Wordery - Your Online Bookshop Reviews 7,655

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, noting that books arrive in good condition and are of great quality. Many people also highlight the efficiency of the ordering process, describing it as quick and prompt. Reviewers appreciate the free and often fast delivery service, with many mentioning that their orders arrived well-packaged and on schedule. However, some customers also noted issues with the delivery service, experiencing prolonged shipping times or damaged items upon arrival. A few people reported that their orders did not arrive as expected, leading to inconvenience and additional costs.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast and prompt... See more

Product

Customers consistently note positive experiences with product quality and delivery. Many reviewers received... See more

Order

Users describe positive interactions with order. Many customers report that their orders were dealt with... See more

Based on these reviews

Rated 5 out of 5 stars

It was a bit hard trying to find mein kampf by Adolf Hitler, A controversial book new and in English, delivery was very prolonged, but nether the less I got what I ordered in good condition and I’m... See more

Rated 5 out of 5 stars

Wordery delivered this book very quickly. I couldn’t find similar choices on other websites. Only Wordery carried this inventory.

Rated 5 out of 5 stars

I keep choosing Wordery as my store for buying books in English (I live in Spain) because they send them well protected, there's free delivery, and it's relatively fast (a couple of weeks for me).

Rated 5 out of 5 stars

The books arrived in perfect shape. Good books is good condition delivered reliably and well. Decent packaging with free shipping.👍👍👍


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4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

August 1, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Garry,

Thank you for your kind review.

We're really pleased to hear that you're satisfied with our service! We try our best.

Looking forward to seeing you again at Wordery soon. :)

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Rated 5 out of 5 stars

Smooth transaction

The book I ordered arrived in the promised time frame and in perfect condition.

August 5, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Kati,

Thank you for your kind words!

We’re delighted that your book arrived on time and in perfect condition. We appreciate your support and look forward to serving you again in the future!

Kind regards,
Wordery Customer Services

Rated 4 out of 5 stars

I didn't receive confirmation email

I didn't receive confirmation email. Or any email that's proof that I ordered. No problem but next time would be nice

August 21, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Peter,

Thank you for your review,

We’re sorry to hear that you didn’t receive a confirmation email after placing your order. You should have received one, so we’d like to investigate this further. Please reach out to our customer service team at help@wordery.com, and we’ll be happy to assist you.

Thanks for bringing this to our attention, and we appreciate your understanding!

Kind regards,
Wordery Customer Services

Rated 5 out of 5 stars

Always great value and customer service

Arrived quickly and securely packaged, as usual.

August 21, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi,

Thank you for your positive review.

We're pleased to hear that your order arrived quickly and in perfect condition! We try our best!

Looking forward to seeing you at Wordery again soon. :)

Rated 5 out of 5 stars

A great alternative to the world…

A great alternative to the world dominating Amazon.

August 19, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi James,

Thank you for kind review and for your support!

We hope to see you at Wordery again very soon!

Kind regards,
Wordery Customer Services

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Rated 5 out of 5 stars

Great condition of the book

Thank you for dispatching the book promptly. It has lovely shiny cover and meets my expectations. Excellent condition. I shall certainly recommend others to purchase from your bookshop.

August 16, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Gulzar,

Thank you for your kind review.

We're delighted to hear that your book arrived quickly and in perfect condition, and that you are enjoying your purchase!

We hope to see you again at Wordery soon. :)

Rated 5 out of 5 stars

Super happy

Great prices, free shipping. The logistics works well. I love wordery, it's my go-to for books and card decks.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

All my favourite authors in one place!

All my favourite authors in one place, great service, a great website and so quick and easy checkout as well as very competitive prices, why shop elsewhere! I just purchased two Sarah Morgan books to complete my collection, Suddenly Last Summer and Maybe This Christmas. I haven't read them yet but every one of Sarah's books is excellent so I know these won't disappoint, can't wait to start reading them.

August 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I bought the book written by the family that run the Woks of Life cookery blog, which is sold by, inter alia, Wordery in the UK. The book arrived in a matter of days, nicely packaged and in top condition. I can thoroughly recommend Wordery and anticipate buying from them again.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Quite a good selection of books

Quite a good selection of books. Rapid process and delivery in less than 10 days. Great !!!

July 12, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Maros,

Thank you for your 5 star review!

We're glad you enjoyed our book selection and that your order arrived so quickly. We appreciate your support and we hope to see you again at Wordery!

Kind regards,
Wordery Customer Services

Rated 5 out of 5 stars

I love Wordery

Decent delivery time, books in perfect condition, no admin hassles. So, everything perfect. Free shipping a real bonus for me as I live in Hungary and although other sites may offer older (used) books for less money, their 4 or 5 GBP delivery fees (per book) (minimum) and the fact that they rarely offer the latest releases makes Wordery my go-to site for new publications.

July 11, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Paul,

Thank you for your positive review!

We're thrilled to hear that you love shopping with Wordery and appreciate our free shipping, especially all the way to Hungary. It's great to know that our delivery times, book condition, and hassle-free experience have made us your go-to site for new releases. We look forward to serving you again soon!

Happy reading!

Kind regards,
Wordery Customer Services

Rated 5 out of 5 stars

My order arrived quickly and safely…

My order arrived quickly and safely packaged.

July 9, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Paco,

Thank you for your positive review.

We hope that you'll order with us again in the future!

Kind regards,
Wordery Customer Services

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Rated 5 out of 5 stars

Speedy delivery to Australia

I ordered a book to be sent to my daughter in Australia for her birthday. It arrived at her house 8 days after dispatch. This was excellent service. I will certainly be using Wordery again.

July 4, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi,

Thank you for your review!

We're delighted to hear that you've had a good experience with us! We do try to offer the best service we possibly can, no matter where we're shipping to!

Hope to see you at Wordery again soon! :)

Rated 5 out of 5 stars

Really nice jigsaw I got for a birthday…

Really nice jigsaw I got for a birthday present

July 20, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Karen,

Thank you so much for your positive review,

We're thrilled to hear that you enjoyed the jigsaw that you got as a birthday present.

Kind regards,
Wordery Customer Services

Rated 5 out of 5 stars

Super

I am very satisfied with the packaging of the product. Delivery is good and the price is fine.

July 25, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Tomislav,

Thank you for your review!

We're pleased to hear that you are happy with our service. We try our best!

Looking forward to seeing you again soon. :)

Rated 4 out of 5 stars

long wait but worth it

Took a month for the book to get to me, but everything else was great :)

July 20, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi,

Thank you for your review!

We're pleased to hear that you had a good experience with us, although we're sorry to hear that your parcel took longer to arrive than you would have hoped.

We make sure to list estimated delivery dates on the product pages of the items we sell. However, if your parcel hasn't arrived on time, or if you have other concerns about shipping (or anything else really!) then please don't hesitate to get in touch with our customer service team by emailing help@wordery.com. They're always happy to help! :)

Hoping to see you again at Wordery soon!

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Rated 4 out of 5 stars

Ordered three books but all delivered…

Ordered three books but all delivered separately, making three deliveries, would have preferred just one.

July 12, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Michael,

Thank you for your review.

We try to send our items in as few parcels as possible, but we're not always able to send everything together. If the dispatch times of the items on an order vary, we usually won't be able to send everything in a single parcel. Additionally, each item sent to the EU will be sent in a single parcel.

We hope this does not cause any added inconvenience! If ever you have questions about shipping, or if you want to talk about anything else, please don't hesitate to get in touch with our customer service team at help@wordery.com.

Hope to see you again soon! :)

Rated 2 out of 5 stars

Disappointing.

Disappointing. No figures reproduced in a book about geometry.Do not purchase unless you wish to construct from text only. Blank pages where figures should be.

July 10, 2024
Unprompted review
Wordery - Your Online Bookshop logo

Reply from Wordery - Your Online Bookshop

Hi Steve,

Thank you for your review.

We're really sorry to hear that there has been a problem with the book you received. All of our items should reach you in mint conditions, free of defects and other imperfections.

In the event that there is a problem with your order, or if there's anything else that you would like to talk to us about, our customer service team can be reached at help@wordery.com.

Once again, we hope that you will accept our apologies for the problem with your order.

Rated 5 out of 5 stars

Satisfied customer

So far I've ordered two books from Wordery and I'm very satisfied with both experiences. Books always came in time, or actually even earlier. And in perfect shape.

June 6, 2024
Unprompted review

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