Wordans USA Reviews 1,682

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

First purchase. Got 10 t-shirts of various brands/colors. Got confirmation of purchase right away. A day later got an automated message that 1 of the items not available, so was provided a voucher ins... See more

Company replied

Rated 5 out of 5 stars

Very fast and accurate shipping and customer service response time. Received my order the day AFTER I place it! Thanks to Stephan for assistance with my ordering question as well.

Company replied

Rated 1 out of 5 stars

What can you say about Wordans Europe who has been taking money from customers but hasn't delivered and that's fraud. Haven't you reading feedback's from your Europe branch. Their negative feedback ca... See more

Company replied

Rated 5 out of 5 stars

Ive ordered from Wordans many times and always had a great experience. Only once was an order missing items, no problem these things happen, made a quick call and Adiel was amazingly helpful in fixing... See more

Company replied

Company details

  1. Clothing Store
  2. Clothing Supplier
  3. Clothing Wholesaler
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you for the excellent service!

Alex was so helpful! He answered all of my questions and helped me return a jacket that was too small. I ordered a larger size. Alex was patient and kind and I truly appreciated his help. Also, the shipping process was so fast! We received our order in less than a week. Amazing!

November 18, 2022
Unprompted review
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Reply from Wordans USA

Hi Jill, Thank you for your review!! 😁

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Rated 5 out of 5 stars

I was missing an item from my order so…

I was missing an item from my order so i called customer service and spoke to a very nice and polite woman named Simona. She had my situation taken care of and the missing item arrived to me in LESS than 24 hrs. I am very thankful! Thank you, Simona & Wordans.

November 17, 2022
Unprompted review
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Reply from Wordans USA

Hi!
We are glad you are happy with our service😉

Rated 5 out of 5 stars

Adiel helped me out multiple times and…

Adiel helped me out multiple times and was always super gracious, positive and professional! Great customer service is why I always shop at this site first!

November 16, 2022
Unprompted review
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Reply from Wordans USA

Hello Arianna!
Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊

Rated 5 out of 5 stars

Misplaced order

Aidel was very helpful getting my order back in track, great customer service!

November 16, 2022
Unprompted review
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Reply from Wordans USA

Hi Paul!
We are glad you are happy with our service😉

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Rated 5 out of 5 stars

Order change

I had placed an order and had a customer request a shirt last minute. I really didn't wanna have to pay shipping for just ONE shirt so I called asking to add it to my order. To make it easier, Adiel Escobedo was able to cancel my order and refund my $ so I could place a new order with the extra shirt. He was so very helpful and polite. I have always had wonderful customer service with Wordans/Needan! They will continue to get my business!
Thank you all so very much for making my job easier!

November 16, 2022
Unprompted review
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Reply from Wordans USA

Hello Penny!
Thank you for your comment, we are happy to provide you with the best service. ✨

Rated 5 out of 5 stars

Alejandro Trigo was really quick on…

Alejandro Trigo was really quick on taking care of my pending order and assured that everything was well taken care of by him.

November 15, 2022
Unprompted review
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Reply from Wordans USA

Hello Raf!
Thank you for your 5 star review.✨

Rated 5 out of 5 stars

Alex was very helpful

Alex was very helpful. He took the time to talk to me and help me with my order and concerns.

November 14, 2022
Unprompted review
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Reply from Wordans USA

Hello Debbie!
Thank you! We love your review😊

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Rated 5 out of 5 stars

Customer Service Staff is Top Tier!!!

I ordered from the company Wordans and unfortunately not all of my products came in the mail, i was missing two of the items i purchased. However, thanks to Simona which was very delightful and helped me sort out the inconvinience. Great company!

October 19, 2022
Unprompted review
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Reply from Wordans USA

Hello,
We are happy to hear we were able to help you!

Rated 5 out of 5 stars

Great customer service

I made a purchase from wordans and I made a mistake in the color I needed. I contacted customer support and they were awesome! I had the pleasure of working with Simona and even though it was my mistake she helped me with my return. Thank you Simona for making this go smoothly.

November 8, 2022
Unprompted review
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Reply from Wordans USA

Hello Maria,
We are happy to hear you were satisfied with our service!

Rated 5 out of 5 stars

Anna was so very helpful on placing my…

Anna was so very helpful on placing my large order that I accidently ordered the wrong color, her quick action helped me to cancel my order and re-order with the right color.
Thanks again Anna for all your help.

Julie

November 8, 2022
Unprompted review
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Reply from Wordans USA

Hello,
Thank you so much for your great review!

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Rated 5 out of 5 stars

This was my first time purchasing from Wordans...

This was my first time purchasing from Wordans. My client wanted a large order of XS Youth crewnecks, however upon arriving and seeing them, they changed their mind on sizing. I requested a refund from Wordans and had the pleasure of working with Anna to get my refund. Anna made this experience very positive from start to finish. There is a 21 day period before Wordans can issue the refund and Anna was prompt and responsive throughout to provide status updates and answer my questions.

November 8, 2022
Unprompted review
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Reply from Wordans USA

Hello,
Thank you very much! We're glad you were satisfied with our service!

Rated 5 out of 5 stars

GREAT costumer service

I had ordered 2 different times and I needed to cancel one & return few items for the second order and I received immediate help from Adiel. Super nice & he was a huge help. It was fast & easy and he explained the process very well. Will definitely order again knowing Wordan has great costumer service.

November 7, 2022
Unprompted review
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Reply from Wordans USA

Hi Regina,
Thank you so much for sharing your experience!

Rated 5 out of 5 stars

I recently ordered something but had a…

I recently ordered something but had a problem and contacted them. They than replied within an hour and help my problems. Fast simple and easy.

November 7, 2022
Unprompted review
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Reply from Wordans USA

Many many thanks for the 5-star review! :)

Rated 5 out of 5 stars

The prices are great

The prices are great! Excellent quality products! My order arrived in a timely manner. I mistakenly misspelled my email, so I called customer service and was helped promptly and customer service was phenomenal! I am extremely well pleased with this company

November 2, 2022
Unprompted review
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Reply from Wordans USA

Hello!
Thank you for your comment, we are happy to provide you with the best service. ✨

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Rated 5 out of 5 stars

Great customer service

Great customer service! Simona was easy to talk to and extremely helpful with getting my missing items on the way.

November 4, 2022
Unprompted review
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Reply from Wordans USA

Hi!
We are glad you are happy with our service😉

Rated 5 out of 5 stars

Great customer service!

Simona was a great help! She was fast and efficient in assisting me with my order. I always purchase my hoodies and every time there is an error, their customer service always make sure to make it right for me.

November 4, 2022
Unprompted review
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Reply from Wordans USA

Hello!
Thank you! We love your review😊

Rated 5 out of 5 stars

Charlie is awesome!!!!!

Charlie was extremely helpful! Thank you Charlie for handling our situation in an expeditious manner!

November 3, 2022
Unprompted review
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Reply from Wordans USA

Hello!
Thank you for your 5 star review.✨

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