World of Pets Reviews 237

Happy fur babies and happy pawrents. 😊 😻 World of Pets is undoubtedly, our favourite pet store. Extremely satisfied finding such a diverse selection of high quality dry and wet cat food. Additio... See more

I always try to spend my money on small, local business and when that's not possible I search for online small businesses. World of Pets provided incredible customer sevice, fantastic value for money,... See more

Good service as usual. Prompt delivery & product well packaged. Good customer sevice: friendly personal message on the delivery note which let's customer feel that the business is approachable if ther... See more

Customer service above and beyond to make sure I got my prescription dog food before I ran out. Love the personal touch to make sure things run smoothly (as far as is in their control, some delivery f... See more

Always happy to order from your company

I bought the insect protein food for a friend’s dog we are taking care of, and our dogs absolutely love it. World of Pets have provided a great service and clearly are dedicated to providing pet owne... See more

The order arrives quickly and is well packed. If something is not available you get a phone call and informed about a good alternative. We also like the personalised message when we receive the good... See more

Products are always shipped quickly and are packed well. I had ordered a few varieties of food and one was out of stock. I was contacted immediately and very politely offered a few choices. Communicat... See more

I only ordered 1 item ( tinned cat food, pack of 24 ), but it arrived within 2 days. Free postage. Also, it was cheaper by nearly £2.00 than another online store I had looked at .This food is genera... See more

I was contacted directly by the Company when part of my order was not in stock and given the choice to take delivery of a part order, which I did as I needed that product that was available. It arriv... See more

Love this shop! They carry a lot of high quality brands that can be extremely difficult to find elsewhere. Lifesaver for my little boy who has very specific dietary needs.

A well run and very competitively priced company, that also offers a personal touch to all orders. Have used for dog food orders for a few months now, and they have been quicker with deliveries, an... See more

Absolutely First Class service. I placed an order for special food ( Hills Prescription Cat food ) for my elderly cat who has Hyperthyroid disease. I received an email informing me my order had bee... See more

Callum speedily replaced an order that went astray and my cats are very happy, exhausted but entertained with their cat dancer toys. Thank-you!

Can't fault the service. Communication great, quick delivery, product as described. Will return here as long as I need prescription food. Thank you xx

My order arrived promptly and in excellent packaging. The thank you letter inside the order was friendly and gave me confidence in the supplier. This is my second order and I will be back. The produc... See more

Fantastic customer service! My Shih Tzu will only eat the treats I buy from here, always in stock and super fast delivery. Can highly recommended

Very good personal service. Contacted me directly over a slight issue with my order, which was resolved within an hour. Thank you!

Accidentally put in an old address for delivery. The notified me straight away as neighbour had taken collection and I fetched it the next day.

My order was on time and was delivered the next day. The customer service is very good. When I needed some information and e mailed them they were extremely friendly and helpful. I will definately buy... See more

After a problem with stock shortage,soon remedied,1st class customer service as always,Thanks Again.

I was very impressed that the company got in touch to let me know about a slight delay in receiving my order. It then came very soon after, and my cat is delighted with her Cat Dancers!

Communication was great, had problem with delivery, but they shipped a replacement as soon as it was clear the 1st was never going to reach me!! Delivery company's fault entirely.

Very good customer support, delivered on time and well packed, plus they keep you updated on your parcel tracking.

I had a special request for certain dates on a product and they were so helpful responded straight away and dispatched quickly.

Absolutely brilliant company. Family-owned, professional, and with great communication throughout. Lovely products and super-fast delivery. I’m so glad I found them, 2nd time in ordering and now setti... See more

Excellent service as always , I throughly recommend world of pets to anyone. The nicest , friendliest, helpful company I have ever dealt with.

Ordered special cat food for thyroid condition, delivered before estimate date. Happy all round.

Easy ordering from their website. Fast delivery, item well packed & my 2 pooches loved the little thank you gift :)

Customer service is really good and my delivery is always well packed and on time. I am very happy with this company.

Trusted company, affordable prices compare others and prompt delivery! All amazing,thank you world of pet❤️

Very easy to place order, quicly dispatched and was kept up to date with dispatch information.

Customer support is really impressive and for a small business they really go that extra mile for their customers.

Great communication and fast delivery, would highly recommend. 1st order had courier issues which were sorted well, 2nd order couldn't have been smoother and quicker.

Excellent customer service thry really make you feel special and great products at fantastic prices

Great Service and different treats for my cavapoo who has health issues.

Such a great company to deal with. Will definitely be using them again.

very reliable, great service and always try to help where they can.

Personal hand written thank you for my order. Fast delivery and easy to navigate website aiding the ordering process.

Excellent products, great service run by lovely people

Fast delivery and reasonable prices, excellent customer service. Would highly recommend shopping with world of pets.

Delivery time very prompt and reasonable price products.

Always helpful and speedy delivery. And winnie enjoy her food.

Always good service, including when unable to source products

Fab company to deal with,customer service 5 stars.

Excellent service, great people to work with

Thanking us for the order - makes a difference 🤩

Outstanding customer service and multiple choices of great quality cat food.

Great service and fast delivery. Will use again

Amazing communication and very personal service - after delivery problems with my 1st order second one went perfectly - would highly recommend