Wood Panel Co Reviews 134

Prompt delivery. Panels and lighting look great.

If I could give a 6⭐️ review I would. I’m over the moon with the panels. They are exactly what I needed. The colour is spot on and the quality is exceptional. Delivery was speedy and arrived in 3 days. Good job. Thank you

The panels are stunning, Jodie was absolutely brilliant. I accidentally ordered the wrong panels and they exchanged it and re delivered in 2 days! Couldn’t recommend the customer service enough.

Very easy transaction.
Good communication
Super fast despatch and delivery.

Im so happy with my lights
Easy to install
6 pack starter kit comes with extended connector wires for ease of putting lights im far apart as shown.
Customer service is exceptional, spoke to Jodie about a faulty power pack and they sent out a new one next day even after the 28 days refund period, clearly a company who values its customers.
Lights are dimmable and very bright when needed, can also connect via the smart life app which you cam control with alexa, great variety of settings.
Looks amazing in my opinion and value for money for the 6pack starter kit is great.
I would highly recommend.

Advise...keep the lights straight for a few hours by laying something on them and then place them into the wall, you can also cut the strips down to size after every couple of mm which is great

Thanks to The Wood Panel Company. 5 out of 5 and thank you Jodie.

I ordered 3 panels. There was an issue with the delivery and the delivery driver damaged all 3 panels . I contacted wood panel team. Within 24 hours the issue was resolved. They were brilliant. Customer care was 10/10. Thank you.
Panels are fabulous they are not flimsy at all and I got what I paid for. They look great.

Quick delivery and looks good. Although packaged well with side and corner protection 2 of the 5 boards ordered had minor chip damage to the laminate on one of the corners. Fortunately this damage was cut off during the fitting process.

Great panels at a good price.

Love our lights. Arrived reallly quickly. Highly recommend

They were very helpful in answering my questions of how to set up my lights in the panels and help with sending a few extra ends to help me out all turned up within two days definitely recommend this company

Received the order with slight delay but the owner was very prompt in responding to any issues .Overall good experience

Emailed the company to see if the panels came as a pair or single,nobody bother to reply.i then placed a order and put 2 in basket that cost me £179,the next I received a call from them about delivery as they couldn’t find my address while on the call I asked how many panels I had ordered and was told 2.i said to the lady on the phone (Jodie) if someone had got back to my email to let me know I wouldn’t of ordered from there for that price,I then proceed to buy 2 more as I need 4 in total,the address problem was sorted and order was on its way.the people who delivered it had been walking all over the box’s which also had holes in the box’s.when opening the boxes the panels was in a film cover and corner protection.the panels have scratch marks and other marks on the 2 corners on 2 panels are damaged.i tryed to cancel the person who I hired to do the job as I was told if I cancel I have to pay him for his time as he would of missed out on getting a job somewhere else for that time.so I had the panels put up and they need paint to get rid of the marks.i have today emailed pictures of the delivery and also the issues with the panels and yet again no reply from Martin who the email went to.about 4:30pm I called the number and Martin answered when I spoke to him about the problems and issues he was not interested 1 bit he told me that they go above and behind on there packaging to stop any damage but yet the corners where damaged even tho it have plastic bits on corners of the panels so that means the panels must of been damaged before the plastic corner protection where put on.if I could put pictures up on here for everyone to see I would but it doesn’t let me

Great L.E.D lights
Great customer service and advice .
Fast delivery .
Highly recommend .

Great service and speedy delivery

Requested samples, very easy process, and received in no time.
Unfortunately wasn't what I was looking for

Fantastic service, fast delivery. LED lights are brilliant, sets the wall panels off a treat. Wish I bought earlier.
Also great follow up service to help me set up the remote control system for the lights.
Thank you for making my feature wall looking the best its ever been.

I had the pleasure of dealing with The Wood Panel Co during a recent shop fit.

The customer service was second to none, they have been fantastic & completely gone over and above.

Will certainly be using them for the foreseeable future & recommending them.

Problem with panels, quick response and rectified with new panels that arrived within 24hrs. Great service

Excellent service! Jodie responded quickly and with great professionalism. She understood exactly what was needed and provided the perfect solution without delay. A truly smooth and efficient experience—highly recommended!