Wordery - Your Online Bookshop Reviews 7,655

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, noting that books arrive in good condition and are of great quality. Many people also highlight the efficiency of the ordering process, describing it as quick and prompt. Reviewers appreciate the free and often fast delivery service, with many mentioning that their orders arrived well-packaged and on schedule. However, some customers also noted issues with the delivery service, experiencing prolonged shipping times or damaged items upon arrival. A few people reported that their orders did not arrive as expected, leading to inconvenience and additional costs.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast and prompt... See more

Product

Customers consistently note positive experiences with product quality and delivery. Many reviewers received... See more

Order

Users describe positive interactions with order. Many customers report that their orders were dealt with... See more

Based on these reviews

Rated 5 out of 5 stars

It was a bit hard trying to find mein kampf by Adolf Hitler, A controversial book new and in English, delivery was very prolonged, but nether the less I got what I ordered in good condition and I’m... See more

Rated 5 out of 5 stars

Wordery delivered this book very quickly. I couldn’t find similar choices on other websites. Only Wordery carried this inventory.

Rated 5 out of 5 stars

I keep choosing Wordery as my store for buying books in English (I live in Spain) because they send them well protected, there's free delivery, and it's relatively fast (a couple of weeks for me).

Rated 5 out of 5 stars

The books arrived in perfect shape. Good books is good condition delivered reliably and well. Decent packaging with free shipping.👍👍👍


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good array of books and good service.

Good array of books and god service.

May 17, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Deb,

Thank you for your positive review!

We're delighted to hear that you like our service and the range of books we're able to offer!

We hope to see you again at Wordery soon. :)

Rated 1 out of 5 stars

5 months and no delivery or refund

I ordered 4 books in December 2024. Mid May, they have misplaced my order and I have not received any update on the delivery or refund. Incredible.
I miss the Book depository, I

May 14, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Marisol,

Thank you for your review.

We've checked this for you and we're sorry to see that the wrong address was provided at checkout.

However, we are pleased to confirm that a full refund has already been provided. If you require any further assistance, please do get back in touch with our Customer Service team, who will be happy to assist you. You can reach us on help@wordery.com

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Rated 5 out of 5 stars

Speedy and efficient service

Speedy and efficient service. Easy to use online ordering. Prompt delivery and excellent range of books.

May 10, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi,

Thank you for your positive review!

We're really pleased to hear that you have had a positive experience with us and that you find our website easy to use! We do try our best! :)

We hope to see you again soon!

Rated 4 out of 5 stars

Great condition

Great condition of the books, would be better if they shipped multiple books in a single package and not one book per package

May 10, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi,

Thank you for your review.

We're pleased to hear that you have been satisfied with the books you have received from us!

On the topic of combined shipments, we always try to consolidate our deliveries into the smallest number of parcels. However, if the books are from different orders, or if the dispatch time of the books on a single order vary, we sometimes do have to ship items separately. To keep in line with IOSS regulations, books sent outside of the UK must also be sent in individual parcels.

We hope this information is helpful and that we will see you again soon!

Rated 4 out of 5 stars

I love it

I love it, but I think there is some mistypo in the first chapters at times...

April 19, 2024
Unprompted review
Rated 1 out of 5 stars

Have spent quite an amount on books…

Have spent quite an amount on books from Wordery over the years- Mostly through ebay!.

Paid £15.99 for brand new Neitzsche-Will to Power. Zero damage to packing, yet the book has a complete split/tear, across the back cover.
Have emailed them today 4/5/24. Want a replacement and hopefully the courier that delivers can take the damaged item back saving me time and petrol to queue at a post-office.

May 4, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Mark,

We're really sorry to hear of the issue you experienced with your order. All of the items we sell are brand new and should reach you in mint condition, and it is very disappointing to hear that this was not the case for your order.

We're always happy to help when there is a problem with an order. You can always reach us at our customer services email address, which is help@wordery.com. We aim to respond to all customer queries within 1 working day.

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Rated 5 out of 5 stars

Quick and easy and delivery was on…

Quick and easy and delivery was on time. Go to for the book you need

April 30, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Kev,

Thank you for your positive review!

We're really pleased to hear that your order arrived in good time and that our website was easy to use!

We hope you will enjoy your purchase and that we will see you again soon. :)

Kind regards,

Wordery Customer Services

Rated 5 out of 5 stars

Fantastic

Fantastic! The books arrived before they were expected!

April 6, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi,

Thank you for your positive review!

We hope you will enjoy your purchases and that we'll see you again soon. :)

Kind regards,

Wordery Customer Services

Rated 5 out of 5 stars

I like to buy online from smaller…

I like to buy online from smaller companies whenever I can and not from the giants who have too much power. Wordery is always quick and efficient.

April 4, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Verity,

Thank you for your positive review!

We're pleased to hear that you're satisfied with our service!

We hope to see you again soon. :)

Kind regards,

Wordery Customer Services

Rated 5 out of 5 stars

Delivery was within the expected date…

Delivery was within the expected date range.

April 13, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Roger,

Thank you for your positive review!

We're pleased to heat that your order reached you in good time.

We hope that you will enjoy your purchase and that we'll see you again soon!

Kind regards,

Wordery Customer Services

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Rated 5 out of 5 stars

Just what it says on the tin - well website

Quick turnaround, well packaged, delived to the promised schedule, what's not to like ?
Not the first time I've used this seller, won't be the last either- highly recommended.

April 3, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi,

Thank you for your positive review!

We're really pleased to hear that you have enjoyed our service!

We hope to see you again soon. :)

Kind regards,

Wordery Customer Services

Rated 4 out of 5 stars

Shopping here for years

Shopping here for years! Love it

April 1, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Harry,

Thank you for your positive review.

We're pleased to hear that you have enjoyed our service!

Long may it continue! We hope to see you again soon. :)

Kind regards,

Wordery Customer Services

Rated 5 out of 5 stars

Reliable

All packages so far have arrived on time and completely undamaged. Prices are mostly lower than on Amazon, with also free shipping. The selection is very good, and hopefully in the future it gets even better. I am very satisfied and hope that I have found a reliable substitute for Book Depository. Dear Wordery Team, please keep up your good work!

April 20, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Sanja,

Thank you for your positive review!

We're really happy to hear that you are pleased with our service. We try our best!

We hope to see you again soon. :)

Kind regards,

Wordery Customer Services

Rated 5 out of 5 stars

A very satisfied customer.


A very large choice of books.
Very prompt and efficient service, both in acknowledging receipt of orders and delivery.

April 18, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Rowena,

Thank you for your positive review,

We hope to see you at Wordery again very soon!

Kind regards,
Wordery Customer Services

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Rated 5 out of 5 stars

Big like

Fast shipment with reasonable price. Very pleasant shopping experience. Thank you!

March 14, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Andro,

Thank you for your review,

We're delighted to hear that you are taking full advantage of our fast delivery service and competitive prices.

We hope to see you at Wordery again very soon!

Kind regards,
Wordery Customer Services

Rated 5 out of 5 stars

HUGE 10/10

Massive amount of choices good quality great prices fast delivery well packaged HUGE 10/10

April 2, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Alison,

Thank you for taking the time to write your 10/10 review!

We look forward to seeing you at Wordery again soon!

Kind regards,
Wordery Customer Services

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