Woodwall Reviews 

53
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Don't use them. I’m very disappointed with the service I received. I ordered some panels that never arrived. I emailed the company but received no reply. When I called for the first time, I was... See more

Rated 5 out of 5 stars

Everyone I spoke to at Woodwall was a pleasure to deal with. The best customer service I've experienced for quite a while. Their driver spotted a damaged panel before he even unloaded the vehicle and... See more

Rated 5 out of 5 stars

There was very little online about this brand. Having worked in Fraud, there were a few alarm bells being rung given there was zero online presence for this company. After some research, we found th... See more

Rated 5 out of 5 stars

Have ordered 3 times from this company. The most recent 2 times, the delivery was extremely quick (within a couple of working days). Good quality product and reasonably priced. Would definitely recomm... See more


Contact info

3.9

Great

TrustScore 4 out of 5

53 reviews

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3.9

All reviews

(53)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't use them.

Don't use them.

I’m very disappointed with the service I received. I ordered some panels that never arrived. I emailed the company but received no reply. When I called for the first time, I was told that someone would call me back, but nobody did.
I called again the following day, only to be told that the panels were not in stock and had actually been discontinued. This was extremely frustrating, as I had planned my entire restaurant refurbishment project around these panels.

The lack of communication and the fact that I was not informed sooner has caused significant disruption and effectively brought my refurbishment project to a standstill. Very poor customer service and communication.

September 2, 2026
Unprompted review
Rated 2 out of 5 stars

The panel its ok but this company is…

The panel its ok but this company is unreliable with delivery, this time 6 days. Its a second time when delivery was delayed 3days. Previously I had a carpenter that I had to book again & pay extra, this time I had to ask a friend to come & wait for delivery as we travelled on Sunday. Book with them at least 7 days before

March 31, 2026
Rated 2 out of 5 stars

Delivery date missed.

Delivery date promised on the website was wrong, it was going to be delivered the following week. No communication to inform me of this, when I contacted customer services to enquire, they were not helpful, didn't offer to arrange a new date, didn't even apologise.
Order cancelled.

December 19, 2025
Rated 5 out of 5 stars

Great products, great service

Have ordered 3 times from this company. The most recent 2 times, the delivery was extremely quick (within a couple of working days). Good quality product and reasonably priced. Would definitely recommend.

December 14, 2025

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