well, particularly when sharing with others who may not enjoy those varieties. We know coffee preferences can be very personal, and balance in the selection is important.

We also appreciate your feedback regarding the chocolates and leaflet not matching properly. We can understand how that takes away from the experience, especially when you want to properly enjoy and identify each flavour rather than second guessing what you’re trying.

Thank you for taking the time to share such honest feedback with us. It really does help us understand where we need to improve.

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

It is becoming harder to write these…

It is becoming harder to write these reviews as I have said it all before. These people offer great coffee, good prices and the customer service is beyond anything I have recieved elsewhere in recent years. No BOTS, no AI chat, just good, old fashioned help from people that comes with a smile and genuine courtesy.

May 13, 2026

Reply from Wonky Coffee

7 days ago

Hey R.T,

Thanks so much for your lovely feedback, we’re really glad to hear you’re enjoying the coffee, the value, and the service — and it means a lot to hear your kind words about the team and the support you’ve received.

We’re especially happy to hear the human touch and customer care has stood out for you, that’s exactly what we aim for.

Thanks so much for the 5 star review ⭐ we really appreciate your support and we’d love for you to keep those 5 stars coming ⭐

Thanks for your support in helping us rescue great coffee that might otherwise go to waste ☕💚

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

Overall very good value

A mixed box of decaf coffee pods, most of which are very good. Occasional disappointing ones (for me), but overall great value, and a good way of saving waste.

May 12, 2026

Reply from Wonky Coffee

May 26, 2026

Hey Margaret,

Thanks so much for your lovely feedback, we’re really glad to hear you feel it’s great value and a good way of saving waste.

We appreciate your honesty about the occasional pods not quite hitting the mark for your taste. With a mixed decaf box, there can sometimes be a bit of variation, but we’re really pleased to hear that overall you’re enjoying most of them.

It’s great to hear you’re happy with the value and the idea behind what we do, that really means a lot to us.

We’d also love for you to consider giving us 5 stars next time should we turn things around as it really helps us continue doing what we do.

Thanks for your support in helping us rescue great coffee that might otherwise go to waste.

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

Love wonky coffee

Love wonky coffee! Great pods in a handy cardboard dispenser. Quick dispatch and good communication.

May 11, 2026

Reply from Wonky Coffee

7 days ago

Hey Nicola,

Thanks so much for your feedback, we’re really glad to hear you’re loving the coffee, the handy cardboard dispenser, and that everything arrived quickly with good communication!

Thanks so much for the 5 star review ⭐ we really appreciate your support and we’d love for you to keep those 5 stars coming ⭐

Thanks for your support in helping us rescue great coffee and great treats that might otherwise go to waste ☕💚

To the Wonky Ones,
Wonky Coffee Team ☕💚

May 21, 2026

Excellent coffee, delivered promptly on request.

May 13, 2026

Reply from Wonky Coffee

May 25, 2026

Hey Jo 😊

Thanks so much for the lovely feedback ☕️💚 We’re delighted to hear you’re enjoying the excellent coffee and that your delivery arrived promptly as requested 🌱😄

Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍

To the Wonky Ones,
The Wonky Coffee Team 🌱

May 20, 2026

Excellent chocolates

Excellent chocolates 🍫 highly recommend 🌟🌟🌟🌟🌟

May 6, 2026

Reply from Wonky Coffee

May 25, 2026

Hey Priscilla 😊

Thanks so much for the amazing feedback 🍫💚 We’re delighted to hear you’re loving the chocolates and really appreciate the recommendation 🌱😄

Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍

To the Wonky Ones,
The Wonky Coffee Team 🌱

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