Workaway Reviews 2,831

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its user-friendliness and the wide array of unique, life-changing opportunities it provides globally. Many people appreciate the ability to connect with diverse hosts and travelers, fostering cultural exchange and creating meaningful connections. The service is often highlighted for its effectiveness in matching needs and for the helpfulness of the profiles. However, some customers also noted occasional issues with the website's functionality, such as freezing or difficulties with editing profiles. A few people mentioned the challenge of finding hosts due to inactive profiles or a lack of feedback from both hosts and workawayers. There were also isolated instances where hosts did not adhere to agreed-upon offers, and a small number of reviewers expressed concerns about the review system potentially favoring hosts and discouraging reports of negative experiences.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and effective... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be very hospitable, helpful,... See more

Website

People report positive experiences with the website. Many customers find the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the program as a great... See more

Location

Reviewers highlight positive aspects of location, often praising the opportunity to explore new places and... See more

Based on these reviews

Rated 5 out of 5 stars

Workaway is a huge source of workers with a wide range of skills, travel experiences, cultural backgrounds, and interests. As a host listed on Workaway we are able to search and find good matches for... See more

Company replied

Rated 5 out of 5 stars

I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, chee... See more

Company replied

Rated 5 out of 5 stars

We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Volun... See more

Company replied


Company details

  1. Homestay
  2. House Sitter
  3. Pet Sitter
  4. Travel Aggregator

About Workaway

Written by the company

Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.

Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.

From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great exchanges of ideas, skills and lots of fun

The site is very well organized and offers the possibility to find the workawayers that really fit in our place and way of living. Did work out very well for us.

February 28, 2026
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Reply from Workaway

Thanks for sharing your experience with us, Christine - we're happy to hear that you find that you've enjoyed using our site:)) Enjoy your future exchanges and happy hosting!!🌟🌷

Rated 5 out of 5 stars

We will be hosting Work- awayer's again for sure!

We’ve now hosted three Workaway experiences. The last two have been excellent, two lovely couples who stayed in our home in NSW in exchange for gardening help.

For us, it’s been far more than practical support. There’s been a genuine cultural exchange, sharing meals, cooking for each other, long conversations about politics and different world views. It’s been everything we hoped it would be when we joined.

We don’t pay as hosts, the exchange is accommodation and food in return for agreed hours of help, so clarity is essential. We always arrange a FaceTime call before committing so everyone can get a feel for each other and make sure it’s a good match. I’d strongly recommend this. Being clear about house rules, what’s included, what work is expected, how many hours, whether guests get days off, all of that avoids misunderstandings later.

Because we are sharing our actual living space rather than a separate guesthouse, it’s important to us that guests are tidy and respectful of shared areas. When you find the right fit, it works beautifully.

Overall, our experience has been positive and rewarding. We are definitely continuing to host and would recommend Workaway to others, just go in with clear communication and realistic expectations.

February 26, 2026
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Reply from Workaway

Thanks for sharing your experience with us, Katy - it's definitely smart to clarify everything first over a call before setting up an exchange!! We're happy to hear that you've had lovely experiences with Workawayers, and hope that you continue to enjoy any future exchanges :) Happy hosting!✨🥰

Rated 5 out of 5 stars

Just renewed my membership for a fourth…

Just renewed my membership for a fourth year, been using Workaway to live and travel through South America since 2022.
I have met some amazing people, had many amazing experiences, gotten cultural immersion, language immersion, and been able to travel in ways that are only available through volunteering and service work.

February 24, 2026
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Reply from Workaway

Thanks for the kind feedback, Stephen - and for being a part of our community for all these years!🤩 We're so happy to hear that you've had an amazing time while travelling and staying with our hosts, and we hope you continue to enjoy your travels:D ✨

Rated 5 out of 5 stars

Workaway experience is great

The workaway experience is framed by the portal as a social experience and adventure in a very nice way with meaningful tools and categories and helpful evaluation forms that makes sense and make it possible to get good matches

February 22, 2026
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Reply from Workaway

That's amazing to hear, thanks for sharing!! Enjoy your future exchanges, Steen :) 🌟

Rated 5 out of 5 stars

Workaway is a nice platform with loyality and trust

Workaway is a nice platform with a very good concept. It is built on loyality and trust. Communication works well, I had until now only the best experiences... highly recommended!
Birgit

February 22, 2026
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Reply from Workaway

Thanks for the kind feedback, Birgit - we're glad you feel that way and that you've had great experiences with us! Enjoy your future exchanges :DD ❤️

Rated 5 out of 5 stars

Thank you for spending time at Akha…

Thank you for spending time at Akha Mudhouse and being part of our daily village life.
They were friendly, respectful, and open to experiencing a different culture. Living here is simple and sometimes unstructured, but they embraced the natural rhythm of the place and shared meaningful moments with our family and community.
I appreciate the time we spent together and wish them a beautiful journey ahead. They are always welcome back to visit 🌿

February 22, 2026
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Reply from Workaway

It's lovely to hear that you had a great experience hosting Workawayers! Happy hosting, and feel free to leave feedback directly for the Workawayer who visited you on our site :D 🌟

Rated 5 out of 5 stars

Great experience

Getting to know people, mutual learning, alternative living

February 19, 2026
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Reply from Workaway

We're happy to hear it, Kerstin! Enjoy your future exchanges :D 💫

Rated 5 out of 5 stars

I really enjoy meeting people from…

I really enjoy meeting people from different countries and understanding some of their culture. It is an absolute bonus that you have some willing helpers to tackle some jobs around the property. Workaway is an easy platform to use with helpful profiles.

February 18, 2026
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Reply from Workaway

Thanks for the kind feedback, Tracy - we're glad you've been enjoying meeting Workawayers! Happy hosting 🤩🌷

Rated 5 out of 5 stars

A platform for work/room and…

As a platform for work and room and board exchange, Workaway offers lots of opportunities to choose the right experience for whatever you are looking for. The site offers a place for both hosts and Workawayers to communicate and learn more about each other before any commitment of time and space is made. I like the options provided for filtering exact place, host types and duration of stay. It makes it easy to navigate and customize the experience being sought.

February 18, 2026
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Reply from Workaway

Thanks for the feedback Annette :D We're glad you've found our site easy to use, and hope you enjoy your future travels! 🌟

Rated 5 out of 5 stars

This was my first experience using…

This was my first experience using Workaway and it was surprisingly straightforward. The platform made it easy to connect quickly with someone who suited a last-minute situation, and communication through the site felt clear and secure. I appreciated being able to read profiles beforehand so expectations felt aligned from the start. Overall it created a positive exchange and I’d happily use Workaway again.

February 17, 2026
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Reply from Workaway

Thanks for the kind feedback, Nicole - we're happy to hear that you've enjoyed your first experience with us! Enjoy your future exchanges :D 🌷

Rated 5 out of 5 stars

As a host it's a great platform to find trustworthy volunteers.

As a host, I find it to be a very easy-to-use platform. It’s helpful to read volunteer reviews and see where they’ve traveled. I’ve never had any issues with volunteers, and in my opinion, it feels safer than accepting them through word-of-mouth. Since volunteers have to pay for the service, it requires a bit more commitment on their part.

July 20, 2025
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Reply from Workaway

Thanks for the kind feedback Malena, we're glad you've found our platform easy to use and trustworthy :) Happy hosting!! ✨

Rated 5 out of 5 stars

Good working app

Easy to find and contact people, great with the map.

February 17, 2026
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Reply from Workaway

We're happy to hear it! Enjoy your future exchanges, Marie :) 🌷

Rated 5 out of 5 stars

Knowing so many people from all the world

Knowing so many people from all over the world, share stories and always be willing of helping them during their trips it is the most amazing experience trough Workaway

February 12, 2026
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Reply from Workaway

This is lovely to hear, thanks for the kind feedback Andy! Enjoy your future exchanges :D ✨

Rated 5 out of 5 stars

I love Workaway

I love Workaway. It is an easy to use process which I do 100% from my phone. I can see photos and descriptions of the applicants so I always am able to pick the right person for our circumstances. I have never had any problem people in 12-15 years!

Without this young, passionate, enthusiastic help and exchange I would not be able to have such a beautiful, productive property. I would also not be able to meet so many fun, young, international folks from all over the world. Keeps my mind open.

Thanks to Workaway’s great transparent easy to use process. Great organisation thank you

February 11, 2026
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Reply from Workaway

Thanks for the kind feedback, Elaine - we're so happy to hear that you've met lovely Workawayers and that you've found our app easy to use:D Happy hosting! ❤️

Rated 5 out of 5 stars

Great experience

I found Workaway very helpful, those that I contacted responded quickly and the description and reviews were accurate.

February 15, 2026
Unprompted review
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Reply from Workaway

Thanks for the kind feedback, Anthea - enjoy your future exchanges :D 🌟

Rated 5 out of 5 stars

I love WorkAway!

I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, cheese making, yogurt making, taking care of chickens, eating delicious meals, and living the most wonderful life right now. I have been able to network with people, too, thanks to my WorkAway hosts.
And, I have spent very little money so far. Much less than if I were back home in the States!

I would recommend WorkAway to anyone with an open mind who wants new experiences and to meet new people while traveling.

January 31, 2026
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Reply from Workaway

That sounds like the dreamiest time, we're so glad you're enjoying yourself McKenna! Enjoy the rest of your travels 🫶

Rated 5 out of 5 stars

Only Good Experiences

Since retiring, I've volunteered a few times with Workaway. All my experiences have been positive. What I like most about Workaway is the wide variety of possibilities, both in terms of geography and of tasks available for volunteers.

February 14, 2026
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Reply from Workaway

Aw we're so glad that you've had great experiences with us, Wendell and Liisa :) Enjoy your future exchanges!🌟

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