Good communications and timely notifications regarding delivery. The roses were well protected and packed. Considering the adverse weather conditions, the plants are quite healthy, with minor sunburn/... See more
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Review summary
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Order processing was efficient. Rose plants were smaller in size than I expected though they were in healthy condition. They started to bloom two weeks after I planted in large pots as I am still con... See more
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Delivered quickly and packaged well. One issue us delivery man. He was late no update to me and I contacted company about it and got nowhere. The stated it could be delivered up until 9pm but time sl... See more
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Order was quickly delivered but the package was damaged and one of the rose was laying on the ground on its side. We were not at home as we received an email less than an hour before the package was d... See more
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Company details
Written by the company
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Contact info
Eventus House, PE6 8FD, Market Deeping, United Kingdom
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4.3
Excellent
5K reviews
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Patio rose plants. My rose plants didn't look very…
My rose plants didn't look very healthy, but I potted them up to give them a chance, but now they look exactly the same as when they arrived (4 months ago) - no growth at all! So very disappointed and a waste of money.
April 15, 2026
Reply from World of Roses
Hello,
We are truly sorry to hear your rose plants haven't thrived. We understand your disappointment when plants don't grow as expected. We appreciate you bringing this to our attention and we are reviewing our plant handling processes.
Kind regards,
World of Roses Customer Service
This was a comemoritive rose for my…
This was a comemoritive rose for my departed brother Mike. His widow was delighted withir, so tigether with your swift delivery service, we are impressed.
August 7, 2026
Reply from World of Roses
Hello,
We are truly touched to hear that the commemorative rose brought comfort to your brother Mike's widow. It means a great deal to us that we could play a small part in honoring his memory, and we are pleased that our delivery service met your expectations.
Kind regards,
World of Roses Customer Service
My order was delivered 2 days late
My order was delivered 2 days late! I paid for special date delivery but for some reason their courier couldnt find the address so my order was sent back to their depot. This was a very special birthday gift for my friend's 90th birthday and the surprise was ruined. Not impressed.
August 7, 2026
Reply from World of Roses
Hello,
We are truly sorry to hear about the significant delay in your delivery and the disappointment this caused, especially for such a special occasion. We understand how frustrating it must have been to have the surprise ruined due to the courier's difficulty in locating the address. We sincerely apologize for this unfortunate experience.
Kind regards,
World of Roses Customer Service
Incompetent
Twice I ordered two roses, twice order accepted, money taken and only one was delivered. The second time it was a special wedding present which you managed to spoil, after paying extra money for the delivery. You did apologise which I don’t accept. Your stock control is appalling and needs to be sorted out.
I will never use your company again or recommend to anyone. Bitterly disappointed.
August 7, 2026
Reply from World of Roses
Hello,
We sincerely apologize for the repeated issues with your orders and the disappointment caused, especially with the wedding present. We understand your frustration regarding the stock control and the impact it had on your special occasion. We are truly sorry that our apology was insufficient. Your feedback is crucial, and we are actively working to improve our processes.
Kind regards,
World of Roses Customer Service
I have bought several times and the…
I have bought several times and the quality is brilliant. The plants arrive well packaged and extremely healthy. The last climbing rose I bought is about one year old and about 6 feet tall. I really recommend this company.
August 6, 2026
Reply from World of Roses
Hello,
We are delighted to hear about your positive experiences with us! It's wonderful to know that our plants arrive well-packaged and healthy, and that your climbing rose is thriving. We truly appreciate your recommendation.
Kind regards,
World of Roses Customer Service
Good quality and trusted service
I've never had any problems when ordering from World of Roses. Always good, healthy plants, very well packaged and delivered within a few days of purchase. Always my first choice when ordering Roses for either myself or for gifting.
August 7, 2026
Reply from World of Roses
Hello,
We are absolutely delighted to hear that you've consistently had such positive experiences with World of Roses! It's wonderful to know that our plants arrive healthy, well-packaged, and promptly. We truly appreciate you making us your first choice for roses.
Kind regards,
World of Roses Customer Service
very efficient delivered on time
August 7, 2026
Reply from World of Roses
Hello,
We are so pleased to hear that your delivery was efficient and arrived on time. We appreciate your positive feedback!
Kind regards,
World of Roses Customer Service
It is great that you can deliver…
It is great that you can deliver straight to the customer, plus the extra gift wrapping is good.
Good quality roses.
August 6, 2026
Reply from World of Roses
Hello,
We are delighted to hear that you appreciate our direct delivery service and the extra gift wrapping option. It's wonderful to know you found the roses to be of good quality!
Kind regards,
World of Roses Customer Service
Rose Experience
Rose Experience. Good quality plants.quick dlivery. Very impressed with the service generslly. Beryl Francis
July 30, 2026
Reply from World of Roses
Hello,
We're so pleased to hear that you found the quality of our plants good and that you were impressed with our quick delivery and service!
Kind regards,
World of Roses Customer Service
Personalisation not good
I ordered from this company as I wanted to send a rose to a friend who had recently lost a very good friend to cancer. I wanted the rose to be personalised with her friend's name.
I cannot say it wasn't done. But the name had been placed on the back of the card containing my message. My friend would never have seen it if I hadn't asked her about it. This should have been put at the front of the card in a prominent position as it was supposed to be a personalised rose.
I did email and the response was that the company guidelines had been followed as they don't state where the name has to be put.
Although the rose was nice and delivered on the date. The personalisation let it down badly.
July 30, 2026
Reply from World of Roses
Hello,
We appreciate you taking the time to share your feedback regarding your recent order. We understand your disappointment that the personalization for your friend was not as prominent as you had hoped, especially given the sensitive nature of the occasion. We recognize the importance of such details in conveying your heartfelt message. We are reviewing our guidelines for personalization placement to ensure that such meaningful additions are always displayed in a way that is immediately noticeable and impactful for the recipient. We are committed to improving our service to better meet our customers' expectations for these special gestures.
Kind regards,
World of Roses Customer Service
Good quality products and fast delivery
Very fast delivery and the roses were well packaged and good quality
August 6, 2026
Reply from World of Roses
Hello,
We're so pleased to hear that your delivery was fast and that your roses were well-packaged and of good quality. We appreciate your positive feedback.
Kind regards,
World of Roses Customer Service
Arrived in good condition
Arrived in good condition, one rose in bud on show.
Bought as a Ruby wedding anniversary present, the couple did actually get a few more roses but did say that this one looked the healthiest
August 6, 2026
Reply from World of Roses
Hello,
We are so pleased to hear that the rose arrived in such good condition and that the couple found it to be the healthiest among their gifts. It's wonderful that it was a lovely addition to their Ruby wedding anniversary celebration.
Kind regards,
World of Roses Customer Service
A unique gift and packaged well.
I bought the “England Rugby Red Rose”
as a birthday present for one of the Red Roses. She loved it.
It was packaged really well and delivered when expected.
July 7, 2026
Reply from World of Roses
Hello,
We are absolutely delighted to hear that the England Rugby Red Rose was such a wonderful birthday present and that the recipient loved it! It's fantastic to know that the packaging and delivery met your expectations.
Kind regards,
World of Roses Customer Service
When I placed the order it was so easy…
When I placed the order it was so easy to do . The delivery was great and the service was second to none .
August 6, 2026
Reply from World of Roses
Hello,
We are so pleased to hear that placing your order was easy and that both the delivery and service were exceptional. Thank you for your wonderful feedback!
Kind regards,
World of Roses Customer Service
Roses of great quality.
Have ordered on several occasions from World of Roses. Delivered and packaged with care.
Roses have always been healthy and great quality
August 6, 2026
Reply from World of Roses
Hello,
We are so pleased to hear that you've consistently received healthy and great quality roses from us, delivered and packaged with care. Thank you for your continued support!
Kind regards,
World of Roses Customer Service
Roses all lovely for special occasions
Roses all lovely for special occasions. Arrived well packed,and one gift wrapped for a friend who had lost her mother. She was delighted with the rose named after her late mum and was overjoyed at the thought of it flowering each year in her memory.
August 6, 2026
Reply from World of Roses
Hello,
We're so pleased to hear that the roses arrived beautifully packed and that the gift-wrapped rose brought such comfort to your friend. It's wonderful to know it will serve as a lasting and cherished memory.
Kind regards,
World of Roses Customer Service
Rose good, scrappy card…
Prompt delivery but the value of paying for a named rose was not worthwhile being a scrappily printed piece of thin folded paper with the name on the reverse.
August 5, 2026
Reply from World of Roses
Hello,
We appreciate your feedback regarding the presentation of the named rose. We understand your disappointment with the printed material and are reviewing our processes to improve this aspect of our service.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We're so glad the gift arrived promptly for the birthday celebration! We appreciate your positive feedback.
Kind regards,
World of Roses Customer Service
Beautiful rose
Beautiful rose, very pleased with the service, arrived on time and very fresh looking.
July 27, 2026
Reply from World of Roses
Hello,
We're so pleased you received a beautiful rose that arrived on time and looked very fresh. Thank you for your positive feedback; we appreciate it.
Kind regards,
World of Roses Customer Service
I couldn't be happier with my new rose
I couldn't be happier with my new rose. It arrived in a heatwave but was very well packed, healthy and only needed some water to recover from the journey. A couple of weeks later, and a move to a new pot, it is looking beautiful and already growing well with tiny buds forming.
World of Roses, thank you so much for supplying the best 'by post' plant I have ever received.
July 27, 2026
Reply from World of Roses
Hello,
We are absolutely thrilled to hear how delighted you are with your new rose! It's wonderful to know that despite the heatwave, it arrived in such great condition and is now thriving with new growth and buds. Thank you for your kind words; we truly appreciate your feedback.
Kind regards,
World of Roses Customer Service
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