Woodsen Reviews 

13
•
TrustScore 3.5 out of 5

3.6

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Company details

  1. Home Goods Store
  2. also in
  3. Home Improvement Store
  4. Kitchen Furniture Store

Written by the company

Woodsen makes acacia wood kitchen utensils for people who want to cook with something natural, simple and built to last. We started Woodsen because we were tired of plastic spatulas that melt, crack and wear out, and of “wooden” sets coated in lacquer that peels after a few months. So we focused on one material we trust: solid acacia wood. It’s a dense, naturally water-resistant hardwood that’s gentle on non-stick, ceramic, stainless steel and cast iron pans. Every Woodsen utensil is made from solid acacia and finished with food-grade oil. No lacquer, no shellac, no synthetic coatings. Our sets cover everyday cooking: ladles, spatulas, turners, slotted and serving spoons, plus matching cutting boards and utensil holders. We stand behind what we sell. Every utensil comes with a lifetime guarantee. If something breaks, email us and we’ll replace it, no forms and no fine print. Most of our customers are home cooks who want fewer, better things in their kitchen, and many buy a second set as a gift for family. Questions about an order, shipping or our products? Our support team answers every email at support@woodsen.co. We read every review here on Trustpilot, the good ones and the bad ones, and use them to keep improving. Woodsen is operated by Gallery No8, LLC.


Contact info

3.6

Average

TrustScore 3.5 out of 5

13 reviews

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3.6

All reviews

(13)

11 reviews in the last 12 months

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Rated 2 out of 5 stars

Very disappointed

We received our 4 pc set and one of the spatulas was not properly sanded and has a small imperfection on the back. I have sent 2 emails to their CS and no response. Terrible business practice. What good is a no holds warranty if you don’t respond to customers? Won’t buy from them again!

October 31, 2026
Unprompted review
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Rated 1 out of 5 stars

Misleading ad, product never delivered, no response from company

First of all, the ad that sold me was misleading. They said this was an amish product, but I was suspicious when it was shipped from China. Supposedly they tried to deliver on a Sunday and sent me an email that they could not deliver and would try again. They never tried again. I called the shipping company 4 days later and asked when they would attempt again and they said I'd have it in the next 2-3 days. Then, 2 days later, I got an email that they were unable to deliver so it was being returned to China. I again called the shipping company and they said they denied they had ever had the package (even though a few days earlier they had the records). I called Woodsen and they said they'd get right on it and I never heard back. I've initiated a chargeback with my credit card company.

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

Just ordered

Just ordered but looks like a really good product. What is really nice their customer service is wonderful!! 👍

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

First time ever that i ordered in line where i had a great response! Great option that uoubdi, very helpful
Naomi was awesome

October 31, 2026
Unprompted review
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Rated 2 out of 5 stars

Coated with lacquer from China

I received these utensils after waiting for a full month (they did not ship for 2 full weeks after I ordered, and then apparently it takes 2 weeks to ship from China.) Their ad makes it seem like these are made by domestic craftsmen, but buyer beware these are from China. After examining them, and washing them with soap and water, it was obvious to me that they are covered in some kind of lacquer. This is not "mineral oil" (from China? How do you verify that ?) that they claim via AI bot via email. I am requesting a refund and hopefully they follow through. So disappointing.

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate

Easy to navigate; easy to order from this site. Ease of not ordering extras - no pressure - just the offer of them. Reviews right there so you can read or not.

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great Marketing

The marketing is wonderful and got my attention.
Personal message after purchase was nice and I felt my order was real and not some scam

October 29, 2026
Unprompted review
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Rated 1 out of 5 stars

SCAM!

SCAM!! Fraudulent company, don’t buy from them.

I saw an ad on Facebook for this company that was selling small leaf Acacia wood, utensils, no lacquer, no chemicals, everything all natural hand carved by the Amish. The website states that they are made sold and shipped from the US. I didn't press the link on Facebook. I googled the company’s name and read the website and decided to order after reading made in the US and shipped from the US.

As soon as I placed the order, I received a tracking number coming from China. I received the utensils while I was out of state and when I returned, the utensils are exactly everything that they said that they weren’t they have lacquer on them. They’re cheap. The little container that it’s held in is super tiny. The stuff barely fits in it. Most of the handles are super short. It’s a scam!

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Like the product. Follow-up from Naomi was interesting and enlightening. It was nice to learn I’m already on the right track.

October 23, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam


Total scam ! Company responds to emails but does absolutely nothing to resolve lost orders.They blame the shipping company forcing you to reach out directly and then the shipping company blames their shipping company, rinse and repeat.Stay away from this company.

October 19, 2026
Unprompted review
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