Very happy with the product and the advice given on the phone. Disappointed with the delivery being to the block front door only. I understand this is pretty standard nowadays and maybe I expect too m... See more
Location
Switch locationOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
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See what reviewers are saying
Great service, slight mistake with order but replacement sent out straight away. Product is really well made, far better quality than some others that we looked at.
Ordered our acoustic boards and lights from WoodUpp, slight issues initially as one of the lights didn't work, but WoodUpp quickly rectified this, and they look amazing in our new lounge!
Lovely product. Smells of real oak every time I'm in the room as this is what I purchased. Also ordered the hanging knobs and 3 pieces of LED strip. So good. Really happy, great quality. Came well pac... See more
Company details
About WoodUpp - United Kingdom
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, United Kingdom
- +44 208 089 9996
4.6
Excellent
186 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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Very happy with the product and the…
Very happy with the product and the advice given on the phone. Disappointed with the delivery being to the block front door only. I understand this is pretty standard nowadays and maybe I expect too much for heavy packages to taken inside the property.
July 6, 2026
Great service
Great service, slight mistake with order but replacement sent out straight away.
Product is really well made, far better quality than some others that we looked at.
July 6, 2026
Brilliant service
Brilliant service, had an issue with one of the panels due to the delivery company damaging it, was sorted within a day.
July 6, 2026
Excellent acoustic boards and lights…
Ordered our acoustic boards and lights from WoodUpp, slight issues initially as one of the lights didn't work, but WoodUpp quickly rectified this, and they look amazing in our new lounge!
July 6, 2026
Lovely product
Lovely product. Smells of real oak every time I'm in the room as this is what I purchased. Also ordered the hanging knobs and 3 pieces of LED strip. So good. Really happy, great quality. Came well packaged and quicker than I expected, good email update following ordering.
July 3, 2026
TV mount
Ordered the TV mount, easy to do, product received quickly and it is fabulous. Thank You
June 30, 2026
Recommend Woodupp
Parcel arrived next day, was exactly what I ordered. All great quality. Panel looks fab now in place. Cable riders do their job well.
July 2, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your kind review, Kevin! 😊
We truly appreciate your support!
Wish you a great summer! 🌞
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Excellent product.
I’ve already ordered from woodupp and just needed a few more pieces.
First class product and service.
June 1, 2026
Reply from WoodUpp - United Kingdom
That you describe us as first class in both product and service really means a lot to us. Gregg is truly the best — I am so happy he was able to help you with your shipping information. 😊
Thank you so much for choosing WoodUpp. 🙌
Best regards,
Stine Brorsen
WoodUpp
Good quality
Good quality. Not cheap but I would say great value for money. Fast delivery. I recommend this company and would not hesitate to order from them again.
March 23, 2026
Reply from WoodUpp - United Kingdom
Thank you, Gary! We know we are not the cheapest option out there — but we do believe you get what you pay for. Really glad the delivery was fast and that you would recommend us. That means a lot! 😊
Best regards,
Stine Brorsen
WoodUpp Customer Experience Team
Reply from WoodUpp - United Kingdom
Sounds great, Rachel! 🙌
Thank you for the 5 stars! We hope to see you again soon!
All the best
Stine Brorsen
WoodUpp Customer Experience Team
A company with integrity
Excellent product, delivery and service. We have been really very pleased with our dealings with Woodupp all the way through. Fabulous company working with great integrity.
May 21, 2026
Reply from WoodUpp - United Kingdom
Thank you for your trust and your incredibly kind words, Julie. This truly warms my heart and I am so happy to hear that our team was a great help to you.
Wishing you a really lovely weekend from all of us at WoodUpp. 🌞
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Great company to deal with and you can…
Great company to deal with and you can speck to a person. The product is great so well made.
May 18, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for noticing that we are real people handling customer service. We really want you to feel seen and heard. So thank you, Brian, for noticing and giving us 5 stars — we truly appreciate it! 😊
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Reply from WoodUpp - United Kingdom
Katrina, reviews like yours are the ones that remind us why we do what we do — thank you so much! 🌟
We're so happy to hear you had a great experience with both the product and our customer service. We know how important it was for you to get the delivery on the right day, and we're really glad Jay was able to get that sorted for you quickly! 😊
Jay says hello, by the way! 👋
We hope to see you again soon, Katrina!
Kind regards
Stine Brorsen
WoodUpp Customer Experience Team
Great design with a high-end feel
Great design with a high-end feel. All products are made from good materials and they are easy to install. Im a very happy customer.
May 14, 2026
Reply from WoodUpp - United Kingdom
Amazing to hear, Ann Marie! It is so important for us to give our customers this exact feeling when buying our products. 🙌
We put a lot of care into every detail — from the materials we choose to the way our products come together once installed — and it means the world to us when a customer notices and appreciates that.
Thank you so much for choosing WoodUpp, Ann Marie — we hope to see you again soon! 🌟
Warm regards,
Stine Brorsen
WoodUpp Customer Experience Team
Fantastic products and fantastic…
Fantastic products and fantastic service. The panels we ordered are lovely and the accessories we ordered work really well and are easy to fit. The panels were tricky to fit, especially around plug sockets and light switches but we managed. The service and delivery experience were great, delivered exactly when they said with good communication.
May 12, 2026
Reply from WoodUpp - United Kingdom
Thank you so much for your lovely review, Gillian! 😊
We're especially pleased to hear that you felt well informed throughout the process and that our team kept communication clear from start to finish. Knowing that your order arrived exactly when promised makes it even better. 👏
We're also delighted that you're enjoying your panels and accessories. Thank you for mentioning the fitting process around plug sockets and light switches too — those areas can certainly be a little fiddly, so we're glad everything came together in the end.
Thank you again for choosing WoodUpp and for taking the time to share your experience.
Kind regards,
Stine Brorsen
WoodUpp Customer Experience Team
Reply from WoodUpp - United Kingdom
Kevin, I’m genuinely so sorry to read this. We put a huge amount of care and effort into every part of the customer experience, so hearing that we let you down is really disappointing for us.
I’ve looked into your case, but I can’t seem to find any email correspondence from you. I’d really appreciate the chance to understand what went wrong and where we fell short.
At the end of the day, all we want is for our customers to feel supported and have a positive experience with us. If you're willing to share a bit more about what happened, we'd truly welcome the opportunity to learn from it and see if there's anything we can do to help. 😊
All the best
Stine Brorsen
WoodUpp Customer Experience Team
Excellent quality
The acoustic panels from this company are excellent quality. They may be more expensive than the one you see everywhere and online, but having got samples from several places, these are far superior and worth paying extra for. Even the person fitting them commented on the quality. Very pleased indeed.
April 30, 2026
Reply from WoodUpp - United Kingdom
🙌🙌 Thank you for recognising the quality behind our products, Claire!
We put a great deal of care into the materials and craftsmanship of our panels, so it's wonderful to hear that the difference was noticeable! 😊
Best regards
Stine Brorsen
WoodUpp Customer Experience Team
Can’t praise the team highly enough
Can’t praise the team highly enough. Very helpful with queries and products shipped and delivered quickly.
April 27, 2026
Reply from WoodUpp - United Kingdom
Thank you for your generous review, Brian! 🙏
I will make sure your comments are shared with our team. Knowing that their support made a difference is incredibly rewarding, so thank you so much, Brian! 😊
Kind regards
Stine Brorsen
WoodUpp Customer Experience Team
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