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Rated 1 out of 5 stars

Much smaller than I anticipated and definitely over priced. It took forever for it to arrive (3 months) and only after I made contact with the company. It appears that your ordering from the US but... See more

Rated 1 out of 5 stars

After waiting forever to receive it, I put it together to find a piece missing. They did send me another puzzle which, may or may not, have all the pieces. I'm not interested or motivated to put it... See more

Rated 2 out of 5 stars

This is the most difficult puzzle I have ever done. Because the pieces do not lock into each other - every single time you add a piece the entire puzzle adjusts slightly. So one is CONSTANTLY gently... See more

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1.4

Bad

TrustScore 1.5 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Much smaller than I anticipated and…

Much smaller than I anticipated and definitely over priced. It took forever for it to arrive (3 months) and only after I made contact with the company. It appears that your ordering from the US but then you realize it is being shipped from China. I will NEVER order anything I see on Facebook again...this experience soured me.

May 10, 2021
Rated 2 out of 5 stars

This is a unique product to be sure

This is a unique product to be sure. However, when I received it several parts of the puzzle had not been appropriately cut and I had to damage several pieces in order separate them. I do not appreciate this lack of attention to detail.

May 7, 2021
Rated 1 out of 5 stars

You’re criminals

You’re criminals, illegally copying Unidragon intellectual property and pretending it’s your artwork. Shame on you.

May 7, 2021
Rated 2 out of 5 stars

You need patience

This is the most difficult puzzle I have ever done. Because the pieces do not lock into each other - every single time you add a piece the entire puzzle adjusts slightly. So one is CONSTANTLY gently having to reshape the pieces in place. Frustrating and not at all satisfying. I will say the end result does look beautiful.

April 26, 2021
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Rated 1 out of 5 stars

Not at all happy with the chameleon

Not at all happy with the chameleon
The quality of the pieces, they don’t fit together well, the colour is nothing like the advertisement

The fish I ordered first was MUCH better quality!!!!

April 21, 2021
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Rated 5 out of 5 stars

Customer service.

I contacted company when first puzzle was missing two pieces. The response was polite and immediate. I was sent a new puzzle at no cost to me. Very good customer service. Puzzle was great too !

April 14, 2021
Rated 1 out of 5 stars

Not impressed

After waiting forever to receive it, I put it together to find a piece missing. They did send me another puzzle which, may or may not, have all the pieces. I'm not interested or motivated to put it together after already doing it.
Pretty poor.

April 14, 2021
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Rated 4 out of 5 stars

Very beautiful

Very beautiful. A couple of pieces had small broken parts. Took much longer than told to receive it. But once I got it I really enjoyed making the puzzle.

April 12, 2021
Rated 4 out of 5 stars

Disappointed when the puzzle never…

Disappointed when the puzzle never arrived in time for a birthday gift in Feb, but after I contacted you you sent another that came very quickly, immediately followed by the first one. One took about 8 week second one about 2.
When I let you know that they’d both arrived, and how to send one back, as only address was to China, you said to keep it!!
I have just found out another friend has been diagnosed with stage 4 cancer and has started doing puzzles, so guess who is going to receive it?
So I thank you.

April 9, 2021
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Rated 5 out of 5 stars

Awesome puzzle

The puzzle is amazing and the customer service is incredible! They are quick to reply and helped my puzzle arrive quickly! Will buy again!

April 9, 2021
Rated 1 out of 5 stars

Wonderful, Creative Product

I bought two of these puzzles, the chameleon and the fish and I’m amazed at the designs and the clever designs of the individual pieces. I highly recommend these for puzzle fans or for those interested in something a bit different. I’m so glad I made the purchase.

April 8, 2021

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