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Rated 1 out of 5 stars

I had a very poor experience with the external wall insulation work carried out by Work Work Limited. Communication was unprofessional from the beginning and the whole process felt stressful and... See more

Rated 5 out of 5 stars

I just had room in a loft insulated absolutely excellent work. Neat tidy hygiene top workmen’s ship went extra miles to finish job. Time keep also excellent. Now hopefully I am awaiting Exte... See more

Rated 5 out of 5 stars

WORK WORK LTD: My boiler & insulation glow-up ⭐️✨ Freezing winters? Gone! Thanks to WORK WORK LTD, my home is now a toasty haven! Their efficient install, expert advice & friendly crew made the wh... See more

Company replied

Rated 1 out of 5 stars

Promised to install Air sourced heat pump by this company Sales man ' Tariq' -- Date of installation was confirmed 18th Oct. However, No one showed up. Upon calling the company they mentioned that the... See more

Company details

  1. Energy Equipment and Solutions
  2. Boiler and Heating Service
  3. Insulation Contractor

Written by the company

Work Work is a company that has been dedicated to providing energy solutions to customers for over 15 years. We are passionate about helping our customers save money and reduce their carbon footprint. At Work Work, we are committed to using the latest technology to drive energy efficiency. In addition, our funding partners, which include EDF, OVO, Eon, and British Gas Trading Limited, are some of the largest suppliers in the UK. Our directors are experienced and knowledgeable in the energy industry, with a wealth of expertise and training that enables us to stay ahead of the curve when it comes to energy solutions. At Work Work, we install all insulation and heating measures in the UK, including air source heat pumps, solar panels, and other energy-saving technologies. Our focus is always on the customer, and we take the time to understand their specific needs and goals so that we can provide tailored solutions that meet their unique requirements. Our aim is to help as many people as possible to save money and energy while also contributing to the preservation of our planet. All of our staff members are NVQ level-passed and have extensive industry experience. We are proud to have built a team of professionals who are dedicated to providing our customers with the highest levels of service and support. In conclusion, Work Work is a company that is driven by a passion for excellence, innovation, and customer satisfaction. We are dedicated to helping our customers save money and energy while also contributing to the preservation of our planet. Whether you are looking to reduce your energy bills or make a positive impact on the environment, we are here to help, and we look forward to working with you to achieve your energy-saving goals.


Contact info

2.9

Average

TrustScore 3 out of 5

114 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Totally satisfied with their work the…

Totally satisfied with their work the team is very professional, explained us the process of installation completely and handover over manual n other documents. The Engineer was very helpful. Great customer service !!! Highly recommend !!!!

October 2, 2021
Unprompted review
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Reply from Work Work Limited

Glad to hear that! Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you again for choosing services of Work Work Limited as your trusted Insulation Service Provider!

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Rated 5 out of 5 stars

Simply the best

Simply the best! Excellent service with a caring + friendly professional attitude I’d recommend everyone & full of gratitude!

October 1, 2021
Unprompted review
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Reply from Work Work Limited

Glad to hear that! Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you again for choosing services of Work Work Limited as your trusted Insulation Service Provider!

Rated 5 out of 5 stars

Had great experience and support from…

Had great experience and support from Work Work for our Electric Storage Heater. Smooth run throughout installation and now happy with the Heater performance as the house is warm.

September 29, 2021
Unprompted review
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Reply from Work Work Limited

Glad to hear that! Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you again for choosing services of Work Work Limited as your trusted Insulation Service Provider!

Rated 5 out of 5 stars

Excellent service giving work work…

Work work is giving excellent service on insulation. Highly recommended.

September 29, 2021
Unprompted review
Work Work Limited logo

Reply from Work Work Limited

Glad to hear that! Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you again for choosing services of Work Work Limited as your trusted Insulation Service Provider!

Rated 5 out of 5 stars

Solid wall insulation made my house brand new and cosy

Work work did a great job at my house. They were very professional and did a clean job. Love to stay home now because it's very cozy now. Thank you work work Ltd. Team. Highly recommended for solid wall insulation and rendering for the property. Hardworking team!

September 29, 2021
Unprompted review
Work Work Limited logo

Reply from Work Work Limited

Glad to hear that! Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you again for choosing services of Work Work Limited as your trusted Insulation Service Provider!

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Rated 5 out of 5 stars

Lovely Experience of Boiler Installation

I got my Boiler installed from this accompany. The two professionals who came on site were extremely hardworking,completed the job as per utmost satisfaction. My flu was on vertical but took all the measures to sort the heating for my house. I’ve recommended Work Work Ltd to all my relatives and friends in Watford. Also would like to thank the professional customer service team for being so prompt and swift.

September 29, 2021
Unprompted review
Work Work Limited logo

Reply from Work Work Limited

Glad to hear that! Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you again for choosing services of Work Work Limited as your trusted Insulation Service Provider!

Rated 5 out of 5 stars

Excellent customer service and great job done

Thanks to green homes grant I got introduced to this company, they did my Flat roof and external wall insulation. Both the jobs are so well done. Hardworking team of gents working on weekends and late nights to hit the timelines.
Keep it up. Thank you
Junaid Shaikh

September 29, 2021
Unprompted review
Work Work Limited logo

Reply from Work Work Limited

Glad to hear that! Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you again for choosing services of Work Work Limited as your trusted Insulation Service Provider!

Rated 1 out of 5 stars

Unprofessional and dishonest

I've had the worst experience with this company. First of all, their so called 'marketing manager' with whom I had to communicate throughout the process, is incapable to even read your email properly and understand what you want. E.g. I needed a quote for a loft insulation, and twice (!) she responded with an email about insulating a cavity wall. Not a single time did I receive a straight answer to my question.
Then Work Work asked me to pay a deposit of 120 GBP to send someone to my house and give me a quote. The deposit was meant to be refunded to me once I go ahead with the insulation.
I applied for the Green Homes Grant (GHG) using the received quote, waited for the grant for over 6 months and then decided not to waste my time anymore and to pay for the insulation from my own pocket. And guess what? Work Work refused to honour their own quote and informed me that if I want to do the work without the Grant, then it'll cost me significantly more! At no point before was I told that they charge different prices for the same service, depending on whether you pay it yourself or through a government scheme.
When I refused and asked for my deposit back - shock! - they refused and sent me some semi-rude emails pointing out that in the subject of their emails it says 'Green Homes Grant' which somehow should have indicated to me that the original quote was only valid for the grant. They then stopped responding to my emails completely.
I recommend you avoid these dishonest money grabbing people at all cost - save your time and money.

September 25, 2021
Unprompted review
Rated 1 out of 5 stars

Personally wouldn’t even suggest going…

Personally wouldn’t even suggest going to them regarding any job !
Customer service is soo poor they spoke so rudely to me over the phone , spoke to rashmeet who only is accessible to speak to on email apparently and when you call the company apparently you can’t get through to the manager. I’ve had my grant since October and needed Installation which my voucher expires in august and every time I get in touch through email their diaries full , if you can take on a job why not just say to the customers they are overly full with bookings so the customers are able to go with another company instead of wasting their time . It’s absolutely ridiculous.

June 15, 2021
Unprompted review
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Rated 1 out of 5 stars

This company seem dodgy

This company seem dodgy . They posted a leaflet through my mums front door promising a free new boiler if she was on benefits. Also promised to fit insulation. Took photographs of the whole house and her bank statement. Then come and fit half a room insulation and disappear. The guy who took the photos is not answering the phone now so I called the company off my landline. They start to say they dont know who "Hamza" is (photo guy) all of a sudden Hamza rings me back. So they dont know him but they have his number? anyway i call "Hamza" four times and no answer.

Call Workwork back and they say they dont employ Hamza. They dont know who he works for.....yet they know his mobile number and who he is.

January 5, 2021
Unprompted review

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