Owner, WorldInPay.com
Dear users,
My name is David Cohen, owner of WorldInPay.com and additional PSP operations worldwide. We currently serve 1,000+ merchants across multiple industries, including high-risk sectors, providing tailored payment solutions and infrastructure.
I would like to address the recent review and clarify the situations mentioned.
Case 1 – Review by משה לוי
This merchant was actively processing card transactions with us in a high-risk vertical and received settlements without issue for a period of time. However, at a later stage, we identified a significant increase in chargebacks and transaction patterns that were highly suspicious and indicative of potential fraudulent activity.
As a regulated PSP, we have a strict obligation to act in such cases. The account was immediately blocked, the MID was closed, and the remaining funds were not settled but instead refunded to affected end customers. We do support high-risk merchants and understand that chargebacks can occur; however, we do not tolerate or facilitate activity involving stolen funds or scams. Following these events, the acquiring bank also terminated the MID due to the nature of the traffic.
Case 2 – Settlement Delay Complaint
In high-risk processing, many merchants operate under shared MIDs, where risk is collectively managed. We also offer crypto settlements, which are commonly required in high-risk industries.
If a payout is delayed, it is typically due to risk triggers such as abnormal chargeback ratios, suspected fraudulent transactions, or use of stolen cards. In such situations, settlements are paused until a full review is completed. With dedicated MIDs, we can often replace and continue operations quickly; however, with shared MIDs, settlements cannot proceed when the overall risk is compromised.
Our Position
We welcome high-risk merchants who face challenges obtaining payment solutions and are committed to supporting legitimate businesses. We fully understand that operational issues and chargebacks can happen and are part of the industry.
However, we do not support fraudulent activity, scams, or any behavior that puts clients, banks, or our regulatory standing (MSB, VASP, or other licenses) at risk. Any action taken is based on compliance requirements, risk controls, and the protection of all parties involved.
WorldInPay has been operating for over 15 years, building long-term relationships with merchants and partners globally. Our reputation is based on consistent service, compliance, and trust within the industry.
We remain available to review any case transparently and encourage direct communication for resolution.
Sincerely,
David Cohen
Owner, WorldInPay.com
