World of Books logo
Visit website

World of Books Reviews 

530,538
•
TrustScore 4.5 out of 5

4.6

Book Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 96,411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the books received, often noting they are as described or even better, sometimes appearing brand new despite being pre-loved. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt arrival and secure packaging of their orders. Reviewers also value the very reasonable and competitive pricing, making it an affordable option for a wide selection of books, some of which are difficult to find elsewhere. However, some customers also noted issues with incorrect or missing items in their orders, and a few experienced discrepancies between the advertised condition and the actual product received. There were also occasional mentions of difficulty with the ordering process or problems with delivery, including items not arriving at the correct address.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the excellent condition of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent condition... See more

Price

Customers had positive experiences with price, consistently finding items to be affordable and reasonably... See more

Order

People report positive experiences with order, highlighting the ease of placing orders and the quick delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

World of Books went out of its way to find and deliver the book, even though their original supplier was out of stock. They gave me the options of a refund or to source it from somewhere else. Though... See more

Rated 5 out of 5 stars

Always my first choice as their description of the condition of books is honest. My most recent purchase was described as 'very good' turned out to be 'new' and at less than half original price, a re... See more

Rated 5 out of 5 stars

As a regular customer of World of Books, I am very happy with my latest purchases, which facilitate my research into the life of Charles Dickens. Not only is World of Books helping me to develop as a... See more

Rated 5 out of 5 stars

World of Books gives consistently good service. The whole user experience is good from ease of ordering, through to delivery. One of the nicest parts of dealing with WoB is knowing that they are work... See more

Company details

  1. Book Store
  2. Online Marketplace

Written by the company

Since 2002, World of Books has been on a mission to offer an affordable, sustainable alternative for bookworms who want to save money and help the planet. We're your go-to place for buying and selling both preloved and new books — because we believe stories deserve second (and third, and fourth…) chances. With millions of affordable, high-quality titles, we help people read more and waste less. We also love giving books a fresh lease of life through our World of Books - Sell Your Books platform, where anyone can trade in their unwanted reads for cash. It’s simple, sustainable, and keeps books moving from one reader to the next — just the way we like it. And it doesn’t stop there. Through our World of Books - Sell Your Book Pro brand, we work with charities to buy their excess stock in bulk. That means more money for great causes, less waste heading to landfill, and even more books back in circulation. As a proud Certified B Corp, we don’t just talk the talk. We’re working to become the world’s most sustainable online bookstore — measuring success by the good we do for the planet, the people we support, and the stories we help keep alive.

Free Delivery

Free delivery on qualifying orders

Spend over £5 (UK) or $15 (US) and we'll deliver your books to you for free. It's that simple!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

531K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(530,538)

92,027 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Enough nagging!

While I like everything about World of Books - the wide selection of books, the quick efficient service - I do find it annoying to keep being nagged to provide reviews. Just ask once and then maybe leave it?
Thanks

June 23, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look