Fast to deliver, but extreem slow to assist. If you purchase items from them, please reconsider as they dont react to customer service at all. When yoy run into problems with items and like to return... See more
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Goedkope groothandelproducten voor iedereen. kwantumkortingen, geen minimum. koop voor te gekke groothandelprijzen.
Kabelweg 57, 11014BA, Amsterdam, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
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I had a problem with the product I received, so I contacted them through the website and they resolved the issue very quickly and kindly. The staff's name was Christian, and I was very pleased with his quick response. Thank you, Christian!

Reply from WORDANS
Comfortable and nice T-Shirts and Pants
Very Good Customer service received by Christian.

Reply from WORDANS
Christian was very helpful and communicated well regarding the issue I had with a recent order!

Reply from WORDANS
Ordered T-shirts here on a regular basis, never had any problem at all. Good quality and speedy delivery.
Happy!

Reply from WORDANS
WARNING!! Terrible website.
Unfortunately I can’t upload images on Trustpilot, but the products are delivered in different colours than what you actually order (ordered two types of black bags, one of them arrived grey).
Normally not a big issue, but it is when you order 100 pieces of each and your entire brand design is black. We ended up giving away the other 100 bags for free.
Apparently, somewhere at the bottom of their service terms, it says that colour differences may occur.
The person who helped me (named Matthew)
Was very kind and he did his best to try and help me as fast as possible.

Reply from WORDANS
I would not recommend ordering from Wordans. I placed an order for blue tote bags that I planned to customize with patches. The particular item number required you to order them bulk, in increments of twelve. No problem. I ordered ONE order of 12 bags. I received ONE bag. I dealt with customer service for several days before the investigation concluded and they sent 11 more bags. When the remaining bags arrived, imagine the bags being so POORLY made. The inside pocket had broken zippers. There are crooked seams EVERYWHERE, excess thread, it’s so bunched up and terrible. I am PISSED.

Reply from WORDANS
The customer service from Christian was very swift and professional. I requested an update on the shipment for a blank I ordered, and received far more than just an automated response. I received personal 2 emails in success about the shipment process and couldn't be more pleased.

Reply from WORDANS
I had ordered from Wordans in Canada for the first time. They had everything that I needed in stock and shipped it promptly. But one of the items had a manufacturing defect. (Happens sometimes.) When I contacted customer service, Christian provided the best service possible. Within 20 minutes of my first contact with them, they had shipped a replacement item and I received before noon the next day. Thanks to Christian and the team I will definitely be purchasing more from Wordans Canada in the future.

Reply from WORDANS
They use all the techniques to advertise cheaply they offer one colour and one size at this price and the price is almost twice what they
Advertise, stay away from businesses like that they try to fool you on every click
First I had a delay with my order and when I contacted Wordans through email, Jade replied to me really fast, kindly and service-oriented. I was helped very Well by Jade. 👌🏻😊

Reply from WORDANS
Thank you to Christian for helping with my order.
Very fast and warm person

Reply from WORDANS
Christian was very prompt and provided great customer service.

Reply from WORDANS
Great customer service, fast delivery, and quick reply to requests/emails. Christian responded to my email quickly and was able to process my request.

Reply from WORDANS
i am very pleased with the service provided by Christian. His responses were timely and he was able to address my issue successfully.
his great service displays a great level of customer service.

Reply from WORDANS
I had 2 shirts missing when my order arrived. Christian had got back to me very quickly and provided quality and professional support.

Reply from WORDANS
Christian from Wordans was very responsive, professional, courteous and prompt. He helped track my lost order and re-ship it.

Reply from WORDANS
After a small issue with my order, Christian helped me and solved it in just a few hours. I highly recommend them. The product quality is exceptional and the delivery is fast.

Reply from WORDANS
Good Customer Service, Didier helped a lot!!
Extremely poor product and disgraceful customer service.
I ordered two printed t-shirts. While the fabric quality was acceptable, the prints disappeared after only a few washes on low heat, leaving me with nothing but blank shirts. This is completely unacceptable given the price and effort invested.
When I contacted the company, they refused reimbursement, hiding behind their so-called return policy. This is not only terrible customer service, it is a breach of consumer law. A company that delivers faulty products and then refuses to stand behind them has no respect for its customers.
I strongly advise against buying from this company. You will pay good money and be left with nothing of value.
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